Veryl C. Jones

**** ******* ****** *******, ******* 30319

acd9dj@r.postjobfree.com

407-***-****

Human Resource Administrator

Client Relations Management Training and coaching Quality-Driven Communication

Cost Containment &Control Detail-Oriented Proposals, Quotes, & Invoicing

Accounts Payable/Receivable Creative Problem-Solver Organizer

Professional Experience-Overview

Dynamic and performance driven administrative professional with strong organizational, customer

service, and communication skills. Multi-disciplinary with emphasis in records management, payroll

processing, accounts payable and receivable.

High impact communicator effectively presenting and conveying information through written

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and verbal contact with customers, team members, and top-tier executives.

Distinguished performance maintaining timely and accurate financial reporting; including

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accounts payable and receivable.

Maintained daily direct and indirect client relations operations including acting as lead contact

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when customers call in, providing company information and forwarding appropriately based on

needs.

Conducted customer satisfaction through immediate resolution of conflicts for increased client

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retention and loyalty.

Provided effective high level administrative support and managed organizational policies and

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procedures.

Drove customer loyalty initiatives and productivity gains through efficient and effective

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customer relationship management.

Professional Development

Bachelor of Science in Organizational management, Palm Beach Atlantic University -in progress

Bachelor of Science in Sociology, Georgia Southern University

Bachelor of Arts in Psychology, Indiana University

Work Experience

2009-present

Operations manager- Standard Ministries, Jones papers publications, Orlando, FL

Collaborated with clients to develop specific orders ranging from business cards to flyers and

marketing materials.

Conducted extensive recruiting as a sole recruiter accountable for attaining and supplying

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clients.

Utilized networking contacts to locate clients

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Rewrote several operations Manuals for churchers and non-profit organizations, including

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revising outdated polices to ensure compliance and adding new policies to imporve morale.

Motivational speaker

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January 7, 2013-August 11, 2013

Assistant General manager at LA Fitness, Ocoee, Florida

• Sales counselor

• Hiring and firing responsibilities

• Financial reporting

• Staff Development/coordinator

• Customer quality management

Computer Skills

Microsoft Excelm PowerPoint, Word, Outlook, Blackboard.

Interests

Reading, working out, playing the piano and bass guitar, traveling and public speaking.

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