ROBERT A. BARROS

*** ********* ****

Cheshire, Connecticut 06410

203-***-**** (Home)

203-***-**** (Cell)

acd8ei@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Sodexo Healthcare Services

**** - *****TIONS MANAGER - Stamford Hospital, Stamford, CT

Present (300 Bed Acute Care Community Hospital)

Manage Environmental Services department for Stamford

Hospital, Main Campus.

Manage 72 FTE's in a non-union environment.

Responsible for chemical inventory, paper stock,

department purchasing, and service contracts.

Responsible for hiring process, orientation and

training of new employees.

Drive HCAPHS scores currently averaging in the 70th

percentile.

Maintain staff scheduling and payroll within P&L budget

and hours.

2011-2012 ASSISTANT DIRECTOR/OPERATIONS MANAGER - Crozer Chester

Medical Center, Upland, Pennsylvania (500 Bed Acute

Care Urban Hospital)

Manage Environmental Services for Medical Center,

Community Hospital, North Campus Behavioral Unit, and

12 offsite properties totaling over one million square

feet.

Responsible for chemical inventory, paper stock,

department purchasing, and service contracts.

Manage 100.6 FTE's in a union environment.

Start up account on April 1, 2011 starting in lowest

10th percentile ranking for equivalent hospitals

(HCAPHS). Goal to be in 40th percentile by year end.

2010-2011 GENERAL MANAGER - Lourdes Medical Center of Burlington

County, New Jersey (140 Bed Acute Care Urban Hospital)

Manage Environmental Services department for Medical

Center as well as two off-site properties.

Responsible for inventory control, service contracts,

and department purchasing.

Attained 63% average HCAHPS patient satisfaction score

for cleanliness surpassing hospital overall of 48%.

State average 64%

Member of Infection Control, EOC/Safety, and Patient

Flow committees.

Over 100% department productivity (106.5%) based on CHE

census based staffing.

Resume of ROBERT A. BARROS Page 2

Healthcare Waste Solutions

2006-2009 REGIONAL ACCOUNT EXECUTIVE

Responsible for developing leads and sales calls within

regions of responsibility.

Coordinate inside sales team strategies for regions of

responsibility.

Qualify potential customers, propose quality solutions,

and close sales.

Monitor documentation of sales process by inside sales

team via software tools available.

Maintain customer relations for current National Sales

account as well as local clients within regions of

responsibility.

Manage operations of Hartford Transfer Station managing

truck routing and manifest documentation.

MCM Environmental Technologies

2005 NATIONAL SALES REPRESENTATIVE

Responsible for developing leads and conducting sales

calls for a medical waste disinfection system.

Utilize the Auric Sales Prospecting system to track sales

opportunities.

Medical Waste of America (MWA)

2004-2005 REGIONAL BUSINESS MANAGER - New England, New York State

Responsible for marketing and sales of mobile medical

waste disposal system for New England area, Long Island,

and Hudson River Valley in New York.

Negotiate with agencies and legislature to achieve

transportation and site licensure.

Serve as customer liaison for existing clients.

Designed MWA sales brochure and information packet.

Designed PowerPoint presentation and electronic

sales/marketing tool.

Developed content for MWA website.

Sodexo Healthcare Services

1998-2003 GENERAL MANAGER - St. Vincent's Medical Center,

Bridgeport, Connecticut (391 Bed Acute Care Urban

Hospital)

Manage the Housekeeping, Landscaping, and Groundskeeping

for Medical Center as well as Family Health Clinic, St.

Joseph's Clinic, Seton Women's Center, and seven

additional offsite locations.

Responsible for inventory control, service contracts, and

department purchasing.

Member, Medical Center Safety Committee, Patient Flow

Committee, Service Excellence Committee.

Exceeding Press Ganey Benchmarks versus Peer Group for

Environmental Services.

In top productivity percentile per Hunter Group Benchmark

statistics.

Reduced client budget annually since 1999 while

maintaining quality.

Showcase Award and Productivity Award Nominee.

Resume of ROBERT A. BARROS Page 3

Sodexo Healthcare Services

1992-1998 ACCOUNT OPERATIONS MANAGER - Melrose-Wakefield Hospital

(250 Bed Acute Care Community Hospital)

Managed the Housekeeping, Laundry, Security and

Telecommunications departments for the hospital as well as

for the Melrose-Wakefield Medical Associates Office,

Dutton Adult Day Health Center, Health Image services and

eight additional adjacent office buildings.

Managed Purchased Services Contracts.

Responsible for inventory control and purchasing.

Reduced staff by 20% to meet hospital staffing benchmark

while maintaining quality standards.

Member, Environmental Safety Committee and Emergency

Preparedness Committee.

Mission Accomplished Winner, Customer Focus Winner, and

Productivity Award Nominee.

1990-1992 OPERATIONS MANAGER - Franciscan Children's Hospital

(100 Bed Rehabilitation Hospital and Day School

program)

Managed the Housekeeping, Laundry, and Security

departments.

Responsible for inventory control and purchasing.

Recruited and trained staff as needed.

Chaired the Hospital Recycling Committee.

President's Challenge Award and Quality Award Winner.

1988-1990 OPERATIONS MANAGER - Union Square Nursing Center

(150 Bed Nursing Home Facility)

Managed the Housekeeping, Laundry, and Maintenance

departments.

Responsible for inventory control and purchasing.

Recruited and trained staff as needed.

Initiated the upgrade of existing maintenance contracts

by issuing RFP's, reviewing bid proposals, and checking

references.

Other locations worked at include Northeast

Rehabilitation Hospital and Blair House of Tewksbury.

EDUCATION

Bachelor of Science - Business Administration. Bryant University,

Smithfield, RI

Major Concentration: Management.

CERTIFICATIONS

Certified in Servsafe Sanitation

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