Abigail Tozzie

*** *. ******** ** 954-***-**** (c)

Davie, Fl 33325 acd8wy@r.postjobfree.com

Objective I'm interested in a position where I can further develop my customer

service skills and excel to a manager.

Experience

Trini Salon & Spa

Plantation, Fl 33324 In the year I worked at Trini Salon I accrued many different

Front Desk Coordinator responsibilities. To begin with I was a key holder and would open or

February 2013- January 2014 close the salon alone. I operated a computer based POS system with

a cash drawer as well as credit transactions. As I was usually the

only front desk employee, this would result in guests having to wait

to be seen, so I learned to check out clients quickly and error free

under pressure. I managed a simple 2-line phone, answering and also

making calls to drum up business. It was also my responsibility to

supervise my fellow co-workers and even delegate daily tasks for

the upkeep of the salon. Providing the best customer service was the

biggest and most important part of my job and I have perfected my

abilities through the many different guests that visited. Listening is

key to being able to help the customer and a thorough knowledge of

company guidelines helps to provide them with the best and quickest

solution to their problem.

Jane Johnson C.P.A.

Plantation, Fl 33324 For this position I did a myriad of different tasks for my employer.

Nanny In addition to my main responsibility of taking care of her children I

August 2009- January 2011 had to do occasional local errands, manage the kids tutor schedule,

sports schedule and even doctors appointments. These different

situations have taught me how to handle and act the best that I can

for my and my employers reputation.

Education Pembroke Pines Charter High School

August 2006- May 2010

References Available upon request

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