Karim Mohammad Mobile#: 647-***-****

acdbcw@r.postjobfree.com

PROFESSIONAL PROFILE

Extensive experience in installation, administration, networking and virtualization in various

environments

Thorough knowledge of Windows Vista; Windows XP; Windows 2000 Server; Windows Server 2003;

Windows Server 2008; Windows NT; DOS; OS/2; TCP/IP; Microsoft SMS 2003; Linux, Solaris; FreeBSD

and Novell Netware

Active Directory Services; Exchange; DHCP; WINS;IIS and DNS

Installation, Configuration and Administration of VMware VSphere5, VMware View, VMware vSphere client,

Virtual vCenter Server

Adhering to ITIL process concepts (Incident, Problem, Request Fulfillment, Change)

Excellent command of running projects employing industry standard project management techniques

Extensive documentation and training experience

Successful project and technical team leader and motivator

TECHNICAL SKILLS

Operating Systems: Windows Vista; Windows XP; Windows NT 4.0; Windows 7; Windows 8

Microsoft Servers: Windows 2000 Server; Windows Server 2003; Windows Server 2008 ; Windows Server

2008 R2; Windows Server 2012; AD 2003; AD DS 2008; Solaris 9&10; RHEL

Software: MS Office 2007/10; Office 365; Norton Utilities; PC Anywhere; Lync; SharePoint;

McAfee; Archibus; DameWare Mini Remote Console; Bacula; SolarWinds; IPmonitor;

HP OpenView; Cacti; Email (Microsoft Exchange, Lotus Notes Mail) ; Oracle; EMC

Networker; SAN; VERITAS NetBackup; Tivoli Storage Manager; Backup Exec;

SharePoint; Microsoft Cluster Server (MSCS); Oracle; SQL; Apache Tomcat.

Hardware: Intel, 3COM, HP Proliant DL380, HP ML570, IBM x86 Servers, Dell PowerEdge M805

and Sun SPARK, SUN StrorageTek L700, LTO 4 Tape drives; HP StorageWorks

EVA4400;

Virtualization: VMware, Hyper-V, Citrix, Solaris Zones, Virtuozzo

Networking: VPN; TCP/IP; VOIP; Telnet; FTP; SSH; Routers; Switches; Modems; Hubs and Bridges.

PROFESSIONAL EXPERIENCE

CapGemini, Toronto (Summitt Energy)

Infrastructure Specialist

August 2012 to Nov 2013

Installing and configuring VMware Data Recovery plugin to VSphere and a backup appliance to backup/restore

Virtual Machines

Act as backup to Systems Administrator to ensure end users’ hardware and software needs are adequately

addressed

Prepared checklist for Smooth Transition of network and infrastructure-IT Relocation

Provided support for NetBackup as for data recovery and backup solutions

Design, implement, upgrade and operate infrastructure equipment: Virtual Server Farms (VMware 5.x), Backup

systems and client Deployment Strategies

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Karim Mohammad

Installing and configuring Citrix XenServer and XenCenter for SaaS implementation

Performing backup and restoration of Citrix servers using XenCenter

Responsible for third-level support for all server related issues.

Participated in complete system builds, upgrades, migrations, code deployments and patch management.

Implemented security policy and virus protection.

Configured SharePoint on Intranet for streamlining access to data/documents securely

Administered change management related to server upgrades and software installation

Prepared and maintained documentation of technologies, standards and procedures

Assist with new system design, testing, and implementation.

Develop Windows Clusters and servers in Windows 2003, 2008R2 & 2012 environment

Worked on providing Solutions for HIGH CPU Utilization and Memory Consumption

Monitoring hardware performance and IP Control using SolarWinds monitoring tool

Implementing HA and vMotion for minimizing the downtime

Technical Environment – Windows Server 2003, 2008r2, 2012; VMware; Citrix;

Responsible for: Transition of Network and Infrastructure – IT relocation, upgrade of exiting environment, prepare

and maintain backup/restore procedure.

