Erika R. Fonticiella

***** ******** ****

Wellington, FL 33414

561-***-**** mobile

561-***-**** home

acdfho@r.postjobfree.com

PROFILE

Fifteen Years' progressive leadership of major business projects, Exceptional team management in critical contexts

Excellent record of success in achieving complex objectives and timelines. Dynamic, articulate, analytical and results-oriented;

I LOVE A GOOD CHALLENGE

WORK HISTORY

June 2010- Current

Property Manager

Merrigan/Enriquez

Wellington, Fl

• Responsible for responding to resident requests or complaints in a timely, efficient and courteous manner.

• Maintained a good relationship with owners and tenants

• Advertised community and vacancies; obtaining referrals from current residents; showing residences; distributing literature;

explaining advantages of services and location.

June 2008 - May 2010

Senior Property Manager

Flagship Property Management

Palm Beach Lakes, FL

• Responsible for the leasing of the property;

insuring that all sales techniques and methods required by

the management company were being used effectively and in a professional manner.

• Average 10-12 leases a week and moved them in same month

• Worked with employers and businesses in area to do out reach marketing

May 2007- June 2008

Property Manager

Pinnacle

Riviera Beach, Fl

• Exceeded the goal in place for occupancy and low delinquency.

• Daily physical inspections of the property.

• Responsible for 3-day notices and eviction procedures

Feb 2005- May 2007

Property Manager

Housing Trust Group

Lake Park, FL

• Daily physical inspections of the property.

• A.M.E reports (accounting months end reports)

• Responsible for 3-day notices and eviction procedures

• Made sure that all units complied with housing programs.

• Maintained property at 98% or higher occupied and 2% delinquency

Dec 2004 - Feb 2006 District Property Manager

Banyan Realty

West Palm Beach, FL

• Responsible for 1400 units and oversaw all operations.

• Responsible for insuring a professional appearance and

attitude at all times for self and all property employees

• Responsible for the thorough knowledge, implementation

and enforcement of all policies and procedures of Banyan

Realty and its affiliated companies insuring through

constant review that all him/she is operating within those regulations.

• Responsible for seeking educational opportunities and self-improvement for personal growth and development

• Worked very close with property managers and staff on

properties and made sure that all work was finished on a timely manner.

• Maintained property by investigating and resolving tenant

complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs;

planning renovations; contracting with landscaping and other maintenance issues.

Jun 2001 - Dec 2004

Property Manager

PMCFI

Royal Palm Beach, FL

• Operating the property within the financial guidelines, i.e., the budget, established by the Regional Property Manager and Owner

• Daily physical inspections of the property

• Responsible for operating within OSHA (Occupational

Safety & Health Act) standards and company safety policies at all times

• Responsible for implementing, designing and maintaining a

resident retention program, i.e.,

newsletter, resident referral program and social activities

• Maintained 100% occupancy with a waiting list and delinquency under 2%

• Given an award for Property Manager of the Year in 2002 and 2003

Apr 1997 - Jun 2001 Property Manager

Sweezy Realty

Miami, FL

• Responsible with tenants by negotiating leases

• Leased up property of 280 units in 4 months

• In charge of all compliance reports and AME reports

• Made sure that all units were turned over in good condition.

• Owner promoted me to a junior district manager and had me work with sister property managers and staff

EDUCATION

August 1998- Jun 2000 University Of Miami

Miami, FL

Aug 1994 - Jun 1997 Miami Dade Community College

Miami, FL

• Associate of Science Degree

Aug 1991 - Jun 1994 Coral Gables Senior High School

Coral Gables, FL

• High School Diploma

SKILLS

• Pro-active, accountable, Hands-on and Decision Maker

• Strategic Planning, great verbal Communication skills

• Speak and write fluent Spanish

• Strong negotiation and interpersonal skills

• Knowledge of yardi, rent-roll and timberline software

REFERENCES

Available upon request.

Contact this candidate