Michael Burckley

***** ***** **. #***

Garden Grove, CA 92840

acd98f@r.postjobfree.com

1-714-***-****

Work Experience

Automobile Club of Southern California (AAA) – Costa Mesa, CA

August 1997- September 2013

-Assist training new employees in -Assist callers with changes, problems,

claims reporting. updates, and payments on auto insurance

-Assist callers with taking reports policies and membership

and assist problems for claims on

auto and homeowner policies.

Education

California State University, Northridge, CA -3.18 GPA

-1 year

Royal High School – Simi Valley, CA

Moorpark Community College - Moorpark, CA

-A.A. Degree June 1974

Qualifications

-Serve as liaison between customers and -Skilled in use of computers and

service and repair departments. computerized systems including Window,

-Depended upon for detailed and accurate Microsoft Word and Excel.

processing of information and skilled in

troubleshooting customer problems.

-Motivated/Work well without supervision

or as an involved team member.

Clubs

North Hills Jaycees, North Hills CA

1981-87

Leadership

FFA Orange High School Parent Booster North Hills Jaycees Community

Club Vice President 2010-12 Development Vice President 1983-84

Awards

-AAA STAR Awards 2007 Launch of OnBoard Training, 2000 Y2K Testing, 1998 Excellence in

IRP Referrals.

-AAA W.O.W. Awards numerous from management, supervisors, and peers.

Michael Burckley

12661 Lewis St. #119

Garden Grove, CA 92840

acd98f@r.postjobfree.com

1-714-***-****

-Comcast Cablevision – Champion of Quality 12/1990, 3/1991, 5/1991, Letter of Commendation

12/1989, Employee of the Month 8/1989

-California Jaycees numerous awards 2/1981 – 2/1987 including 1983-84 State’s Outstanding

Community Development Program.

-Moorpark College Meritorious Service Award 1973

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