John Amondi

***** *** **, *** ****, San Antonio, Tx 773-***-**** acd9l8@r.postjobfree.com

PROFESSIONAL SUMMARY

In-depth knowledge of WAN/LAN technologies, protocols, design and configuration

Sound understanding of Hardware configuration, installation and maintenance

KEY SKILLS

Operating systems: Windows XP/Vista/7/8, Red Hat Enterprise Linux 6.5

Hardware: Wireless Access points, hard drives, Printers

Software: AutoCAD, Microsoft Office Suite, VMware, GNS, Packet Tracer

PROFESSIONAL DEVELOPMENT/AFFILIATIONS

RedRHCSA(Pending – 05/31/14)

IT Infrastructure Library(ITILv3) ID – 971896 (11/2013 - Present)

Cisco Certified Network Professional (CCNP), Routing and Switching (10/2011 – Present)

Cisco Certified Network Associate (CCNA), ID - CSCO11624926 (Renewed – 10/2011)

EDUCATION

04/14/2014 - Present

Open Cloud Academy, San Antonio, Tx

Basic introduction to Linux, Apache and MySQL

12/11/2012 – 03/2012

Harry Truman College, Chicago

*Degree not completed

09/21/2006 – 07/21/2011

Covenant University, Nigeria

Electrical and Information Engineering (Magna cum laude)

PROFESSIONAL EXPERIENCE

10/11/2012 – 04/20/2014

Field Technician

Time Warner Cable, San Antonio, Texas

Conducted periodic maintenance for the sustenance of the network reliability and availability

Ensured that my client’s home phones are properly provisioned and ported

Resolved any queries or trouble ticket as related to the operation of the installed system

Educated the internal and external customers on the efficient use of the installed equipment

10/2011 – 07/2012

System Engineer (Part time)

Deeperlife Church Headquarter, Chicago, USA

Deeperlife Church is a religious organization with many Computers

Analyzed and resolved technical issues, ranging from major system crash to forgotten password

Received requests and support calls from internal customers and act on them in a timely manner

02/2012 – 04/2012

Quality Control Technician

Federal Mogul Corporation, Skokie, USA

Federal-Mogul Corporation designs, manufactures and distributes global automotive product

Performed linear and functionality testing on hardware and software components

Corresponded production deadlines and schedule of work activities to employees

Ensured all work activities complied with the quality standards

Handled customer feedback and complaints and reported issues to the managers

Assisted in training of new employees with the quality programs and policies

10/2011 – 10/2011

Support Engineer(Contract)

ELM ASSOCIATE, INC, Skokie, USA

Performed various forms of hardware and software upgrades/downgrades I handled the tasks of maintaining PC

hardware, repairing and disposing unusable parts

Monitored Clients’ logs files for mail routing, connectivity and replication issues for 107 users

Performed data management and analysis

Ensured data integrity of databases as well as interface on various platforms and other protocols

03/2010 – 09/2010

System Administrator(Intern)

Tridomainhost, Lagos, Nigeria

Attended to billing and support issues with regards to client’s hosting products(Domain, Email and Webbuilder)

Proactively determined project requirements by breaking them down into tasks or sub tasks and identifying types

of equipment, materials, and personnel needed to meet objectives

Handled the tasks of maintaining PC hardware, repairing and disposing unusable parts

*Green Card Holder*

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