B rittany A F igueroa
acd9qr@r.postjobfree.com
*** ** ***** ** * r ive Apt D Bloomington I L 61701
PROFESSIONAL PROF I L E
I consider myself to be a performance driven individual, who is professionally motivated to strive
for greatness in the work place. Always ready to experience diverse settings including, but not
l imi ted to customer service and administrative tasks. Manages strong working relationships
w ithin the company. Ability to concentrate on the task(s) at hand under pressure or high
volume working environments. Able to complete tasks while working cooperatively with others
and/or a changing environment. Anticipates issues and perform at high levels of resourcefulness
to create solutions.
H ighl ights:
• Skilled and competent in standard office functions, protocols and procedures.
• Impeccable attention to detail with focus on thoroughness and accuracy.
• Adept at multi-tasking with strong problem solving abilities.
• Strong wri t ten, verbal and interpersonal communication skills.
• Well-developed abili ty to achieve and exceed goals
• Ability to meet deadlines while handling multiple priori ties.
Professional Q ua l if ications:
Phlebotomy I, I I Medical Records manag. Computerized Billing
Trained by Med Lab and E lectrocardiography (EKG) Investment in Success
t he American Red Cross Medical Asepsis O ffice Accounting
Hematology Clinical Procedures Human I n to to Information
CPR and AED B iological systems M anagement In terpersonal
I n t ro to Medical Assisting Urinalysis P rofessional
I n tro to Med Terminology In to to Medical Manager Communication
Medical Term I, I I and I I I Software's English Comp.
Human Pharmacology Keyboarding and Doc EHR
Medical Law & Ethics Health & Medical Careers Anatomy & Physiology
Medical Administrative Health Care Coding
P rocedures
Applicable Skil ls:
• •
Type 40-50 wpm Excellent Computer skills
• •
Medical Accessioning Online in company network programs
• •
Laboratory specimen processing Very Hands- On
• •
Use of Laboratory equipments People and Patient/Family Service
• Critical Thinking & Problem Solving s kills
• •
Vitals/ Charting Phone; File and Fax
• •
Billing Appointment setting
• Patient Registration and Processing
• Insurance Coverage Verification
ED UCAT IO N A ND T RA I N I NG
• 2006- Transfer- L ewis and Clark Community College Godfrey, I L
o Business Major GPA 4.0
• 2007-2008 – Sanford-Brown College Collinsville, I L
o Medical Assisting GPA 4.0
• 2010- 2011 April- U ltimate Medical Academy, Tampa, F L (On-line)
o Medical Administrative Assistant Diploma - GPA 4.00
o Associate of Science in Medical Sciences
• 2011- 2012- H H and Phlebotomy Training from t he American Red Cross
• 2012-2013 - Use of Phlebotomy skills and additional t raining th rough M ed Lab I nc.
A CADE M I C A C H I E VE M E N TS
• Star award “Outstanding Professional Conduct and Team Building” March 2013
• Dean’s Positive Atti tude Award for Perfect Attendance, April 4, 2007
• Pacific Institute “Though Patterns for a Successful Career” May 24, 2007
LI FE EXPER IENCES
September 2012 - October 2013
Med Lab
P hlebotomist I then I I
Peoria I L/Bloomington I L/ Moline I L and occasionally Springfield I L
Blood collection via Venipuncture. Stat and Morning Routine draws and delivered to both local
hospitals and Med Lab Laboratories and/or curriers. Use of work phone via Coma-t racker used to
complete orders. Geriat rics’ and hard/ Combative sticks. Range of 23g-16g needles. Organized
paperwork, computer and faxing abilities. Consistent records keeping. Able to work in groups or
i ndependent of supervision.
• My failure rate is less than 2%, failure rate usually due to dehydration and/or
extreme condition of patient.
R eason for Leaving: Company in region filed bankruptcy.
June 2012 - September 2012
D r’s Choice Phlebotomy for Lab P ro - Contracted
Phlebotomist
Bloomington I L
Draw and collect patient specimens through phlebotomy. Label pack and drop off specimens at
appointed hospitals. Fax results to lab, Dr’s office, etc. Costumer service skills a daily
requirement. Quick response to stat calls and punctual to everyday routine. Abili ty to handle
needles from 21g butterfly’s to 16g needles to collect specimens via venipuncture.
R eason for Leaving: was not making enough money to support the having the job i tself.
December 2011 - June 2012
The American Red Cross
Collection Tech I I, Bio-Medical Collections
Peoria I L
T r a ined and proficient in: Obtain health histories; full vitals and hemoglobin testing.
Collection of whole blood using 16G needle via venipuncture/phlebotomy. Very functional in
complex computer software and handheld devices. Drive setup and takedown, processing of whole
b lood units and shipping. Consistent competency tests and sign offs completed. Always early to
d rives, never late.
R eason for Leaving: Wanted to expand professional horizon.
PROFESSIONAL REFERENCES:
Medlab Mau reen Sackman Phlebotomy Supervisor 618-***-****
Medlab Lead Supervisor and my Superior; St. Louis Mo, Springfield and Peoria I L
ASI I nc. via Syngenta Seeds Co. J onathan Clar k ASI Supervisor 309-***-****
ASI Supervisor in charge of new staff t raining and ASI staff compliance Wapella I L
ASI I nc. via Syngenta Seeds Co Ma rla Plunk Co-worker/Di rector 309-***-****