LILA A VALLES

***** ******** *** **, *******, FL 32828

215-***-**** / acd8iz@r.postjobfree.com

Summary:

Extensive training and experience in Electronic Medical Records (Cerner powerchart, powernote and

PowerPlans) with emphasis on training physicians and staff as well as follow-up troubleshooting. Strong

analytic and problem solving abilities. Excellent written and verbal communication skills. Advanced

abilities in all aspects of Microsoft Office. A team player with extensive experience and skill in team

building and problem solving. Bilingual with fluency in Spanish .

Experience:

Software Specialist/Physician Liaison July 5, 2011 – Present

Florida Hospital Medical Group (FHMG)

• Activation Analyst and software trainer for FHMG Electronic Medical Records implementation.

Coordinated scheduling and implementation of system conversion to physicians and staff within

the Florida Hospital group.

• Software Specialist - responsible for scheduling, evaluating and implementing activation plan for

assigned physician offices within the FHMG. Provide training on the abstraction process for

provider and office staff. Complete current office workflow assessment and future state planning

following the gathering of office content. Develop and provide activation materials.

• Physician Liaison – Act as liaison between physicians and staff of FHMG. Prepare and present

educational documentation to enhance the knowledge of physicians, staff and team members.

Develop and maintain a professional relationship through monthly meetings with Directors, Office

Managers, Providers and office staff. Document office adaptability after on-site training and

provide further education and training to provider, office staff and provider trainers.

Medical Assistant

Orlando Internal Medicine March 2010 – September 2010

Assist physicians in treating patients within the scope of the Medical Practice. Assist physician in patient

examination and administer procedures and treatments as ordered by the physician. Provide patient

education and follow-up as necessary.

Title Clerk/Administrative Assistant/Receptionist

Express Mortgage Services Florida August 2006 – November 2008

Performed administrative duties for the President of the company and mortgage brokers. Liaised with

lenders, attorneys, governmental entities and other parties necessary for real estate closings. Prepared or

ordered all paperwork for title closings and processed and archived files after closing.

Education:

Florida Technical College, Orlando Florida March 2009 – February 2010

Medical Assistant Certification

Philadelphia Community College August 2000 – March 2002

Certifications:

NCCT –Certified Medical Assistant

Volunteer experience:

Shepard’s Hope

Volunteered as an Interpreter, to help physicians communicate with patients who did not speak

English.

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