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Customer Service Medical Assistant

Location:
Norfolk, VA
Posted:
May 22, 2014

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Resume:

Tina Battad *

Tina M. Battad

*** ******* *****

Unit #202

Newport News, VA. 23608

757-***-****

acd8yu@r.postjobfree.com

OBJECTIVE: To obtain employment as an entry level Licensed Practical Nurse utilizing my

skill set and maintaining a high degree of work ethic and professionalism.

LICENSURE: LPN License # 002085969 Expiration date: 06/30/2014

EDUCATION:

2009 - 2011

ECPI University, School of Health Science, Medical Careers Institute

Practical Nursing Diploma

August 2003

Bryman College

Medical Assisting Diploma

1998

Olympic Community College

General Education Diploma

CLINICAL EXPERIENCE:

Aug. 2011 – Oct. 2011 Mary Immaculate Hospital Newport news, VA

June 2011 – July 2011 Riverside Rehabilitation Institute Newport News, VA

May 2011 – June 2011 Newport News Nursing & Rehab Newport News, VA

June 2010 – Aug. 2010 Riverside Regional Hospital Newport News, VA

April 2010 – May 2010 Coliseum Park Nursing Home Hampton, VA

Jan. 2010 – Feb. 2010 Bayside Convalescent Poquoson, VA

October 2009 Woodside High School Newport News, VA

October 2009 Bayside Convalescent Poquoson, VA

November 2009 Gardens @ Warwick Forrest Newport News, VA

November 2009 Coliseum Park Nursing Home Hampton, VA

Dec. 2009 - Jan. 2010 Eastern State Hospital Williamsburg, VA

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PROFESSIONAL EXPERIENCE:

March 2014 – Present

Joe’s Crab Shack Hampton, VA

Bartender

Duties include: opening and closing duties such as preparing tea and coffee, setting up all tables

to be ready for guests to be seated, take orders for drinks and food. Prepare orders as taken,

deliver food and drinks to guests, provide assistance to co-workers, and provide customer service

to all guests.

December 2013 – March 2014

Health Partners Home Care Hampton, VA

Licensed Practical Nurse

Duties included: Providing Home Health care to patients throughout the peninsula. Wound Care,

to include but limited to cleaning the wound, changing soiled dressings, charting characteristics

of wound. Catheter Care, to include but not limited to flushing of catheter, checking patency,

completely changing foley catheter unit as a whole, charting all characteristics of catheter as well

as drainage bag; PT/INRs, Vital Signs and Assessments.

April 2013 – October 2013

Atlantic Home Care Services Virginia Beach, VA

Licensed Practical Nurse

Duties include: Providing private duty care to pediatric patient with Cerebral Palsy, Seizure

disorder, and developmental delays. Incontinence care, G-Tube feedings, as well as pureed oral

feeds of no more than 14ounces. Administer medications via G-tube as prescribed and/or

necessary. Assist with ambulation with use of gait walker and/or wheelchair. Accompany patient

to and from school, as well as performing duties inside the home. Accompany patient to medical

appointments per mother discretion and approval of the agency.

March 2013 – April 2013

Nurse Finders Newport News, VA

Licensed Practical Nurse

Duties included: Providing Home Health care to patients throughout the peninsula. Wound Care,

to include but limited to cleaning the wound, changing soiled dressings, charting characteristics

of wound. Catheter Care, to include but nit limited to flushing of catheter, checking patency,

completely changing foley catheter unit as a whole, charting all characteristics of catheter as well

as drainage bag; PT/INRs, Vital Signs and Assessments.

September 2012 – March 2013

Dominion Village @ Poquoson Poquoson, VA

Licensed Practical Nurse / Charge Nurse

Duties included: Performing ADLs for patients such as bathing, dressing, changing of briefs,

oral care, administering daily medications as well as narcotics. Charting on patients per protocol.

Placing medication orders for medication carts as needed. Wound Care, Supervision of CNAs

and DCS.

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April 2012 – August 2012

TPMG Grafton Family Medicine Yorktown, VA

Licensed Practical Nurse

Duties include: checking in patients for their scheduled appointments by obtaining vital signs,

review medication, family and social histories; phlebotomy, injections/immunizations, return

patient messages via email as well as telephone messages, prepare charts for lab work, assist

physician with exams such as PAP/Pelvic, I&Ds.

