DINA A. TRICOMI

**** ******* ****, ******* *******, OHIO 44146

Cell 239-***-****, home 440-***-****, acd8oc@r.postjobfree.com

ADMINISTRATIVE ASSISTANT/CUSTOMER SERVICE

SENIOR PRODUCTION TECHNICIAN

HIGHLIGHTS OF EXPERIENCE

• Performed all aspects of customer service and satisfaction, including answering busy multi-line phone system, coordinating special promotions, and

providing detailed information for various products

• Compiled and delivered reports

• Provided general office support by typing documents, filing reports, entering data, ordering supplies, and answering phones

• Coordinated meetings and managed schedules for ten managers

• Performed general secretarial duties, inside sales, sales representative support, accounts payable/receivable, computer application research

• Played a key role in implementing augmentations in manufacturing processes, which significantly increased quality concerning manufacturability and

productivity limitations within the manufacturing cell.

• Employed analytic techniques to assess productivity and identify opportunities to improve systems and processes.

• Served as liaison with engineering, manufacturing, and service departments to ensure compliance with procedures and timely, accurate distribution of

corporate information.

ADMINISTRATIVE EXPERIENCE:

• Answered multilane telephone system, maintained appointment calendar.

• Appointment Scheduling

• Dispatching

• Agenda and Event Coordination

• Mail Distribution

Typing I Data Entry

•

• Bookkeeping

• Payroll and Accounts

• Knowledge of Office Equipment (Copier/Fax)

SENIOR PRODUCTION TECHNICIAN

• Trained operations managers to use statistical process control for better understanding of production line performance.

• Established machining processes and utilized the latest tooling technologies to reduce lead time and increase throughput efficiency.

• Served as liaison with engineering, manufacturing, and service departments to ensure compliance with procedures and timely, accurate distribution of

corporate information.

• Played a key role in implementing augmentations in manufacturing processes, which significantly increased quality concerning manufacturability and

productability limitations within the manufacturing cell.

EMPLOYMENT HISTORY

PARKING SOLUTIONS, NORTHFIELD, OHIO 2014 Present

VALET CASHIER

STERIS, MENTOR, OH 2010.2013

SENIOR PRODUCTION

TECHNICIAN

AABLE RENTS, EUCLID, OH 2008. 2009

SECRETARY/RECEPTIONIST

EDUCATION

CHARLES F. BRUSH, LYNDHURST, OHIO 1980

H.S., BUSINESS

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