Glynis Overview

Marcantel

Streeter

Los Altos, CA

360-***-****

crvettcrzy@aol

.com

A high energy, fearless "Change Agent" with a genuine desire

to make a difference in the lives of the geriatric population.

My strong leadership and uniquely diverse nursing experience

allow for quality patient care, a competent and cohesive team

and an enhanced community reputation. My ability to transform

a challenged entity into a successful agency has afforded me

the opportunity to travel across the country, absorbing,

applying and sharing the vast knowledge of various dimensions

in the healthcare industry.

Work Experience

Director of Patient Care Services (Start-up)

January 2014 to May 2014 Harmony Healthcare, LLC San Jose, CA

RN Director responsible for the day-to-day operations of the

home health agency, including, but not limited to staff

recruitment and training, intake and staffing of cases,

Quality Assurance, OASIS-C audit, coding and verification,

Corporate Compliance, JCAHO and other regulatory compliance,

supply and DME ordering, verification of visits, payroll

tasks, 24-hour on-call, physician and other referral

relations, HR functions etc.

Case Manager

August 2013 to Present Sojourn Hospice, San Jose, CA

RN Case Mgr. responsible for the care of terminally ill

patients in a home setting, ALF/SNFs; admissions, care mgmt.

family support, medical community liaison, documentation, QA,

OASIS C, Dementia Specialist.

Director of Nursing Services

December 2012 to December 2013 MVHC, Mountain View, CA

RN Director of 122-bed LTC/SNF/Dementia facility responsible

for the day-to-day operations of the nursing department.

Typical "hats" include Quality Assurance Coordinator, Privacy

Officer, Risk Manager, Utilization Review, Discharge Planning,

Psych/Dementia Specialist Nurse, to name just a few. Brought

in to turn challenged facility into the "provider of choice"

in the community and to maintain the viability of this

family-owned and operated business. Preparing to spear-head

the facility into a paper-less medical record system.

Director of Nursing Services (Temporary)

August 2012 to November 2012 Piedmont Gardens, Oakland, CA

RN Director of 94-bed LTC/SNF/Outpatient-facility, responsible

for the daily operations of the nursing department. Also

acting as QA Coordinator, Infection Control Officer, Privacy

Officer, SDC, UR, Discharge Planning, Risk Manager and

Psych/Memory Care Nurse Consultant, Budget Management. I have

a proven proficiency in MCR/MCD requirements, MDS 3.0, and

Title 22 and other State and Federal Regulations. Proficient

"Super User" Trainer in PCC software (paperless system)

Branch Manager, Home Health (Transfer from Vancouver)

May 2012 to August 2012 Kindred, PHH, Daly City, CA

Director of Home Health Agency overseeing the skilled services

provided in a home setting by a multi-disciplinary team

consisting of RNs, LVNs, OTs, PTs, STs, and MSWs. Worked with

Kaiser and other hospitals and coordinated smooth transitions

for the patients. Proficient in OASIS C completion, coding,

audits and was a "Super User" in the computerized program.

Performed supervisory visits and wound care visits with and in

the absence of the RN Case Managers.

Director of Nursing Services (Interim)

September 2011 to April 2012 Kindred, Vancouver, WA

RN Director of 98-bed LTC/SNF/Outpatient-facility, responsible

for the daily operations of the nursing department. Also

acting as QA Coordinator, Infection Control Officer, Privacy

Officer, SDC, UR, Risk Manager and Psych Nurse Consultant,

Budget Management. I have a proven proficiency in MCR/MCD

requirements, MDS 3.0, and State and Federal Regulations.

Proficient "Super User" Trainer in PCC software (paperless

system).

Regional Director of Clinical Operations

April 2011 - September 2011 Sunbridge Healthcare, Colorado

Region

Regional nurse leader responsible for providing oversight,

support and education to multiple facilities in the Pueblo

and Colorado Springs areas. Duties include assessing and

evaluating clinical operations for the nursing centers;

functioning as the liaison between the DNS and the RVPO;

supporting the Regional Team's operational strategy by

providing leadership in clinical operations, continuous

quality improvement and customer service. Other duties

include acting in a DNS role when needed and performing the

duties require to provide excellent resident care and

regulatory compliance. Proficient "Super User" Trainer in PCC

Software (paperless system).

