PHILIP MESI

**** ************ ******

Mayfield Heights, Ohio 44124

440-***-****

OBJECTIVE

To obtain a position working in customer service with a reputable company

Where I have a long term career and advancement opportunities.

EDUCATION

• CUYAHOGA COMMUNITY COLLEGE - Western Campus - Automotive Technology Certificate - 2013

• NORTHWOOD UNIVERSITY - Midland, Michigan - Associate of Arts Degree - Automotive Marketing and Management

• UNIVERSITY NORTWESTERN OF OHIO - Lima, Ohio - Automotive Technician Diploma – Trained professionally to repair cars

• Earned perfect attendance award while attending UNOH

WORK HISTORY

GANLEY NISSAN, Mayfield Heights, Ohio

Customer Service, Porter 2012 - 2013

• Assisted customers with their specific needs – rental car return representative

• Detailing vehicles to exceed customer expectations

• Customer shuttle service

• Worked with sales and service departments daily

• Coordinated and assisted with front office duties

SPITZER CHEVROLET - Northfield, Ohio

Service Representative 2010 - 2011

• Title and dealer trade runs

• Parts deliveries to vendors and customers

• Managed process for warranty parts, special order parts, and daily stock

• Customer shuttle service. Assisted Sales, Service and Parts daily

ADVANCE AUTO PARTS - South Euclid, Ohio 2009-2010

Customer Service Counter Sales Driver

Responsible for inside counter sales, interaction between customers, walk in -

Phone sales.

Assisted with incoming stock. Cleaned store and faced and front aisle

Diagnosed computer engine codes, battery charging system test, and battery

Installs

EMPIRE DIE CASTING - Macedonia, Ohio 2006 - 2007

Production

Punch press and Trim press operations for various automotive parts

• Maintained a clean warehouse – used professional cleaning equipment

• In house Laborer shipping and receiving experience

Qualifications:

• Diverse background

• Ability to do many tasks

• A quick learner

• Provides outstanding customer service

5+ years of experience

• Excellent Communication Skills

• Detail oriented

• Highly Dependable

• Strong work ethic

• Experience with stock and warehouse operations

• Committed to quality control of all aspects

Contact this candidate