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Customer Service Representative

Location:
Mooresville, IN
Posted:
March 29, 2014

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Resume:

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ROBERT HASELTON

**** ****** **** **

MARTINSVILLE, IN 46151

Phone: 317-***-****

.

Ability Summary

Experience in stringing and repairing telephone and television cable, including

fiber optics and other equipment for transmitting data.

Operated various small and large power tools.

Applied the use of various types digital volt Ohm meters, time domain

reflectometers, and o-scopes.

23 year experience working with the public excelling in customer service.

Communicated with various managers, and my fellow co-workers.

Works well alone and team member

Employment History

09/2013- present Cook Medical Bloomington,

IN

• Medical assemblers

• Meets required quotas

06/2013- present IGA

Monrovia, IN

Stockperson

Cleans floors

10/1994 - 08/2011 AT&T Indianapolis, IN

• Customer Service Representative providing field service installation and repair

• Tested faulty equipment, applied knowledge of functional operation of electronic

units and systems to diagnose cause of malfunctions

• Tested electronic components, circuits to locate defects, using oscilloscopes,

signal generator, ammeters and voltmeters

• Replaced defective components, adjusted mechanical parts, using hand tools,

soldering iron

• Supervised 2-3 employees, scheduled work hours, resolved conflicts

• Entered data into computers to store schematics

• Conversed with equipment operators to resolve breakdown issues

• Repair and install telephone lines and other related equipment

Education and Training

Completion Date Issuing Institution Qualification Course of Study

05/1995 Ivy Tech Community Associate's Telecommunication

College Degree Electronics



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