Jamaal A. McCrea

**** *. ********* ****** . *********, Md. 21229

410-***-****

acdfyg@r.postjobfree.com

OBJECTIVE:

I am striving to further my career by acquiring a position that will allow

me to utilize my customer service, interpersonal and communication skills

SKILLS:

. Answered Phones

. Knowledgeable of Microsoft office programs

. Six years of progressive customer service experience

. Detailed Oriented

. Able to work independently, and diligently

. Good communications and interpersonal skills

EXPERIENCE: ASIG (Aircraft Service International Group) BWI Thurgood

Marshall International Airport, Baltimore, Maryland July 2013-Present

Ramp Agent

. Lifted heavy luggage onto aircrafts(70lbs+

. Use Forklifts to put heavy material on the aircrafts

. Work 12 hour shifts daily

. Prepared aircrafts for takeoffs using pushback vehicles and

company tugs

. Uses Badge w/customs seal for security access/clearance

throughout the airport

Keep U Clean Janitorial services, Randallstown, MD

January 2013- March 2013

Janitor

. Restock supplies in bathrooms, break rooms, and common areas

. Vacuuming, sweeping, and mopping floors and stairs

. Clean and sanitizes bathrooms

. Maintain janitor closet in a clean organized and safe manner.

. Wearing proper protective personnel equipment at all times

. Other routine maintenance duties as assigned

The Baltimore County Board of Elections, 106 Bloomsbury Avenue.

Baltimore, MD

January 2012- May 2012

Election Clerk

. Compiles and verifies voters lists from official registration list

. Request identification of voters at polling place

. Obtains signatures and records names of voters of unauthorized

persons

. Distributes ballots to voters and answers questions concerning

voting procedure

. Counts valid ballots and prepare official reports of election

results

McDonalds 5637 Baltimore National Pike, Baltimore, MD

January 2011 to December 2011

Crew Member/ Drive thru attendant/cashier

. Handled cash

. Greeting customers while offering super customer service attention

. Cleaning in accordance to the company's sanitary standards

. Cooking and preparing food for sale

. Assisting new crew members in learning their new job skills

The Forum Caterer's 4210 Primrose Avenue. Baltimore, MD

May 2010- January 2011

Banquet Server

. Assist with setting up tables, chairs, linen for full service

banquet

. Maintain knowledge of policies and procedures

. Provide excellent food and beverage service for banquet events

. Maintain clear and open communication between all staff members

for over all event success

. Completed all other assigned duties when necessary

Volunteer Work

Our daily Bread 725 Fallsway Road. Baltimore, MD

June-September of 2008

Volunteer worker

. Assisted in preparing for food service

. Assisted Clients around the building

. Assisted with signing in clients as they entered in

. Assisted with cleaning, and maintain clean space for clients

EDUCATION

CCBC of Catonsville, MD

September 2011- Current

New Mark of excellence High school, Windsor Mills, MD

High school Diploma Honor Roll 3.5 G.P.A.

410-***-****

References

Christine Corbin

443-***-****

Known for 15 years

Rita Norman

410-***-****

Known for 7 years

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