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Manager General

Location:
Flagstaff, AZ
Posted:
March 28, 2014

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Resume:

Dana Mravinc

**** *. ******* **., *********, Arizona 860**-**-*-*** 5394 (C) acddg6@r.postjobfree.com

Summary

Dedicated and focused individual who excels at prioritizing, completing multiple tasks

simultaneously and following through to achieve project goals. Seeking a role of increased

responsibility and authority.

Highlights

Self directed Self starter

T ime management Schedule management

P rofessional and mature Strong interpersonal skills

S trong problem solver Dedicated team player

Accomplishments

I ncreased office organization by developing more efficient filing system and customer/employee

database protocols.

Promoted to Assistant General Manager.

Experience

Sidestreet Grille and Pub

September 2014 to March 2014

Bartender

Fargo, North Dakota

Collect money for drinks served.

C heck identification of customers to verify age requirements for purchase of alcohol.

Attempt to limit problems and liability related to customers' excessive drinking by taking

s teps such as persuading customers to stop drinking, or ordering taxis or other

transportation for intoxicated patrons.

Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or

s traws.

Take beverage orders from serving staff or directly from patrons.

C lean bars, work areas, and tables.

M ix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and

o ther drinks.

Serve snacks or food items to customers seated at the bar.

Ask customers who become loud and obnoxious to leave, or physically remove them.

A rrange bottles and glasses to make attractive displays.

C reate drink recipes.

F ive Star Stables

April 2012 to March 2014

Barn Manager

Fargo, North Dakota

Adhering to feeding, cleaning & supplement schedules

D aily exercise of animals

A dministering of prescribed medication & general first aid

Facility maintenance and fixes

Keeping stable area tidy, sweeping, raking & watering

G rooming & bathing of animals

M onitoring horses for health and soundness

H elp with breeding and foaling

H elp with problem animals

Borrowed Bucks Roadhouse

April 2007 to September 2013

A ssistant General Manager

Fargo, North Dakota

Effectively handled customer complaints and special requests.

P rovided prompt, efficient, friendly, and quality service at all times.

A ccurately balanced cash register at all times.

M aintained stock levels to prevent shortages of critical items.

C onsistently kept bar and work areas clean and sanitary in compliance with bar standards

a nd local, state, and federal laws.

Took prompt corrective action whenever necessary to maintain the satisfaction and safety of

a ll patrons and staff.

Assessed guest demeanor and identified when to call behavior to attention of a bouncer.

Participated in bar incentives and contests to drive sales and promote the venue.

A ssisted bartenders in maintaining adequate supplies and beer kegs for the bar and

e xtended service area.

Promoted upcoming bar events.

P romoted positive customer and associate relations through courtesy, service and

p rofessional appearance.

Nightly Bookkeeping and bank deposits

Education

GED

Fargo, North Dakota

References

Christal Larson, General Manager of Borrowed Bucks Roadhouse

701-***-****

Leslie Able, Owner of Five Star Stables

7-01-371-****

Tessa Bride, Shift Manager of Sidestreet Grille and Pub

701-***-****



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