Angelena Nelson

**** ******** *****, *********, ********** 92025

Cell: 502-***-**** acd8je@r.postjobfree.com

Career Overview

Committed and motivated individual with exceptional customer-relation and decision-making skills. Strong work ethic, professional

demeanor and great initiative.

Skill Highlights

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Meets/exceeds sales goals

• Makeup/skincare application

Provide honest and confident feedback to customers regarding products.

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Initiate consultations through open ended questions

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Ability to build lasting relationships and build sales through exceptional service

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Ability to grow business through successful events/promotions

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Multi-tasking/ scheduling

Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork

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information.

Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.

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Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

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Consultations

Advise and teach clients makeup and skincare applications through consultations.

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Share product knowledge and demonstrate custom- fit solutions.

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Build loyal clientele through follow- up contact and building/maintaining client relationships.

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Planning and executing special events/promotions to achieve sales goals.

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Manage

Uses effective management techniques to retain and motivate Consultants.

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Achieves personal sales goals.

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Creates/executes action plans based on market calendar for goal obtainment.

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Executes counter merchandising guidelines.

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Professional Experience

Office Manager/Wellness Coordinator

Body Allure Medical Spa – Louisville, Kentucky

June 2009 to July 2012/currently preform online work for company

Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies including

cosmetics. Responsible for menu writing for patients. Medical assisting and patient care. Execution of website development,

marketing strategies, and all social media for the company.

Clinique Counter Manager

Peebles - Glasgow, Kentucky

May 2005 to November 2008

Clinique Consultant

Dillard’s- Evansville, Indiana

November 2008-July 2009

Meet/exceed Clinique daily counter sales and standards through consultations. Advises and teaches clients custom-fit skin care and

makeup application. Shared expert product knowledge and demonstrated custom-fit solutions. Continually invite potential clients to

the counter. Ensured merchandising and counter standards were met: Practices hygiene standards, check in new stock, take

inventory, and clean counter/testers. While counter manager I was in charge of the Clinique counter and worked with store and

Clinique management for Consultant recruitment, selection, retention, new hire orientation and the organization and achievement of

daily goals. Responsible for planning and executing events and promotions to drive sales and build clientele.

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