Edwin Rodriguez

**** ******** ******

Brooklyn, NY 11207

347-***-****)

acdhbc@r.postjobfree.com

Objective: Obtain position where I can utilize my extensive experience

in Customer Service and/or Shipping / Receiving

Experience:

Manpower Staffing Inc. (Temp) New York, NY

Shipping Clerk (J&R Music World) 2012 -

Present

Processed companies outgoing merchandise orders

Received invoices and purchase orders, and pulled merchandise in stock

Monitored each shipment and ensured outgoing orders were packed correctly

Customized boxes based on product

Ideal Foreign Books, Inc. Richmond

Hill, NY

Customer service/Shipping-Receiving 2000 - 2010

Picked, Packed, and Shipped all outgoing merchandise

Processed all returns and chargebacks from vendors; corrected any

discrepancies

Processed shipments via UPS / FEDEX / USPS

Researched products and sourced from various vendors

Provided high-quality customer service both personally and over the phone

Traveled nationwide to foreign book conventions for sales and marketing

purposes

Placed incoming merchandise in stock / Quarterly inventory control

London Fog Ind. New York, NY

Mail Supervisor 1992 - 1999

Assisted office manager with overseeing office grounds and equipment

Responsible for mailroom activities and supervision of mailroom associates

Purchased office and maintenance supplies

Managed weekly shipment of packages to more than 120 factory outlets stores

Utilized online software for shipping via UPS, FedEx and DHL

Troubleshot and maintained printers, copiers and fax machines as well

vendor contact

Baring Securities Inc. New York, NY

Cash Management Administrator 1991 - 1992

Wire transferred capital worldwide through the Micro-Cash register system

Responsible for incoming and outgoing swift messages

Cleared trades before payment via TRACS system

Confirmed business transaction of clients and financial institutions

Distributed market trends and researched reports.

Managed clients list on Q/Fax broadcast system

Education & Certification:

Park West H.S. New York, NY

Skills:

Strong Customer Service skills both on personal interaction or over the

phone

Excellent bi-lingual communicator (Spanish / English)

Knowledge on international export shipping documents

Skilled in all domestic and international shipping protocol

Contact this candidate