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Customer Service Sales

Location:
Palatine, IL
Posted:
May 22, 2014

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Resume:

Steven P. Gagliardo

**** *. *** **.

Palatine, IL, 60067

acd8xn@r.postjobfree.com

I am a highly motivated professional with dedicated focus towards sales, relationship building, client success and

customer service. My career accomplishments have been achieved through educational development, independent

business ownership and personal commitment to client successes. As I move forward in my career, I look to join your

team and contribute to increasing sales.

My professional history reveals a proven record of contributions towards providing customer service, client results,

satisfaction and positive reinforcement of my efforts. Most recently, as the business owner for Fitness Together in

Palatine Illinois, I have been responsible for managing all funct ions of the daily business operations, including

personalized instruction to a diverse clientele from adults to students in school team sports.

Implementing a streamlined plan of action, utilizing resources that optimize quality outcomes and exceeding

professional goals has been the foundation of my continued success. The knowledge and experience that I possess can

be attributed to hard work and dedication to professional excellence, which I offer to your organization today.

I look forward to scheduling a meeting with you at your convenience, where I may personally extend my sincere

interest in this opportunity.

Thank you for your time and consideration.

Best regards,

Steven P. Gagliardo

Qualifications Profile

Proven Sales Leader- with a record of achievement in leading and managing the growth of

Lead Generation fitness facilities. Developed effective sales programs and created new revenue streams that

improved profitability and bottom line performance.

Client Acquisition

Management- Solid background in planning and executing sales and marketing plans. Hands

Client Retention on manager with highly developed negotiation skills and experience cultivating strategic business

partnerships.

Customer Service Focus

Marketing- Effective ability to recognize and capitalize on market trends and assume bottom

Strong Work Ethic line responsibility for strategic planning, pricing and forecasting.

Professional Experience

Owner/Fitness Trainer/Herbalife Sales Consultant Fitness Together- Palatine, Illinois 2004-present

Manage the daily operations for a suburban personal fitness and training facility

Create and implement strategies that result in increased sales.

Execute and maximize overall profitability.

Provide energetic and supportive guidance to each client, encouraging continuation of service.

Achieved Senior Consultant status in two months with Herba life.

In charge of all business administration, bookkeeping, advertising and staff management.

Complete detailed assessments during initial consultation with client to define personal goals.

Recruit staff members that possess desired qualifications to comp lete designated job parameters.

Maintain facility and equipment, ensuring the highest levels of safety and sanitation are achieved.

Conduct a wide range of specific training regimens: personal, group, sports, adult and adolescent.

Area Director Element Therapeutic Massage, Inc. 2007-2012

Developed Illinois territory, which I sold out, generating over $350,000 in franchise fees and ongoing royalties.

Generated franchisee leads and managed using emaximation sales and marketing software.

Prepared written and in person presentations to qualified leads.

Closed leads by selling franchise units.

Assisted with site selection.

Provided grand opening support, on-going support over the phone, with in person visits, and drop -in visits.

Owner Elements Therapeutic Massage-Palatine, Illinois 2007-2009

Created and implemented strategies that resulted in increased sales.

Executed and maximized overall profitability.

Sold Monthly memberships, with an average monthly increase of 10%.

In charge of all business administration, bookkeeping, advertising and staff management.

Recruit staff members that posed desired qualifications to complete designated job parameters.

Personal Trainer Gagliardo Personal Training, Schaumburg, ILLINOIS 1998-2004

Established a private business focused on personal training, fitness and nutritional guidance to the gen eral public.

Worked with clients seeking fitness guidance in the comfort of their own home and in gym setting.

Created and implemented strategies that resulted in increased sales.

Executed and maximized overall profitability.

Ability to customize fitness routines based on physical limitations, personal goals and equipment availability.

Coordinate daily schedules, business invoicing, payment receipts and custome r service.

Sales Representative Zee Medical Service, Elmhurst, Illinois 1994-1997

Created and implemented strategies for increasing sales territory.

Identified growth areas, and opened new accounts as well as maintained and grew existing accounts.

Prepared written and in person presentations.

Kept detailed records of reports and proposals, and completed daily sales reports.

Education

Eastern Illinois University - Charleston, Illinois

Bachelor of Liberal Arts and Sciences, Economics and Business Administration

Northeastern University- Chicago, Illinois

Secondary School Physical Education Certification: Illinois Type 09 Secondary

References available upon request



Contact this candidate