M.H.Alshaya Co W.L.L, Kuwait City, Kuwait

Technical Engineer

Jan 2010 to April 2012

Installing, configuring and maintaining the VMware ESX 4 and Virtual Center 4 servers

Creating, Installing, configuring and maintaining the Virtual Machines, installing Guest Operating Systems like

Windows, Linux and Solaris

Converting physical running Solaris 9 32bit to virtual machine

Configuring DRS, HA & Resource Pools in ESX 4

Configuring and managing VCB backup proxy server

Backup & Restore management of the Virtual Machines using VCB backup proxy server

Network Configuration on ESX servers which include Bonds & VLANs

Equipment installations, moves, add and changes for upgrading Datacenter

Escalating major incidents/tickets to the System/DB/Application Administrators

Decommissioning out-of-date servers for datacenter consolidation

Build and deployed Apache Tomcat for webserver implementation

Configuring and deploying VOIP for connectivity between remote sites

Installing and configuring DNS, DHCP, IIS servers on Virtual Environment

Performing all Data Center operations like backup, restore, upgrade, monitor alerts and documenting all

occurrences

Monitoring servers, devices, networks, databases & applications to ensure faults are detected and alerted using HP OpenView

Involved in Oracle Database upgrade from 10g to 11g and supporting the Database team until upgrading was

successfully completed

Technical Environment – Windows 2000 Server; Windows Server 2003; Windows Server 2008; Linux; Solaris

VMware Server, SAN Storage manager.

Responsible for: Day-to-day Virtualization of physical servers; support and backup/restoration for more the 200+ Sun

Microsystems/IBM/Dell/HP Servers; job entailed frequent visit to Data Center, due to the nature of the work.

Hewlett-Packard, Bangalore, India

Technical Support Specialist

August 2007 to Dec 2009

Maintain and troubleshoot Active Directory 2003

Provide 3rd level helpdesk support for all products and services listed above

Installation, Administration and Configuration of Windows 2000/2003 /2003 R2 servers

Provided pseudo privileges to UNIX and Linux users

Monitored UFS files system

Perform software installation, upgrades/patches, troubleshooting, and maintenance on UNIX servers

Provides technical support and guidance to users

Recommends upgrades, patches, and new applications and equipment

Monitored, troubleshot, and resolved issues involving operating systems

Develop, monitor and maintain the corporate email systems, user group security policies and configurations

Lead Backup team to ensure backups of file systems are done accordingly

Technical understanding of Windows XP/Vista/7, MS Office 2003/2007/2010

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Karim Mohammad

Troubleshooting Internet Explorer, Network File and Print services, Terminal Services, and Client/Server

applications

Ensured servers are compliant with organizations IT standards

Participated in on-call rotation to provide 24 7 technical support

Sutherland Global Services, Chennai, India

IT Support

Sep 2005 to July 2007

Managed user accounts, groups, print queues and controlling access rights using Active Directory.

Responsible for managing Citrix Server 4.0 and configuring Citrix clients.

Installed, configured, performed troubleshooting and deployed SP1 for Windows 2003 Servers.

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Performed day-to-day administration functions, backup and restoration, file server maintenance.

Supported all remote offices and home-based users using NetMeeting, VNC and Cisco VPN.

Created images for various divisions for all desktops and laptops using Ghost.

Involved in all IT decision making to ensure availability of all infrastructure resources

Provided support and administration at a site of more than 200 ‘demanding users’ in a fast paced 24/7 call center

Implemented a new in-house printing solution that includes HP multi-functional copier, printers, scanners and wide

format printer.

PROFESSIONAL ACCOMPLISHMENTS

Microsoft Certified System Administrator (MCSE)

VMware Certified Professional 5 DataCenter Virtualization (VCP 5 DCV)

EDUCATION

Bachelor of Commerce Andhra University (Vishakhapatnam) 1998-2001

Master of Science (Information Technology) Madras (Anna) University (Chennai) 2002-2004

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Karim Mohammad

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