David LeMasters

***** ********* ***** *

Shoreline, Washington 98133

503-***-****

Email: acdb9y@r.postjobfree.com

LinkedIn: http://www.linkedin.com/in/davidlemasters

Greetings,

My name is David LeMasters and I am in the process of looking for new

career opportunities in the Seattle\Metro area.

I ran across your job ad for an IT Manager on craigslist and I'm very

interested in the details of the job. I'm the Technical Operations Manager

for FiberCloud and I run 5 datacenters in the Pacific Northwest. I have

many years of experience with small, medium and large IT organizations and

various types of data centers.

I have current and previous Technology Management experience and I'm

actively involved in team leadership / team building. I have a strong

desire to help people reach their potential. I also have strong project

management skills and have experience in both profit and non-profit

organizations.

I have been in the Seattle computer industry for over 30 years. I have

experience in many different areas of IT from Field Engineering,

Manufacturing, OS Software Development, Scientific Research Organizations,

specialized systems for Automated Fingerprint Identification (AFIS) and

have defined and built many technical solutions for both profit and non-

profit organizations of various sizes.

I have developed and taught a 22 month advanced course in Electronics -

Computer Services - at LH Bates College, Tacoma, WA. I was also involved

in the development of Windows NT Server/Advanced Server 3.1, and was very

involved in the IT Infrastructure for the Seattle Cancer Care Alliance when

it was first built.

I enjoy working with people of various backgrounds and cultures. I love to

help people make better technical decisions about how technology can affect

their business, and to serve and support the people using these

technologies by educating, guiding, and recommending solutions that will

fit into the IT infrastructure, without causing high cost and delays in

their business processes.

As detailed out in my resume, you'll see that I have a broad and deep range

of experience and I have been active in the technology field for over 30

years. It's these experiences and training that I have had, and a great

desire to serve and help others, that marks me as a great candidate for

this position.

Thank you for your time and consideration.

Respectfully,

David C. LeMasters

David LeMasters

19630 Sunnyside Drive N

Shoreline, Washington 98133

503-***-****

Email: acdb9y@r.postjobfree.com

LinkedIn: http://www.linkedin.com/in/davidlemasters

Technical Infrastructure and Operations Manager

Performance and results-driven senior technical professional with extensive

experience designing, developing, and implementing cost effective business

solutions and IT infrastructure systems. Deep experience using physical and

virtual platforms for small to large enterprise environments.

Experienced in team building, unifying teams together for providing solid,

reliable, effective IT solutions. Experience with providing clearly

defined technical projects and leading teams to success in a timely manner.

Experienced with IT strategies and developing standards, processes, and

policies. Experienced with server and network design, standards,

implementation, and on-going operations and support. Proactive approach

and strong communication skills in resolving technical issues and solving

business challenges. Champions teamwork and operational excellence and is

financially focused in addressing technology needs that increases revenues

and margins while driving productivity and profitability.

CORE COMPETENCIES

. Technical Staff Management . Project Management .

Change Management

. Vendor Relationship Management . Team Building . NOC

Management (7/24/365)

. Strategic Technology Planning . Performance Monitoring .

Systems Security

. Infrastructure and Operations Management . Disaster Recovery Planning

. Systems Deployment

. Policy and Process Documentation . Professional Technical

Trainer . Technical Coaching/Mentoring

. Virtualization Design/Implementation/Support (Multiple HyperVisors)

. ITIL Processes

. Performance Systems and Network Monitoring and Alerting (Solar Winds,

Whats Up Gold)

. Turning Visions to Missions to Objectives to Success (Good at short,

medium, and long term technical planning)

Job History

Feb. 2012 - Present FiberCloud Inc.

Seattle, WA

Technical Operations Manager

Job duties include:

Oversee the Technical Operations teams in 3 different Pacific Northwest

locations, which includes 5 Data Centers which support everything from

Layer2 Bandwidth Customers, Colocations, Hosted Exchange/SharePoint,

Windows / Linux Cloud Servers, Private Cloud Solutions, Hybrid Cloud

Solutions, and other SaaS, PaaS solutions.

Responsible for managing and administration of the technology

infrastructure of 5 Data Centers in Seattle, Everett, and Bellingham.

Responsibilities include overseeing day-to-day operational support of both

Internal and External Customers needing support and services.

