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Customer Service Data Entry

Location:
Amman, Jordan
Posted:
March 29, 2014

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Resume:

Mahmoud Ramahi

Amman. Jordan

acddru@r.postjobfree.com

(009**-**-*******

(009**-**-*******

date of birth: 3rd /mar/1982

NATIONALITY: Jordanian

Objectives

Seeking a position which meets my skills and dynamic personality as this will contribute in

exerting all efforts possible to maintain optimum productivity.

Education:

BA. English Language and Translation/Minor-English Literature

Alzaytoonah Private University (2007) ( Amman, Jordan)

American Studies (Non Degree Program) 2012

Grinnell College. (USA, Iowa)

Experience:

Interpretation and Translation.

2005- Ongoing

-Freelancer Arabic- English and English- Arabic translator and interpreter.

- TV series and movies subtitle Freelance translation.

Grinnell College (2012-13)

Department of Arabic and French (language Assistant)

Mahmoud Ramahi

In Grinnell, my major role was to assist in teaching Arabic to American students. My duties were Class

room teaching sessions for intermediate and advanced students, tutoring and running language tables.

Royal Jordanian Airlines

May/2005- 2012

The In-flight Services Department- Crew Training & Development Supervisor.

At the In-Flight Department, my major role was to supervise the training process of almost a thousand of

employees. Cabin safety, aviation security and customer service were main aspects the training focused on.

Aramex (Arab American Express) Amm.

Aramex Media ( 2003-2005)

English section Supervisor.

I used to monitor the local demand on the periodicals and fiction books that were imported from England

and the USA then distributed in the country.

2001 – 2003

Operations Senior officer.

Aramex is a global company that provides total logistics and transportation services. The Operations

section was concerned with Airway billing, data entry, shipments tracking and shipments sorting.

Skills

-Excellent oral and written communication skills, problem solving, analytical and troubleshooting skills.

- Able to function in a multi-cultural environment.

-Computer skills

-Prioritizing and organizing daily follow ups to ensure timely resolutions

- Able to function under pressure.

..References are available upon request

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Mahmoud Ramahi

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