February 2012 – April 2012

ENVOY of Williamsburg

Licensed Practical Nurse Williamsburg, VA

Duties included: Performing complete ADLs for patients such as bathing, dressing, changing of

briefs, oral care, administering daily medications as well as narcotics. Starting and discontinue

intravenous fluids/ medications. Hospice care, Ventilation and suction of G-tube and/or

tracheotomy care. ROM exercises every two hours when changing positions of client. Charting

on all patients (range between 20-30) per shift. Placing medication orders for med carts as

needed. Supervision of CNAs.

February 2012 – March 2012

Care Advantage Newport News, VA

Licensed Practical Nurse

Duties included: Performing complete ADLs for client with G-tube such as bathing, dressing,

changing of briefs, oral care, administering daily medications via G-tube. Ventilation and suction

treatments, as well as respiratory treatments using the nebulizer, oxygen machine, and Vest as

needed. ROM exercises every two hours when changing positions of client.

June 2011 – February 2012

Ruby Tuesdays Yorktown, VA

Server

Duties included: opening and closing duties such as preparing tea and coffee, setting up all tables

to be ready for guests to be seated, take orders for drinks and food. Prepare orders as taken,

deliver food and drinks to guests, provide assistance to co-workers, and provide customer service

to all guests.

May 2010 – June 2011

Hampton Roads Cardiology Hampton, VA

Medical Assistant

Duties included: checking in patients for their scheduled appointments by obtaining vital signs,

review medication history, performing EKG’s, calling in prescriptions to various pharmacies,

charting, filing, returning patient messages via email as well as telephone, preparing charts for

next business day, assisting both physician and nurse practitioner with various tasks.

February 2009 – May 2010

Red Star Tavern

Server / Cocktail / Hostess

Duties included: opening and closing duties such as preparing tea and coffee, setting up all tables

to be ready for guests to be seated, take orders for drinks and food. Prepare orders as taken,

deliver food and drinks to guests, provide assistance to co-workers, and provide customer service

to all guests.

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January 2009 - March 2009

December 2006 – April 2007

CTR Corporation Newport News, VA

Certified Medical Assistant

Duties included: obtaining and developing several radiological screenings, assist physician with

diabetic foot care, assist with various podiatric procedures such as ingrown toenail removals,

cortisone injections, wound care, and ultrasounds. Measure patients for diabetic shoes and

orthotic inserts. Contact different insurance companies for authorizations of durable medical

equipment and dispense the medical equipment to the patients while informing them of the

proper procedures for use and care of the items. Performing clerical duties such as checking in

patients for their scheduled appointments, obtaining co-payments from patients, scheduling

patients for return and new appointments, calling in prescriptions to various pharmacies,

obtaining referrals for patients to be seen in office, filing charts. As well as clinical duties such as

obtaining vital signs, testing patient's blood glucose levels, testing patients A1-C levels,

processing urine specimens, charting, EKG's, assisting physician when needed.

August 2007 – December 2008

Joe’s Crab Shack Hampton, VA

Bartender, Flex Supervisor

Duties included: opening and closing duties such as preparing tea and coffee, setting up all tables

to be ready for guests to be seated, take orders for drinks and food. Prepare orders as taken,

deliver food and drinks to guests, provide assistance to co-workers, and provide customer service

to all guests. Prepare schedule for Bar staff. Manage up to 15 people at one time.

March 2004 - April 2006

Naval Hospital Bremerton (Family Medicine Clinic) Bremerton, WA

Certified Medical Assistant

Duties included: assisting physicians with medical procedures such as vasectomy, colposcopy,

biopsy, suture removal, venipuncture’s, IV insertion, PAP smears, cervical exams, obtain vital

signs, annual exams for pediatric, adolescent and adult patients, record keeping, charting, data

entry, ordering labs and radiology tests, trained new Medical Assistants, supervised externs.

November 2003 - March 2004

Dr. Paul Aufderheide (Podiatry Clinic) Silverdale, WA

Medical Personnel - Medical Assistant

Duties included: obtaining and developing several radiological screenings, assisting physician

with diabetic foot care, assisting with various podiatric procedures such as ingrown toenail

removals, injections, wound care. Measuring patients for diabetic shoes and orthotic inserts.

References:

Will provide upon request.

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