. Support 8 direct reports which include Operations Technicians and

Operations Engineers

. Conducts annual performance reviews and establish performance goals &

metrics

. Manages Data Center and Operations Budget. Provides department goals

and project objectives

. Supports Customer and Operational Audits of all Data Centers / IT /

Compliancy Regulations

. Manages Change Control Policies and Procedures and on Change Approval

Board

. Create and refine Technical job descriptions and interview candidates

. Look for ways to reduce costs without sacrificing the quality of

service that Operations provides

. Improve and document the processes (Work Flows) by which duties are

accomplished

. Create and establish policies and procedures

. Coordinates and oversees day-to-day functionality of the Technology

Team members

. Manage and resolve customer support issues

. Manage the production environment of the product line

. Manage all Infrastructure Systems, Appliances, and Servers

. Establish estimates, timelines and milestones for projects and

maintain an accurate schedule of project tasks, status and

deliverables

. Vendor Management for all technologies

. Monitor and manage change orders. Obtain estimates for changes and

submit all significant changes to management for review and approval

. Provide RCA (Root Cause Analysis) and RFO (Reason For Outage) for

Systems Interruptions and Outages.

. Pre and Post Sales Support as needed

Operations Team Technology Responsibilities

. Data Center Facilities Support (HVAC)

. Racks -,, Full, and Cages

. Layer 2 Cross Connects

. Monitoring and Alerting for Internal and Customers Systems

(Network/UPS/Systems/Application Monitoring/Alerting)

. Microsoft Exchange 2010 / Microsoft SharePoint 2010 / Microsoft SQL

(several versions)

. Cloud Servers

. Microsoft Systems Center 2010

. Xen Server

. Cpanel

. LAMP

. WSP (Web Site Panel)

. Service and Support various Linux OS (Red Hat, Centos, Ubuntu)

Job History

July 2010 - Feb. 2012 KGW Media Group - NBC TV

Portland, OR

Technology Manager

Job duties include:

Responsible for managing and administration of the technology

infrastructure of all IT systems and broadcasting support systems and

servers. Responsibilities include overseeing day-to-day support of KGW

infrastructure at all levels including network infrastructure, servers,

telecommunications, application deployments, security compliance, disaster

recovery, and life cycle management. Establish and develop standardization

of the core systems for both IT and Broadcasting equipment.

. Management of outside contracts for IT related vendors and consultants

. Evaluate and improve the use of technology and the reliability of

company systems (Some very old systems still

used for specialized broadcasting systems)

. Looks for ways to reduce costs without sacrificing the quality of

service that the IT department provides

. Improve and document the processes (Work Flows) by which duties are

accomplished

. Coordinates and oversees day-to-day functionality of the Technology

Team members

. WAN Network Design and Implementation

. LAN Network Design and Implementation

. SAN Design and Implementation (iSCSI,LUN,Fiber)

. Server Virtualization (MS Hyper V)

Aug. 2008 - June 2010 MTI Hillsboro, OR

IT Network Manager

Job duties include:

Responsible for managing and administering the Global network landscape for

MTI. Responsibilities include overseeing day-to-day support of the

Enterprise at all levels including network infrastructure, servers,

telecommunications, application deployments, security compliance, disaster

recovery, and life cycle management. Establish and develop standardization

of the MTI/Andrews IT Infrastructure.

. Management of outside contracts for IT related vendors and consultants

. Evaluate and improve the use of technology and the reliability of

company systems

. Looks for ways to reduce costs without sacrificing the quality of

service that the IT department provides

. Improve and document the processes by which IT duties are accomplished

. Coordinates and oversees day-to-day functionality of the IT Support

Specialist team members

. WAN Network Design and Implementation

. LAN Network Design and Implementation

. SAN Design and Implementation (iSCSI,LUN,Fiber)

. Server Virtualization (MS Hyper V)

. VOIP Selection and Implementation

. Call Center Support

Feb. 2003 - June 2008 World Vision US

Federal Way, WA

Sr. Systems Administrator & Sr. Network Administrator 2003 -2005, 2005 -

2008

Job duties include:

Responsible for the design, specifications, installation, configuration,

and maintenance of all network equipment used by WVUS. This includes Cisco

routers, Extreme / Netgear switches, VPN gateways, Pix firewalls, FTP

servers, Radius servers, PGP services, Network Monitoring and Analysis,

Network Troubleshooting, Perl / Batch Scripting, Wireless Networking, IIS

Servers, Windows 2000/2003 Servers, etc.

Project Manager for many high level infrastructure projects such as IP

Infrastructure Design & Implementation, Network Monitoring and Analysis,

Enterprise FTP Server Design and Implementation.

Responsible for the design, specifications, installation, configuration,

and maintenance of all Windows server used by WVUS and remote branches.

