L isa Offerman-Cooley

acdh45@r.postjobfree.com

319-***-****

Summary

Skilled in managing people, projects and software implementation that result in delivering quality solutions that meet

business needs. Fluent in both technical and business communications. 20+ years of IT experience. Application and

Invoicing Management, Project Lead, ERP Security Analyst, ERP System Administrator, SCM Analyst. Knowledge

and experience in multiple industries including, telephony, healthcare, training, event planning and cake decorating.

Successfully leads, manages, and works alongside peers, staff, partners, consultants, vendors and sub-contractors

effectively.

Highlights

Administration/Team Lead/Manager

Coached and managed 27 programmers, analysts and consultants. Handled project management, resource delegation,

project milestone deadlines and critical path items. Worked with a $2M capital budget.

Held liaison position between billing systems improving communication and presentation of material and projects.

Managed 650+ prod/non-prod security classes, 55 parent multiple child classes across multiple locations

Oversaw the management and maintenance of 15 product lines across 8 environments, handling issue resolution and

documentation of all applications.

Leadership

Recognized by peers and management for going above and beyond normal job functions

Identified alternative options to eliminate redundancy and simplify processes and minimize maintenance.

Interviewed new applicants, assisting with on-boarding and training needs

Training

Successfully trained 65 employees to use new Printer Request Ticket Creation tracking system.

Developed and maintained training materials and actively trained employees across all locations.

Event Planning

Member of AAWP (American Academy of Wedding Planners)

Own and manage Bakery/Cake Decorating business- custom order cupcakes, cakes for special events, weddings

Organized and executed plans for a wedding ceremony and reception for 250 people – streamlined the ceremony

details and secured catering, music and other vendors for the event

Professional History

American Partners Inc April, 2013 – March, 2014

Consulting Specialist – Lawson to PeopleSoft conversion – Seton Project, Austin, TX

Consulting Specialist – Lawson to PeopleSoft conversion –Symphony Project, Indianapolis, IN

• Maintained all Vendor and Item Master Adds, Changes or Deletions.

• Analyzed inventory and requisitions for client to assess conversion needs.

• Created conversion files for implementation process.

• Assisted in the training of employees for working with new system.

• Backup for Supply Chain monthly processing-Lawson

• Data Steward Management experience

Surety Systems, Inc July, 2012 - Sept, 2012

Consulting Specialist - Lawson Security – HCA, Nashville, TN

• Analyzed, identified and recommended alternative options to eliminate redundancy and simplify security

processes and minimize maintenance.

Quantix, Inc June, 2009 – June, 2012

Paradigm Business Solutions and ISH, Inc April, 2006 – April, 2009

Senior Consulting Specialist - CHI - Denver, CO

• Held team lead position on security and implementation teams

Lisa Offerman-Cooley – cont’d

• Developed and managed processes and procedures, delegated resources and assigned project tasks.

• Team meeting facilitation and motivation. Acted as focal point on issue resolution.

• Performed required administrative duties.

Paradigm Business Solutions May, 2004 – October, 2005

Technical Consultant – Oklahoma City, OK

• Analyzed client processes and created analysis documents to help with:

o “Portal Gap Analysis” “Portal – Setup and Navigation”

o “Design Studio Applications” “Security Class Design”

o “Infrastructure: Local vs. Remote Installation”

• Performed data analysis in MS Excel to view history and trend analysis.

• Conversion analysis, processing and validation of results.

• Data verification and integrated software testing.

Quintrex Systems, Inc. June, 2002 – May, 2003

Trainer/Installer/Support Specialist Cedar Rapids, IA

• Analysis and conversion of existing client data.

• Billing system implementation and training and client sites.

• Data gathering, data mapping, data entry, data conversion, documentation, training material development

• Production and help desk support.

Endymion Systems August, 2000 – April, 2001

Technical Consultant – Anser Comm - Washington, DC

• Completed all data mapping and conversions, interfaces and all system modifications.

• Performed Oracle database configuration, rebuilding database structure for client.

• Training development as well as technical and end user training responsibilities.

• Ensured reporting of all W-2 data for both state and federal government was created and submitted on time.

APAC Telecommunications February, 1998 – September, 1999

Lawson Administrator Cedar Rapids, IA

• Actively involved in the implementation/conversion activities from Great Plains to Lawson Software

• Responsible for the security and software upgrade tasks and system administration duties.

MCI (Verizon) October, 1992 – February, 1998

Manager – Invoicing Cedar Rapids, IA

• Managed 11 FTE/13 consultants

• Active in the interview and hiring process of talented individuals. Performed quarterly and yearly employee

reviews and goal setting.

• Provided development and maintenance of the Invoicing needs of the MCI billing system.

• Mentored and motivated employees to increase their knowledge and encouraged them to grow and reach their

greatest potential.

Education

Associates Degree in Business Management, 2003

HP UNIX System Administration training, 1999

Skills: Lawson PeopleSoft

15+ years Lawson System Admin/Security experience Supply Chain Management

HR/PR Supply Chain Finance Accounts Payable Vendor & Item Maintenance

Remedy and JIRA systems Requisitioner conversions

Operating Systems and Database

HP-UX 10x and 11x, IBM AIX, AS400, Sun Solaris 8

Oracle 8x, 9i and 10x, IBM DB2

Languages Cobol/Cobol II MFCobol SQL and SQLPlus 13+ years programming

Contact this candidate