Helena Eldoueihy

** ***** ** *******, ** ***** 617-***-**** acd8kq@r.postjobfree.com

EDUCATION

May 2017

Bridgewater State University, Bridgewater, MA

Bachelor of Science in Psychology

Minor in Criminal Justice

HONORS/ AWARDS

May 2013

• TV Albie Award Winner

March 2013

• First Place National Convention Los Angeles

May 2013

• John and Abigail Adams

EXPERIENCE

Work Out World, Norwood, MA

July 2010 Present

Front Desk Associate, Sales, Childcare

• Overseeing the entire front desk operations of 7,000 members at a health club

• Answering phones, accommodating member’s needs, club awareness, maintaining

cleanliness, and make signs.

• Provide clients tours of the club and persuade them to join our facility

• Babysitting- Be responsible for up to 20 children at a time. Provide them with games and

fun activities to keep them entertained.

October 2010 – June 2011

Customer Care Department

• Handle any incoming calls regarding cancellations and billing issues.

• Outgoing calls regarding outstanding payments, collections, and member concerns.

VOLUNTEER

Fall

Member of Norwood Youth Soccer

2009

SKILLS

• Proficient knowledge of Microsoft Word, Excel and PowerPoint.

• CPR and AED Certified

• Possess excellent customer service demeanor

• Positive and helpful attitude

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