Carla R. Fisher, SPHR *** Bedford Way,

Prosperity, SC

29127

803-***-****

(cell)

acdbgn@r.postjobfree.com

Human Resources Professional seeking to create exceptional processes which

boosts engagement, creates efficiencies, and promotes excellence throughout

the organization.

Engagement Skills

Strategic Planning

Employee Relations

Performance Management

Team Facilitation

Training Experience

A persuasive communicator that can deliver management's message to gain buy

in from the organization.

Strong business background with a determination to show how human

performance metrics can be a benefit to the organization.

Team oriented individual that builds key relationships both in and outside

the organization to foster growth of plans, projects, and relationships.

EXPERIENCE

Sr. Benefits Admin, EnergySolutions, Columbia, SC Jan. 2012 to

Present

Deliver benefits using exceptional customer service skills to approximately

1800 union and non-union staff.

Manage FMLA, STD, and LTD leave processes, diminishing risk to both

employee and company.

Utilize project management skills within the department to deliver new

products, manage benefit offerings, perform open enrollment, foster vendor

relationships, and manage related document development/review.

. Wellness team lead, driving the wellness culture through communications,

championing activities, growing four wellness events by 30%.

. Utilize project management skills to transition benefit administration of

a complex plan.

HR Generalist-Workforce Management, Philips Lighting, SC August 2008

to Dec. 2011

Carried out HR generalist functions for a manufacturing facility which was

part of the Philips Lighting Organization.

Sourced talent within the community using various recruiting methods and

directed onboarding initiatives.

Provided training to supervisors on performance management and other HR

related topics to optimize employee relations.

Managed STD, FMLA, and conducted open enrollment meetings; the go to person

for benefit issue escalation.

Other contributions to the company included developing job descriptions,

assisting in the planning of organizational events; acted as the company

liaison for temporary staffing coordination.

. Raised employee engagement survey results by 10 percentage points from

2009 to 2010 through effective change management and initiation of the

company induction program.

. Developed a goal oriented performance evaluation which opened

communications channels and boosted employee performance.

. Constructed job descriptions, job grade performance levels, and staffed

30 positions for an offsite manufacturing facility.

HR Generalist, Arai Manufacturing Inc., Virginia Beach, VA August

2007 to August 2008

A member of the HR team of an international auto manufacturer/supplier for

Toyota.

Responsible for managing a complex company payroll and timekeeping system.

Administered the employee benefit programs and vendor relations.

Participated in train the trainer for 5S, developed complex training

documents for ISO certification process, and coordinated safety training

program for compliance with OSHA regulations.

Other contributions included managing the workers compensation program,

maintaining employee relations; assisting in staff onboarding and

coordinating the temporary staff.

. Lowered first aid costs approximately 15% through vendor research and

application of guidelines for usage of products.

. Aided in the implementation of a graded, standardized, pay range for

hourly staff which promoted fairness within the organization and

compliance with wage and hour laws.

. Trained supervisors on workers compensation incident reporting for more

accurate record keeping.

HR Manager, Citizens National Bank, Elkins, WV April 2000 to

August 2007

Oversaw the strategic HR efforts for a 5 branch, national bank.

Championed performance evaluation methods, coached managers, and identified

training needs of staff.

As facilitator of Total Quality Management program, led team based quality

efforts. Introduced motivational and recognition programs which enhanced

employee engagement.

Led training efforts, established and communicated policies, managed

compensation, and operated payroll systems, administered employee benefits

programs and improved recruiting/hiring endeavors. Assumed responsibility

for compliance of all HR programs.

. Instituted a low cost, new hire benefits program for part time employees

that led to decreased turnover. Launched first annual wellness week and

built a culture of healthier values within the organization.

. Developed a testing series which increased placement success for a higher

skilled, engaged staff. Initiated an internship program that allowed for

comprehensive exposure of high potential interns to all departmental

units.

EDUCATION

B.A. Degree, Magna cum Laude, Strayer University, Columbia, SC, Major:

Human Resources

Executive Program, MBA Essentials, West Virginia University, Morgantown, WV

Professional in Human Resources Certification since 2006

Senior Professional in Human Resources Certification 2014

Technology Skills

Computer skills include experience with various human resources information

systems such as Ceridian, Oracle, ADP, SAP, Global View and Paychex.

Proficient in Word, Excel, Visio, Project Professional and PowerPoint.

AFFILIATIONS

Member of Society of Human Resources Management (SHRM) 2002 to present

Member of Columbia Society of Human Resources 2012

Co-Chair of Newberry County Employer Committee 2009 to 2012

March of Dimes Team Captain 2000 through 2007 & 2009

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