Joe Skariah

**** ********** **., ************, ** 20866

240-***-****

acd9wi@r.postjobfree.com

Skills Summary

* ***** ** ********** ** building and managing diverse teams (5 -

21) both at manager level and director level delivering

functionalities within budget and schedule as well as more than

17 years of overall experience.

Expertise in both front end and back end automation using data

driven methodology.

Expertise in matrix identification, collection and analysis to

identify areas for process improvements and the implementation to

achieve established goals.

Strong leadership skills to drive and motivate multiple teams

with different agendas to work towards a common goal.

Expertise in process improvements at different levels of the

product life cycle(SDLC).

Expertise in managing to a budget and reduction of both CapEx and

OpEx.

Experience in working with regions and divisions in identifying

their needs and customize our solution towards meeting those

goals.

Experience in designing and managing labs that are located in

different geographical areas.

Extensive experience with document control, defect management,

software process improvement, software metrics and project

management.

Expertise in both Waterfall and Agile/Scrum methodologies for

software development.

Proficiency

Microsoft Office Suite

Experience

ARINC, Annapolis, MD

Director of Quality Assurance - July 2013 - Current

Responsible for managing the requirements, CM and

testing teams along with quality for the organization.

Analyzed the entire SDLC from requirements, design,

development, test and deployment, identified and

collected metrics to create baseline and created goals

for the organization and made recommendations and

implemented those.

Time Warner Cable, Herndon,VA

Quality Assurance Manager - Dec 08 - Jun 2013

Reduced the schedule 20% year over year without

compromising quality by utilizing risk-based testing

to meet time-to-market.

Reduced service impacting defects found in production

year over year by 20% over the past 2 years on

provisioning/systems products.

Improved the quality of provisioning and Systems

products delivered to our customers by reducing the

defects found in test by 50%, by implementing process

changes and pushing the process changes upstream.

Worked directly with customers, identified the issues

and challenges facing them, implemented processes and

techniques to improve the customer satisfaction of

products delivered by the team.

Identified and implemented processes and captured

metrics to make sure that we are constantly striving

for 10 - 20% improvements and efficiencies year over

year so that we are focused on continuous process

improvement.

Reduced contracting budgets 20% year over year for the

past 3 years.

Implemented mechanisms and infrastructure to more than

double the productivity of individual contributors

utilizing data driven automation.

Implemented process improvements such as moving

outages and maintenances to off-hours, post-project

reviews and processes for maintaining a standardized

test environment, monitoring system and management of

certs.

Idea Integration, Fairfax,VA

Quality Assurance Manager - Jul 08 - Sep 08

Assessed and documented the current system development

process, which involves multiple vendors, recommended

a right-sized process to plug-in holes to improve the

predictability of budget and schedule. The

recommendations included recommendations for process,

people and technology.

Q Industries Inc., Washington, DC

Director of Quality Control - Oct 07 - Jun 08

Responsible for managing the QA team, production support team and

the documentation team to improve overall customer experience.

Improved customer satisfaction using SDLC in a controlled process

oriented environment using SDLC to reduce issues found by

customers thereby improving the schedule and budget

predictability.

Implemented methodologies to convert the business model from a

low margin effort based estimate to a high margin flat rate

estimate using matured process on projects.

Exceeded customer expectations in delivery, within budget and

schedule, of multiple web applications, (CMS, CRM and ecommerce)

through the entire life cycle process including UAT.

Tellabs Operations Inc., Chicago, IL

Development Manager, Engineering Manager - QA Mar 03 - Oct 07

Responsible for managing the Software Integration Test Team,

Automation/Tools team and Tier 3 customer service team.

Improved profitability by 30% by efficient quality control from

front end to the backend in a controlled process oriented

environment.

Attained 20% efficiency in validation cost by partial outsourcing

to a team in Shanghai,China.

Achieved 60% reduction in software and firmware upgrade issues at

various customer sites by implementing methodologies to recreate

the customer environment in a lab and iron out issues.

Built, mentored and trained a team of 6 automation engineers to

eventually have a manager delivering automated test cases

utilizing the resources in a 24X7 environment.

Worked very closely with development, to identify areas for

process improvements to assure successful delivery of projects on

time and within budget.

Increased customer satisfaction by 50% utilizing a software

development life-cycle process and lead a team to implement it.

Process improvements include, requirements review, code review,

building and supporting automated extensive unit testing, and

software integration testing environments.

Identified and implemented processes to accurately predict

delivery dates of feature packages using software metrics and a

controlled process oriented environment.

Achieved CMMI Level 2 for software development process by

identifying four key areas of improvement using continuous

methodology.

Created a tools team that could automate the routine jobs from a

testing perspective that improved productivity of the entire team

and also reduced learning curve for new team members.

MTS 1, MTS 2, SMTS, Staff Engineer Jun 97 - Mar 03

Effectively improved productivity of the entire team by mentoring

several undergraduate summer interns and new employees to make

them as productive as possible by providing the tools thereby

reducing the learning curve.

Designed test plans, test cases, executed manual and automated

test cases through different cycles of feature packages on

multiple product lines. Responsibilities included overseeing the

entire testing effort, requirements tracking, estimation of

completion dates, assessing the quality and reporting to

management.

Improved the time to market by reducing the integration effort

necessary by designing and developing a simulation environment

functioning as integration and unit testing tools to find

software bugs in a less costly and efficient manner.

Significantly improved test case development time by designing

and developing test cases using TestMaster where test cases are

modeled and which take care of generating test cases with all

permutations and combinations.

Enhanced productivity and reduced learning curve of new employees

by designing and developing tools methodologies, procedures and

work instructions to reduce mentoring time and improve the

productivity of the entire team.

Improved performance of testing team by designing and developing

an automated test case generation tool which designs test cases

in Objectime as Message Sequence Charts (MSC).

Education

MBA, Depaul University, Chicago Not

completed

M.S., Computer Science /Software Engineering 1995 -

Illinois Institute of Technology, Chicago 1997

B.S., Computer Engineering 1988 -

University of Kerala, India 1992

Contact this candidate