Nilamani Mohanty

Email: acdbip@r.postjobfree.com

Mobile: 888-***-**** (Hyderabad)

TECHNICAL SUMMARY

. Over 2.11 years' experience as Network Administrator and System Engineer

in Windows on mission critical Enterprise Networks and Multi-server

environs.

. Reports on the infrastructure performance to various stakeholders

.Maintains and operates the Capacity breach documents and report to

Customer management through monthly dashboards. Standardize, Maintain and

update all the documentation & reports.

. Experience in Network management (Network and server).

CAREER SUMMARY

. Working with WIPRO INFOTECH (Client Genpact, Hyderabad UPL) since April

2011 to till date.

ROLE: NETWORK Engineer:

I have worked for successful completions of two crucial (Walgreens &

Cadbury) projects in network for Genpact-India.

Walgreen Projects:

Walgreen is the totally 1200 FTE business. Installed 4507 Access switch

for this business transaction and installed 3950, 2960 switch for

separate training sessions.

Cadbury Projects:

Cadbury is the 550 FTE business .Supported and configured 3800 Routers

for client network host. Added 48 POE Modules in 4507 Cisco Access

switches for Business Ramp up.

PROFESSIONAL EXPERIENCE:

1. Working as Engineer in Network Management with Wipro InfoTech,

from Apr'11 to till date.

Moved into complete Network L1 team from April 2012 to till date

About Wipro InfoTech: - Wipro InfoTech is one of the major

service providers providing end to end IT support to customers

of different size around the globe.

I Have an experience as a Network L1 support Eng. Taking care of

the data centre which contained around 400 devices( NW devices,

Servers, Storage devices etc.) for Genpact.

Responsibilities:

L1 NETWORK Engineer:

. Trouble shooting in daily basis and running with 300 critical processes

for entire GENPACT/GE Networks.

. Planning, Implementation, maintenance, & operation of Core,

Distribution as Well as Access layer devices at Data Centre & 25

Locations in all over India.

. Configuration and troubleshooting various networking devices

including routers (cisco 7613/7206/3845/2811/2821/1841)

. Working as a reactive team and troubleshooting Business critical

cases and checking network connectivity.

. Handling Business critical tickets with various Monitoring tools

(like IP SLA,WUG, CiscoWorks, HP-OVPI, HP NNM, VPN concentrator

etc.)

. Checking alerts in devices and will take necessary action.

. Hands on experience on Data port management

(Activation/Deactivation/vlan moment) as per valid service request.

. Hands on experience on IGX and MGX devices.

. Configuring VLANs in core switches.

. New module Installation/ replacement & decommissioning.

. Execution of IOS up gradation of devices as per Central Team.

. Configuring & troubleshooting switching & secure network like IPSEC

VPN.

. Current profile includes working on EIGRP and BGP.

. Configured HSRP and VLAN Trunking 802.1Q, VLAN Routing on Catalyst

switches.

. Creating and managing VLAN with STP implementation.

. Network & Bandwidth planning, Hardware sizing, new link

commissioning, designing & deployment using LL, ISDN, E1, PRI &

MPLS links.

. Planned and implemented strategy for delivering SLA as committed to

the customers and delivered the same in more proactive and positive

manner.

. Active team member in planning and scheduling for Deployment of

Network components, Implementing new sites and Change Management.

. Designing the network and preparing the Document for network design

and making provision for future expansion.

. Troubleshooting & resolving hardware failures and traffic

management issues.

. Preparing SOP (Standard Operating Procedure) for new projects or

for any new inventions done.

. Providing (RCA/RCCA's) to customers. (Root Cause and corrective

Action).

. Working with WIPRO/GENPACT/GE top management for Critical Issues

through bridge call

Additional Responsibilities:

. Primarily work on Escalations at various levels and maintain

maximum adherence to the stipulated Service Level Agreements.

Assisting & coordinating team members, Help Desk & other support

teams in case of Escalations from customer.

2)Worked as a L2 Desktop Engineer for GE & Cadbury Hyderabad from April

2011 to March 2012.

. Providing onsite support to Genpact-GE/Cadbury outsourcing project.

