Robert Mikhail

***** ****** **** **. ****, Texas 77449 713-***-**** acdbai@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Insightful analyst with exceptional interpersonal skills. Skilled in managing multi-functional projects with flair for suggesting and

implementing modifications that improve financial processes within the business

CORE COMPETENCIES

• Project Management • Effective Collaboration • Interpersonal Skills

• Account Analysis • Training Capabilities • Licensed Escrow Officer

• Time Management • Fluent in English/Arabic • Microsoft Software

EXPERIENCE

Licensed Escrow Officer, Texas American Title/TRG Lender Services, Houston, Texas May 2013 - October 2013

• Full-Service Title, Settlement, Underwriting and Vendor Management Services

• Review Title Commitments, Tax Certificates and HOA information

• Liaise with proper agents to resolve account related issues

• Ensure accuracy of Deed of Trust and title commitment

• Ensure transmission of closed loans to proper agents and verify process for data integrity

• Audit accounts to ensure accuracy and proper balance

Collateral Short Sale Negotiator, Nationstar Mortgage, Houston, Texas June 2012 - April 2013

• Primary liaison between our company and our clients (the listing agents)

• Compiled/Reviewed financial statements, tax returns, bank statements, real estate contracts and property valuation reports into an

organized, concise package for submission to the homeowner’s lender

• Worked with Title Companies to produce and estimate bank receipts upon sale after all expenses (HUD-1)

• Established contact with Loss Mitigator; developed working relationship to drive results

• Maintained awareness of country wide offices’ procedures and requirements for underwriting process

Loan Counselor, Nationstar Mortgage, Houston, Texas February 2012 - May 2012

• Processed mortgage documents on a daily basis to ensure accuracy/timeliness of loan information

• Provided advice/service to customers regarding Modifications/Repayment Plans

• Worked exclusively with First Tennessee, Bank of New York and PLS mortgage loans

• Experienced in underwriting Capitalization modifications (In-House Modifications)

Personal Banker, Lone Star Bank, Houston, Texas September 2010 - Feburary2012

• Created effective solutions in response to customer inquiries/concerns

• Recognized/Referred cross-sell opportunities

• Consulted customers by providing rate quotes, terms, and programs to increase account opportunities

• Supported/Trained sales associates to increase cross-functional collaboration and work-place efficiencies

• Performed daily and weekly sales report

EDUCATION

University of Phoenix, Houston, Texas Expected Graduation: December, 2015

Bachelor of Science in Information Technology

CERTIFICATIONS

• Licensed Escrow Officer • Certified Public Texas Notary • Rights to Financial Privacy Act

• gCertified • Fair Lending Laws (FHA, ECOA, and Reg. B) • Bank Secrecy Act

COMPUTER SKILLS

• iClosings • SigningTRC • Jack Henry • GATORS

• RealEC • Equator • LSAMS • Proficiency in Microsoft

LEADERSHIP AND RECOGNITION

Sunday School Servant, St. Mary Coptic Orthodox Church, Houston, TX

• Plan, Develop, and Execute lessons for 8th grade students

Deacons Coordinator, St. Mary Coptic Orthodox Church, Houston, TX

• Lead over 1200 deacons/congregation members in religious hymns/songs during church services

Friends of St. Abraam, St. Mary Coptic Orthodox Church, Houston, TX

• Church youth group serving organizations like Boys/Girls Country, DePelchin, Open Door Mission, and

SEARCH Homeless Service

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