Edvin Zukanovic

*** ****** ******, *******, ** M*R 1V2

Phone Number- 289-***-****

Email: acd977@r.postjobfree.com

Summary of Skills

Excellent communication and time management

Flexible and able to learn quickly

Relevant customer service experience

Able to work as part of a team or individually

Computer experience

Bilingual (Serbo-Croatian/English)

Flexible schedule

Solve problems quickly and efficiently

Education

Class of 2013 Western University, London, Ontario

Bachelor of Arts in Criminology

Interested in Business and Sociology based courses

Took courses from various subjects

Participated in many extra-curricular activities

June 2009 Governor Simcoe Secondary School, St. Catharines, Ontario

University level courses

Participated in many extra-curricular activities

Took courses from various subjects

Relevant Experience

February 2014-Present Cantec Security Services, St. Catharines, Ontario

Access control

Foot patrol

Customer service oriented

CCTV experience

Recording daily logs

February 2008-Present M.I. Construction, St. Catharines, Ontario

Personal Assistant

Drywall and Steel work

Helped with paperwork including billing and invoicing

Working in all facets of construction including residential and

commercial

Worked directly with contractors and customers

Prepared incoming and outgoing documents, including job bids and

billing

March 2013-August 2013 Diamond Car Care, London, Ontario

Mobile car cleaning

Cleaned customers cars

Collected money and issued receipts

Called customers to confirm appointments

April 2012-September 2012 Robertson Rentals, St. Catharines, Ontario

Answered phone inquiries and directed the call

Delivered rental machines

Explained how to use machines

Called customers to confirm deliveries

Collected money and issued receipts

Checked out customers and resolved any issues

Greeted customers

June 2008-August 2011 V.I.E.W. Systems, Welland, Ontario

Assisted senior workers

Assisted in construction of condos from beginning to end

General labour

June 2008-August 2009 Beacon Harbourside Inn, Jordan, Ontario

Banquet Server

Served food and drinks in a timely manner

Served multiple tables at once

Made sure customers were satisfied with service

April 2002- September 2007 S.E.M. Construction, Fonthill, Ontario

General Labour

Cleaned work areas

Assisted senior workers

Volunteer Service

October 2013-Present Governor Simcoe Secondary School, St. Catharines, Ontario

Helping Coach senior boys basketball team

Attending practices and games

Prepared practice schedules

Provided post-secondary guidance to student athletes

February 2008-April 2008 Parnell Public School, St. Catharines, Ontario

Volunteered to coach a junior boys basketball team

Attended practice and games

Created plays and taught them to children

Certifications

Standard First Aid and CPR:

Issued on September 20, 2013

Level C

Instructor ID: 40148780

Security Guard License:

Issued on November 5, 2013

License Number: 11067249

Class: Individual Security Guard

Smart Serve Certification:

Certification number: e08061600057

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