. Applying Security Patches and upgrades for the Operating Systems

and Applications based on the instructions from the SOC team

through GFI LANGAURD.

. Partial access on Active Directory console of different network

domains.

. Providing and removal of account access on shared folders,

printers, applications in the Windows environment, via Active

Directory.

. Moving user profiles from one OU to other OU as per the business

and user requirement with the proper approvals.

. Providing End user support including user account unlocking,

updating the user credentials.

. Installing, Configuring and Troubleshooting of E-Mail clients like

MS-Outlook 2003/2007/2010 and Lotus Notes.

. Monitoring Symantec Antivirus on daily basis checking for the virus

infected systems and cleaning the virus from systems.

. Installation of HP Local and Network printers.

. Avaya IP Phone Configuring and Troubleshooting.

. Operating Systems imaging using Norton RIS Ghost.

. Also installation, configuration and troubleshooting of Genpact and

GE Virtual private network (VPN) on Laptop.

. Handling customers PC's from remote using various Remote Desktop

tools like Team Viewer, Real VNC

. Interacting with the users and other teams to resolve and close the

tickets created for the issues within stipulated time.

. Troubleshooting and Maintaining of Dell OptiPlex 320, 330 and 380

model Desktops.

. Installation and troubleshooting of Safe Boot for encrypt the

Laptop user's hard disks to prevent data leakage from outsiders.

. Providing required information and cooperating with internal &

external auditors.

. Monitoring and maintaining 3000+ desktops.

. Working on the Business critical cases and alerting the other teams

on the same by Opening a bridge call.

TECHNICAL EXPERIENCE:

. Network Configuration and troubleshooting of all types of Cisco

routers and switches.

. Network Knowledge of TCP/IP, RIP V1, RIP V2, OSPF, EIGRP, BGP

. Configuration and troubleshooting of all types of Access lists and

access related issues and Site to Site VPN configurations and IPSEC

and IPSEC over GRE tunnel.

. Configuration of HSRP and GLBP issues.

. Configuring and Troubleshooting issues related to LAN/WAN

. Knowledge on ISDN (BRI, PRI), Frame-relay, MPLS, and E1 such types

on WAN Technologies.

. Up gradation of IOS in the routers in case required.

. Review the network setup periodically and implement changes for

improvement of operations.

. Monitor and resolve the problems to ensure a timely resolution.

Maintain Network availability, Capacity and Quality of service to

meet SLA targets through proactively monitoring and evaluating

network performance.

. Generating all reports i.e. Bandwidth Utilization/repeated failures

analysis report.

. Hardware: Cisco Router - 3660, 7200VXR, GSR 12000, Switch - 2950,

3750, 3400, 4500, 6500.

. Wan technologies Frame-relay, Mpls.

. Routing Protocols: RIP, EIGRP, OSPF, BGP, and MPLS.

. LAN Protocols: IEEE 802.1q, VTP, STP, RSTP, HSRP, GLBP, VRRP

. Security Access-Lists in Routers and Switches, VPN, L2 and L3

security.

TECHNICAL QUALIFICATION:

. CCNA (Cisco Certified Network Associate: 640- 802) with 91%.

. CCNP Routing (Cisco Certified Network Professional: 642-902) with

90%.

. Microsoft Certified IT Professional 2008 (MCITP) Trained.

Training Attended:

o CCNA training attended in Wipro InfoTech, Hyderabad.

Formal Qualifications:-

. Degree: BCA (Bachelor in Computer Application) under

UtkalUniversity in the year of 2010 with 68%

. +2 Science from Biju Patnaik College during 2005-2007 with 45%

. 10th from Capital High School, Bhubaneswar during 2004-2005 with

65%

PERSONNAL PROFILE

Name : Nilamani Mohanty

Father's Name : Kailash Chandra Mohanty

Date of birth : 23rd April, 1989

Languages known : English, Hindi, Oriya

Address : Sri Krishna nagar,

yousufguda, Hyderabad, 500085

DECLARATION

A chance provided at your organization may prove a helpful resource

as a source exposure to my erudite networking and technical skills.

(Nilamani Mohanty)

Contact this candidate