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Customer Service Manager

Location:
Sterrett, AL
Posted:
March 29, 2014

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Resume:

Kristie Lynn Yarman

*** ***** *****

Ashville, Alabama

Home Phone: 205-***-****

Cell Phone: 205-***-****

Email: acddwx@r.postjobfree.com

Objective:

To acquire a position in the Administrative/Criminal Justice field whereby I can utilize

my skills and contribute to the accomplishments of the company.

Education:

9/2009-4/2012: Stratford Career Institute, St. Albans, VT.

Criminal Justice (4.0 GPA)

2/1998-7/1999: Gadsden Business College, Anniston, AL.

Accounting Specialist (3.8 GPA)

Work Experience:

12/2013-3/2014: United Healthcare Incorporated

Ashville, Alabama

Housekeeper

• Maintained the building to company standards to include but not limited to trash,

restrooms, dining room, activity room, day room, shower rooms, and residents rooms

• Washed, dried, and distributed laundry to the residents and stocked linen closet

• Performed some administrative tasks for nurses and other staff

4/2012-5/2012: M & A Motors

Gadsden, Alabama

Office Assistant

• Performed all bookkeeping functions including billing, collections, and filing

• Answered phones, assisted customers, and light housekeeping

• Purchased auto parts and other various supplies

4/2010-10/2011: Advance Auto Parts

Jacksonville, Alabama

Mobile Parts Pro

Answered commercial customers phone line and assisted with automotive requests

Billed the invoice, picked the part, and delivered the part to correct destination

Assisted in the collections of commercial accounts, promoted products on a monthly

basis, inventory control, and other tasks assigned.

9/2009-3/2010: Delta Homecare Corporation

Anniston, Alabama

Home Health Aide

Provided in house care for four clients to include but not limited to personal and

homemaking care

Assisted clients with the basic medical needs

Performed administrative duties for clients such as mailing letters, assisting with

phone, and paperwork

3/2006-8/2006: Kelly Services Incorporated

Jacksonville, Alabama

Staffing Coordinator for Federal Mogul

Screened applicants to determine job eligibility in English/Spanish

Conducted the orientations and tours of facility for new hires

Performed all HR/Administrative functions to include payroll, data entry, filing,

photocopying, faxing, answering phones, and any other tasks assigned

9/2000-1/2002: EAI Corporation

Anniston, Alabama

Classroom Coordinator

Assisted in the production of classroom materials for first responders

Overseen the classroom while classes were in session

Performed numerous administrative tasks to include inventory

Supported training as a Phase II Chemical instructor at the CDTF

9/1999-9/2000: Wastren Incorporated

Anniston, Alabama

Housekeeping

General housekeeping in order to maintain the building clean for Dept. of Justice

Assisted the General Manager with administrative functions

Assisted in the development of an emergency evacuation plan for Dept. of Justice

Contributed to the planning, organizing, and preparing of meals for responders

Skills

Payroll Accounting, Peachtree Accounting, General Ledger/Journal, Notes

Payable/Receivable, Financial Statements, and Accounts Payable/Receivable

Microsoft Excel, Access, Powerpoint, Word, Works, Outlook, Frontpage, Money,

Publisher, and Binder, Windows 98, 2007, XP, and Vista, Customer Service, Typing,

Filing, Written/Verbal Skills, Knowledge of all Office Equipment, Multi-tasking,

Organizational, Collections, Billing, Purchasing, Cash Handling, Bookkeeping, Data

Entry, Bindery, Interviewing, Inventory, Mailroom, Multi-line Phones, Assembly,

Housekeeping, Grinding, Inspection, Machine Operation, Material Handling, Order

Picking, Packing, and Supervisory/Management

Foreign Language Skills: Spanish

Awards/Certifications

Dean’s List/Gadsden Business College: Spring/Winter

FEMA Certifications: IS-001 Program Manager

IS-00005.A Mitigation

IS-00007 Animals in Disaster

IS-00010 Emergency Operations

IS-00275 Hazardous Materials

IS-00393 Radiological

Weapons of Mass Destruction Certs: TERT Course

Advanced Operations

Terrorism Awareness

Radiological Transportation

Calhoun County Hazmat Volunteer 2001



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