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Michael E. Crippen

**** ********** ****

Crystal River, Florida 34428

Phone: 321-***-****

E-mail: acdb1j@r.postjobfree.com

Experience 2000 To 2014 Advanced Home Repair & Maintenance

Crystal River, Fl. 06/2001 to 03/2002--- Palm Bay, Fl. 03/2002 to 02/2014

Owner/ operator/ State Certified General Contractor/Licensed Home Inspector

* Estimated & prepared contracts of repairs for clients both verbal &

written through Microsoft Office/Word.

* Schedule all projects & maintenance repairs.

* Perform various skills, from minor repairs to maintenance & complete

Remodel/ renovations both commercial & residential.

* Repair & knowledge of electrical, plumbing, roofing, concrete, tiling,

painting, HVAC, preventative maintenance plans & drywall work.

* Proficient in all types of construction, maintenance & management.

* Budgeting both A/R & A/P.

* Supervisory skills/ Hands on construction/ employees & subs.

* Managed procured & replenished all materials/ Inventory control

* Quality control.

* Updated clients of project(s) schedule in person or via e-mail.

* Sub contracted Maintenance projects from seven nation wide

commercial/ retail maintenance companies & health facilities.

1999 to 2000 Johnson’s KIA Dealership

Crystal River, Fl.

Body Shop Manager

* Compile computerized CCC Pathways estimates & service repair orders.

* Perform all financial transactions including supplements.

* Assist clients with vehicle repairs & scheduling.

* Assign & schedule repairs for technicians.

* Inspect repairs for quality assurance.

* Telecommunications with insurance companies as well as clients

regarding repairs via outlook/ e-mail.

* All business management including staffing & education.

* Managed replenishment & procurement of all needed auto body shop

supplies & materials.

* Interact with management staff, owner, & employees as well as other

departments in the dealership.

* Increased total auto body revenues by approximately 40% through

actively networking sales with Insurance companies, excellent

customer service, follow up & exceptional workmanship.

(M. Crippen, Resume Cont.) Page 2 of 4

1995 to 1999 Mad Dawg’s Hawgs

Crystal River, Fl.

Owner/ Manager

* Motorcycle & accessory sales.

* Set up & designed point of sale displays & merchandising.

* Planned & implemented advertising & marketing.

* Organized promotional events.

* Extensive public relations with public officials & numerous charitable

organizations.

* Instructed & assisted employees with on job training.

* Staffing, scheduling & supervision in all aspects.

* Ordered, designed, organized, maintained, entire parts department

inventory for numerous models & years of production motorcycles.

* Managed & reviewed inventory for popular & unpopular moving items.

* A/R, inventory control, A/P, budgeting, & payroll.

* Proficient in “Light Speed” dealership computer program system.

1991 to 1995 Honey Do- Handy Man

Big Pine Key, Fl.

Owner/ Operator

* Verbal & written estimates & contracts.

* Planning, organizing, scheduling & advising clients on remodeling

Projects & property/ building maintenance.

* Performed various construction skills, both interior & exterior.

* Minor repairs to complete remodel renovations.

* Subcontracted services to acute care hospital on renovations for Joint

Commission/ AHCA building code compliance & maintenance.

* Purchased all needed materials for clients remodeling projects.

1981 to 1991 M.D.’s Auto Clinic/Auto Body shop

Crystal River, Fl.

Owner/ Operator

* Performed all aspects of business, payroll, budgeting, scheduling,

staffing, customer service & quality control.

* A./R & A/P, inventory control.

* Estimate repairs & order all items needed to complete repairs.

* Assist clients with options on repairs, paint design, & colors.

* 24 Hour AAA wrecker service provider.

* Expanded business from 1000 sq. ft. facility into 15 acre salvage yard

with 25,000 sq. ft. auto body shop & 10 employees.

* Managed inventory of all needed auto body shop supplies & materials.

(M.Crippen, Resume Cont.) Page 3 of 4

1977 to 1981 Crystal River Police Dept.

Crystal River, Fl.

Police Officer/Corporal/Road Patrol

* Employed as radio dispatcher while attending police standards.

* Road patrolman, then later was promoted to Corporal.

* Responsible for other patrolmen & radio dispatchers during shift.

* Scheduling, implementing policies & procedures for the dept.

* Experience in numerous facets of situations & human behavior.

* Became Lieutenant of the local volunteer fire dept.

Skills/ Experience

* Knowledge in aspects of management & operations of various

companies.

* Excellent client/ customer service, public relations, marketing,

Advertising expertise.

* Self-motivated, goal orientated, career minded, efficient with a

constructive & positive attitude while striving for quality & excellence.

* Need little or no supervision

* Can complete multiple tasks in a timely fashion within budgets.

* Versed in Microsoft Office, Word, Outlook & some excel.

* Knowledgeable & experienced in multiple phases of construction/

maintenance, both commercial & residential.

* Experience in planning, implementing & completing major & minor

Construction & maintenance projects, including medical facilities,

retail locations & multi story buildings.

* Handling of Hazardous Materials & management of (MSDS) Materials

safety data sheets guidelines.

* Inventory control

* Able to succeed in timely scheduling of workers & subcontractors on all

projects.

* Background in supervision & delegation.

* Numerous housing re-habilitation projects with city municipalities,

government entities & healthcare providers.

* Read & follow blue prints.

* Good comprehension, memory & retention.

* Some heavy equipment experience, including fork lift.

* Previous volenteer Fireman with trainning in fire safety & equipment.

(M.Crippen, Resume Cont.) Page 4 of 4

Education

* Active Florida Certified General Contractors license.

* Active Home Inspector License.

* Fl. State General Contractor course.

* Fl. State Residential Contractor course.

* Certified in F.L.A.S.H. (Federal Alliance For Safe Homes)& blue print

for safety course.

* Liability issues for the construction Industry.

* Contract Administration/ Project Management.

* Principles & practices of commercial construction including multi story.

* Business planning, organization & financial management.

* Risk management.

* Labor & employment laws, regulation, & workers compensation laws.

* Construction contracts, liability & lien laws

* Project management.

* OSHA construction industry regulations.

* Building component safety.

* Energy efficient building construction.

* Hazmat training.

* F.D.L.E. (Law enforcement training & misc. corresponding classes).

* Misc. Fireman training & safety courses

* Auto body/ Insurance computer software CCC Pathways

* Light speed computer software

REFERENCES AVAIIABLE UPON REQUEST

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