Job duties include:

Window NT Domain Design (AD) DC Server Configuration

DNS Design and Implementation DHCP Design and Implementation

Enterprise Network Design / Server Virtualization

Branch Offices

WINS Design and Implementation File & Print Servers

Network & Server Monitoring Server Backup / Restore and DR

(Dell OpenManage/Cisco Resource

Manager) (CommVault Galaxy and Backup

Exec)

SAN Support Windows 2000/2003

Cisco Routers (Enterprise & Extreme Switches

Branch Offices) (Enterprise/Branch Offices)

Pix / ASA Firewalls PGP and Perl Scripting

1999 - 2003 Fred Hutchinson Cancer Research Center

Seattle, WA

Server Administrator III

Server Operations / Information Technologies

Project Lead Server Engineer - Seattle Cancer Care Alliance

Responsible for the design, specifications, installation, and configuration

of all servers in the SCCA and team member with the Physical Layer

Engineer, Network Engineer, and Desktop Engineer. The SCCA employs

approximately 500 people at this time.

Job duties include:

Window NT Domain Design DC Server Configuration

DNS Design and Implementation DHCP Design and Implementation

WINS Design and Implementation File & Print Servers

Outlook Web Access Services Network & Server Monitoring

(IIS) with 128 Bit SSL (Dell OpenManage/Cisco Resource

Manager)

Exchange Domain Design and Antivirus product selection for

Implementation both servers and workstations.

Server Backup / Restore S/W IT Project Management

(Veritas NetBackup)

Project Lead - Exchange Server Upgrade

Responsible for the specifications of new hardware platforms for the

"Centers" primary email servers. This included analyzing future growth and

expansion for the FHCRC Exchange Domain (2500 Users), and load distribution

of user data and public folders. Detailed work on MS Exchange 5.5,

Antivirus S/W, and SMTP.

Project Lead - Enterprise Backup/Restore Solution

Responsible for the research, product selections, purchasing, and

implementing a Centralized Backup/Restore solution for the "Centers"

production servers. This includes Windows 2000, Windows NT, Sun Solaris,

and Linux servers. This includes formalizing tape rotations, off - site

storage, scheduling jobs to optimize backup windows, and disaster recovery

planning.

Industry Training

Cisco Pix Firewalls Cisco Routers - Advanced

Cisco CIP/CPA MS Project

Microsoft - Active Directory Windows 2000 / 2003 / 2008/ 2012

Server

Network Packet Analysis Tripwire

Instructor - 3 Years - Computer Project Management - Neil

Service Engineering Whitten Seminars

Management Training Systems & Peripherals (Disk,

Tape, Optical, Printers, SAN,

etc)

TCP/IP Advanced Courses Microsoft (SMS / Exchange / SQL

Server )

AFIS Systems (Fingerprint Lotus Notes / Domino

Identification) Administrator

1 Hands-On Experience / Skills

Microsoft - Active Directory Cisco Routers - 2500 - 7000

Series

Microsoft Exchange Servers Cisco Wireless Controllers

(5.5/2003/2007)

Microsoft SMS Server HP Procurve Switches

Microsoft HyperV\ Server Nortel VPN Appliances

Clusters (Small/Enterprise)

Cisco Pix/ASA Firewalls (515, Epicenter Switch Management

525, etc)

Cisco Catalyst Switches Microsoft Performance Monitor

Cisco Wireless Ap Nortel Alteon Application Load

Balancing Switch

Extreme Switches (Alpine/Black Radware Network Load Balancing

Diamond, etc) Switch

Envision Network Appliance Microsoft Windows

2000/2003/2008/R2 Servers

Microsoft Network Performance Microsoft IIS 5 / IIS 6

Monitor

Network General Sniffers Microsoft SQL Server 2003/2005

Orion Network Performance Redhat Linux Servers

Monitor

Sun Solaris Servers MS 98/NT/2000/XP / Windows

2007/Clients

DNS, DHCP, WINS, Active SMTP, SNMP, LDAP, TCP/IP,

Directory, Radius, Ethernet, Token-Ring, Netware,

Server Clusters, SANS, VMWare Apple, IPX/SPX, NETBios

IpSwitch FTP Servers IpSwitch Imail / WhatsUp Gold

Microsoft Batch Scripts Microsoft Visual Basic

Microsoft Word, Excel, Access, Perl Scripting/Coding, PGP

Project, Powerpoint, and Visio Encryption/Decryption -

Automation

Project Management Prime Computer

Training/Advanced Training Systems/Peripherals

Education

Milledgeville, Il. H.S

Huntington College, In. Attended 1 Year, Major -

Communications, Minor - Music

Valparaiso Technical Institute, In. Attended 2 Years, Major -

Electronics

Computer Science Degree Equivalent

Continuous Technology Training on hardware/software/networking/project

management/ management training and learning

Contact this candidate