VANESSA MARIE NORRIS

Simi Valley, CA

acdcxs@r.postjobfree.com

805-***-****

PROFILE

Vibrant, innovative and results-focused team-player with a wealth of real-world experience in

employee relations, organizational training and development and helping employees to

thrive. Unparalleled ability to take business strategy and develop teams to exceed goals.

Proven ability to identify areas for improvement, and then devise plans to execute solutions,

while garnering employee loyalty and exceeding goals. Recognized ability to apply a broad

range of HR principles, practices, and techniques to improve productivity and contribute to

overall operational and financial performance.

Specialties: Recruiting, employee relations, strategic planning, legal compliance, policy and

procedure creation and implementation, organizational development, coaching, employee

training programs and OSHA requirements.

EDUCATION

Bachelor of Science in Organizational Leadership

California Lutheran University, Thousand Oaks, CA

Magna cum laude, with Departmental Distinction and Dean’s List

Concentrations in Human Resources, Leadership, Business, and Management

EXPERIENCE

Managing Director, 2009-Present

Lacoste U.S.A., Camarillo, CA

Senior member of management in charge of top-10 sales location and largest SQF outlet

for national clothing retailer.

Supervisor of 25-person team (increasing to 50 for peak sales seasons), responsible for all

recruitment, hiring, training, and implementation of policies and procedures in-store.

Western United States Human Resources Lead since 2011, acting as point person for

questions of peers and senior management with regard to best practices in human

resource management and implementation of and compliance with California laws and

regulations pertaining to workplace.

Responsible for counseling other managers in handling all human resource issues.

Fully accountable for sales performance of store, and for responding to customers’ needs

by identifying trends in sales and inventory reports, and designing merchandising and

staffing strategies to match.

Responsible for continuous training and education of staff concerning fashion trends, in-

store merchandising developments and strategies, and a thorough understanding of the

product line.

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Selected Achievements:

As Human Resources Lead, gained experience in networking, hiring, salary

administration, payroll, training, corrective action counseling, monthly performance

evaluations, and annual performance reviews.

Created product knowledge guide for use by store associates by synthesizing

available corporate materials and repackaging them in digestible format for maximum

training utility.

Took part in three store openings as part of the national visual merchandising team.

Became the divisional training manager for the Western United States. Senior trainer

for three new store managers and their teams; assisted in training of new general

manager and new district manager.

Led the district for several weeks at a time on numerous occasions when my direct

supervisor was out of the office.

Paralegal/Legal Assistant & Office Manager, 2010-present

Norris Law Group, P.C., Los Angeles, CA

Served in part-time role as office manager, billing coordinator and clerical administrator,

as well as timekeeping legal assistant with regard to time-critical litigation matters, for

boutique litigation and transactional practice focusing on employment, employee

benefits, intellectual property and business law.

First Assistant Store Manager, 2006-2009

Talbots, Chadds Ford, PA

Accountable for sales growth and profitability of store as second-in-charge of premier

location for national clothing boutique chain.

Assessed appropriate staff levels to meet the needs of the business and the customer.

Educated staff on current fashion trends, wardrobing concepts, and product knowledge.

Assisted in the development of associates, including writing performance reviews and

developing action plans to increase individual growth.

Selected Achievements:

Created a questionnaire that was highly beneficial to the development of store staff as

well as an aid to the management team for coaching opportunities.

Selected to assist in the relocation of nearby high-volume store, during which period I

assumed responsibility for the interviewing, hiring, and training of all new associates.

Additional Management Positions, 2000-2009

Strong leadership skills in training staff and maximizing sales productivity. Committed

to setting and exceeding exceptional employee standards, and implementing company

policies and procedures to ensure a safe and efficient workplace. Created various

incentives to help boost team morale and overall sales productivity.

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SKILLS

Proficient in MS Word, MS Excel, MS Outlook, MS PowerPoint, Censoft TinyTERM, AS400,

RetailPro, HRIS, PeopleSoft, POS

REFERENCES

Available upon request.

Contact this candidate