DAVID M. CREWS

*** ********'s Circle

St Mary's, GA 31558

912-***-****

772-***-****

E-mail: acd9uo@r.postjobfree.com

Innovative Telecommunications Engineer with extensive experience in Class

4/5 voice and data applications. Proven track record in taking projects

from concept to implementation. Unique background combines expertise in IT

with manufacturing, product development, and customer service. Customer

responsive representative who enjoyed continued success working

professionals of other companies. Intelligent professional that learns new

products and technologies and can provide efficient support quickly.

EDUCATION

BS, Telecommunications. Magna Cum Laude,

Barry University, Miami Shores, FL

PROFESSIONAL TRAINING

ISO 9000/9002 Internal Security Customer Awareness

Associate

Billing Media Converter SAP S/D PCM 91A Transmission

Systems

Multiple Quality Classes Fiber Optics Product-related Technical

Classes

COMPUTER AND TECHNICAL SKILLS

WinXP Win 7 Windows Vista

Win Server Admin Network Design SAP R/3 SD & MM

MS Project MS Office MS Outlook

MS Front Page Computer Hardware Repair Visio

Macromedia Dreamweaver Virus and Malware Digital Electronics

Removal Technician

PROFESSIONAL EXPERIENCE

SELF EMPLOYED, Englewood Beach, FL

2002-2004

Builder/Developer

Partner in the acquisition of land and building large single-family (spec)

homes on same. Also purchased existing structures and performed extensive

remodeling. On-site, working, foreman during all phases of construction

including hiring of skill trades and labor, permitting, inspections,

purchasing, budgeting, planning and the actual building.

Performed the tasks of electrician, drywall hanger/finisher, framing and

finish carpenter, painter, and some plumbing.

SIEMENS ICN, Lake Mary, FL 1978-

2002

Senior Engineer

Lead engineer and highest-ranking representative on-site for First Office

Applications of digital switching equipment for South Central Bell,

resulting in contracts worth over $50M by BellSouth.

Lead engineer of new product support in the lab and then in the field.

Selected as Development group representative in compliance with BELLCORE

and ANSI standards compliance and received approval of Siemens products for

First Office Application.

Lead engineer in the integration and validation of new hardware and

software designs.

Developed test plans and executed the tests.

Honored with "Engineering Excellence" awards on three occasions.

Project Manager - SAP implementation Core Team member. Represented Sales,

Sales Support, and Development Business Units in all facets of SAP,

including requirements gathering. Lead a team of Programmers in the

successful development of interfaces between legacy tools and SAP S/D.

Chairman of MM. Performed S/D Configuration within SAP.

Team leader, Sales Support tools development

Customer Service Engineer I

Provided software, hardware, and database technical assistance both in-

house and on-site for Digital Switching Products on a 24x7 basis.

Support introduction, integration, and field trial of M34E Lightwave system

(Plessey LTD).

Support introduction, integration, and field trial of Cook Electric Billing

Media Converter.

Group expert on transmission equipment. Qualified spans for use by digital

remote systems.

First company engineer on a customer's site to assist in recovery of

service and billing due to acts of nature and other catastrophic outages.

Learn all new products used by customer base and teach others their

applications, operations, and repair.

Systems Test Technician

Troubleshoot Digital Central Office hardware to the component level.

Perform Final Systems testing before shipment to the customer

Lead technician over a group of 20 technicians

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