Post Job Free

Resume

Sign in

Customer Service Medical Assistant

Location:
Norfolk, VA
Salary:
+14.62
Posted:
May 24, 2014

Contact this candidate

Resume:

Gleny Carmona

347-***-****

acd92w@r.postjobfree.com

Objective: Registered Medical Assistant/ ER Lab Tech with significant customer service and Strong Phlebotomy experience. I

have the ability to work well within a team setting; as well as a self-starter who is motivated by the opportunity to help others.

Highlights of Qualification:

• Completed RMA Clinical Certification Program

• Current CPR/AED Blood Bourne Pathogens Certification

• Excellent communication skills and ability to work well under pressure

• Follows directions and works well within a team or minimal to no supervision.

• Three years of Phlebotomy experience. Two years as Lead Phlebotomist in a lab setting for Ryan White Grant.

• Electronic Medical Record (EMR)

• Bilingual - Fluent written and spoken Spanish.

Clinical & Administrative Skills:

• Took and documented all vital signs as well as glucose monitoring. Administered oxygen and medications as directed

by PCP. Performed ear lavage as well as hematology.

• Administrated injections, sutures, and wound care- wound dressing (wet and dry).

• Performed EKG’s, Ob-Gyn procedures; assisting in collection of vaginal, oral, rectal swabs for processing.

• Scheduled appointments and followed up on abnormal labs.

• Billed and coded for insurance, also conducted prior authorization procedures.

• Proficient with Microsoft suites, Nice Label and Centricity.

• Significant Understanding of OSHA/HIPPA Regulations/Joint commission requirements and standards.

Relevant Work Experience:

Sentara Williamsburg Regional Medical Center Williamsburg VA 09/10/2013- Present

Hospitals day Shift Phlebotomist

• Performs all Lab Draws for FMC( family maternity center), MED-SURG and ACUTE REHAB Departments

and as needed throughout the Hospital including ICU and ED for difficult sticks.

Park West Health System Men & Family Health Center-Baltimore MD 04/2011-03/2013

Lead Registered Medical Assistant/ Lead Phlebotomist/ Spanish interpreter

• Completed all patient lab orders via EMR link.

• Drew, updated and maintained lab panels for existing and newly diagnosed H.I.V patients for (Hidden garden

Program) under the Ryan White Grant.

• Performed registered M.A. front office and clinical duties.

• Interpreted for patients with a language barrier who needed assistance.

• Closely monitored labs & specimens for Suboxone and Substance abuse patients.

Baltimore Medical Systems at St. Agnes Hospital - Baltimore MD 05/2009-03/2011

ER Floor Tech/ Community Health Worker (Bank of America/Heinz Grant)

• Executed urgent care triage Interpreter (Spanish); ER Phlebotomist amongst ER Lead Pediatrics Phlebotomist.

• Transported expired and non-expired patients to their required destinations.

• Helped the ER with recidivism of patient with non-emergency problems.

• Assisted patients without a PCP (Primary Care Physician) find a convenient location.

• Scheduled uninsured patients with a Health Benefit Advisor (HBA); where they can get help with obtaining

Primary Adult Care (PAC) Health Insurance, Medicaid or Sliding scale.

• Scheduled follow up appointments for insured patients for their ER visit.

Education:

Hampton Adult Education Center, Hampton VA

G.E.D Diploma 6/2006 GED123.org/ TVC: MF9PX7HGR

TESST College of Technology, Baltimore, MD 1/2009-10/2009

Registered Medical Assistant (License# 263846 American Medical Technologist Member)



Contact this candidate