Jimmy (James) Owens

*** **** **** ****** **** Beach, CA 90805 . 562-***-**** . Email:

acdbzb@r.postjobfree.com

OBJECTIVE:

To pursue a lucrative career as an Optician with a business where

professionalism, commitment and a principled work ethic will be utilized to

advance company growth and ensure personal success.

EXPERIENCE:

March Vision Care- Los Angeles, CA 06/2011-

Current

Lab Order Technician

. Receiving and processing lab orders for glasses for multiple providers

and independent Doctors.

. Assisting Call Center as a backup with overflow calls.

. Answering customer inquiries regarding vision insurance.

. Assisting Optometrist with becoming participating providers of March

vision care.

. Data entry with dual screen desktop.

. Assisting Manager with the training and development of new employees

on the Customer Service and Lab Order process.

National Vision Optical- Killeen, TX 09/2010-

6/2011

ABO Certified Optician

. Providing quality sales and customer service to all new and existing

clients.

. Answering customer inquiries both by phone and in person.

. Daily processing customer orders

. Educating customers on frame materials, styles as well as providing

contact lens training.

. Ability to cut, edge, polish, and tint single vision lenses.

. Process Insurances such as Eye Med, Medicare, Blue Cross, Blue Shield

and VSP.

. Top Salesman of the month.

Cedars-Sinai Medical Center - Los Angeles, CA 1/2007-

3/2007

Records Clerk (Temp)

. Responsible for maintenance of all confidential files.

. Patient out processing

. Verification of insurance and claims

. Filing and stockroom inventory

. Preparation of claims in a timely manner

Kaiser Permanente-Pasadena, California 4/2002-

1/2007

Medical Records Research Clerk

. Assist with billing

. Input patient data for payment processing

. Research and verify accuracy before claim submitted

. Interface with employers when needed

. Prepare claims in a timely manner for posting

QUALIFICATIONS:

ABO certified lic#181742

. Over 5 Year is Customer Service

. Over 10 years of experience in account management, optical and

insurance billing.

. Team Building and Training Skills.

. Excellent time management

. Extensive computer program knowledge translatable to optical systems

35-45 wpm.

. Exceptional Sales

. Dispensing Skills

o Lens and frame recommendations

o Fabricate spectacles in plastic and metal

o Recommend eyeglass frames

o Measure frames and patient's eyes

o Adjustment and repair of frames

o Pre-test (auto refractor, visual field)

o Can use a Lensometer

o Experience with VSP, Medi-cal Medicare, PIA, Eye Med

EDUCATION

Optical Dispensing Diploma American Career

College Anaheim, CA

General Education, GPA 3.2 David Starr Jordan

Preparatory Los Angeles, CA

REFERENCES

Lia Burton

Elite Group Collision Centers, Los Angeles, CA

323-***-****

Dameon Moore

Government worker, Paso Robles, CA

714-***-****

Bridget Green

Director of Medical Billing, Orange, CA

714-***-****

Contact this candidate