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Customer Service High School

Location:
Winter Park, FL
Posted:
March 31, 2014

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Resume:

Joseph C. Langston

***** **?nix Drive

Orlando, FL 32828

407-***-****

acde85@r.postjobfree.com

CAREER OBJECTIVE

Dedicated individual seeking a position to further enhance the knowledge

and utilize the skills obtained from the University of West Florida. My

areas of expertise include financial analysis, forecasting, product

analysis, revenue oversight, customer service with the main goal of

achieving the objectives and goals of the organization.

PROFESSIONAL EXPERIENCE

May 2013-August 2013 Cepheid Molecular Diagnostics- Sunnyvale, CA

* Business Operations Analyst (Summer Internship)

*Worked extensively with Excel, Salesforce.com and QAD databases to make

product analysis and forecast for future production.

*Helped create pricing tools to be utilized in the field by sales reps.

*Created and revamped several excel sheets for ease of us.

*Worked with Radian6 for marketing to see what's being talked about the

company and to implement strategies to push the product out on the market.

*Moving data from one database to another to make ease of use for sale's

directors.

July 2010-May 2013 Philly's Cheesesteaks and Hoagies - Pensacola, FL

*Head Cashier/Cook

*Responsible for all business functions of this high volume Italian Deli.

*Performed inventory control, revenue oversight, profit/loss statements

and basic daily operations management

*Trained new employees.

*Opened and closed down the store.

*Customer service to unsatisfied customers.

ADDITIONAL WORK EXPERIENCE

May-November 2009 Papa Johns - Pensacola, FL

*Part time work to supplement college funding delivering and making pizza.

Summer 2008 Walt Disney World - Orlando, FL

*Horticulture Specialist schooled at the Disney University in customer

service skills for summer employment between high school and college.

EDUCATION

. University of West Florida (Pensacola, FL 2008-2013)

Degrees Awarded -

BS in Finance, minor in Management

. Olympia High School (Orlando, FL)

Graduated 2008 Summa Cum Laude with Honors

EXTRACURRICULAR

Volunteer Coalition for the Homeless Orlando, FL

Summary of Qualifications

-Last semester of college in the capstone class of West Florida's business

school (Policy and Strategy Formulation) competed in the business

simulation game on Capsim in which the team came in first place in the

class and was the only team from West Florida to be placed in top 10% of

all teams in the country.

-Young, fresh out of college with a drive of starting a career.

-Beginner Visual Basic Application

-Salesforce.com

-QAD Database

-Microsoft Office (Word, PowerPoint, Excel, Access)

-Radian6

-Financial Analysis

-Financial Reporting/Statement Analysis

-Customer Service

-Quick Learner/Interpreter

-Product Analysis

-Forecasting

-Excellent Communication skills

-Accurate



Contact this candidate