Director of Nursing Services/Nurse Educator

2008 - 2011 Taos Living Center, Taos, NM

RN Director of 102-bed LTC/SNF/Outpatient-facility,

responsible for the daily operations of the nursing

department. Also acts as Quality Assurance Coordinator,

Infection Control Officer, Privacy Officer, Staff Development,

Risk Manager, Utilization Review, Discharge Planning, Budget

Management and Psych Nurse Consultant among other things. I

have a proven proficiency in MCR/MCD requirements, MDS

3.0/Care Plan, Evercare/Amerigroup and State and Federal

Regulations. Removed all registry use and provided

supervision and leadership to 70 FTE's. Spearheaded the

conversion to a paperless system and a proficient "Super User"

Trainer in AHT Software.

Director of Nursing Services (Interim)

2007 - 2008 Catalina Healthcare Center Daytona Beach, FL

RN Director of a 120 LTC/SNF responsible for the day-to-day

operation and management of the nursing department. Resident

care first priority followed by compliance with regulatory

requirements, state and federal mandates, and facility policy

and procedures. Risk Management, Quality Assurance, Infection

Control, Budgetary Guidelines, Staff Development, Budget

Management, etc. are just a few of the responsibilities of

this position. Great survey (QIS) results and no agency

usage. Provided supervision and leadership to 80 FTE's.

Home Health Case Manager-Psych/Dementia Specialist

2005 - 2008 Tender Loving Care Port Orange, FL

RN Case Mgr. responsible for the care of psychiatric patients

in a home setting, ALF/SNFs; admissions, care mgmt.,

behavioral mgmt./modification, family support, medical

community liaison, documentation, QA, OASIS

Hospice Administrator (Startup)

May to August 2005 Home Health 2000 Lake Charles, LA

RN Administrator responsible for the initial startup of the

Hospice Branch of the Home Health Agency. Marketed the agency

in the Community, Hospitals and SNF's in order to grow census.

Trained all staff members and took a caseload until all of the

IDT were hired and properly trained.

Administrator/Dementia Specialist

2001 - 2005 Calcasieu Oaks Behavioral Hospital Lake

Charles, LA

RN Administrator responsible for the day to day operations of

this acute psychiatric unit for the elderly. Responsible for

directing marketing efforts and coordination of all admissions

24/7. Quality Assurance Coordinator for two separate campuses

responsible for ensuring that all P & P of the facility and

all state and federal mandates were followed. Collaborated

with CEO of company in opening a successful outpatient program

utilizing various modalities to provide services for geriatric

psych patients and those which are mentally challenged.

Provided supervision and leadership to approximately 60 FTE's.

Provided multi-sight oversight in an interim position. Great

survey results, always above projected census, met/exceed

budgetary goals, no complaint surveys.

Director of Nursing Services

1997 - 2000 Sunbridge Care & Rehabilitation, Orange, TX

1998 - 2000 Certified Behavioral Trainer/Multi-site

1998 - 1999 Staff Development Coordinator

1998 - 1999 Clinical Case Manager/MDS Coordinator

1997 - 1998 LVN Charge Nurse

RN responsible for the day to day functioning of the nursing

department in an 82-bed LTC/SNF/Geri-psych Unit, which

includes, but is not limited to: managing the nursing budget;

ensuring quality of care and continuity of care for the

residents; overseeing the assignments of the nursing staff;

investigating allegations of abuse; handling grievances made

by residents, employees, family, etc.; hiring, dismissal,

and training of staff members; ensuring that other departments

follow policy/procedure of facility; ensuring that resident

safety and dignity are maintained. Provided supervision and

leadership to 60 FTE's.

Education

Regis University Online

BSN (2008)

Lamar State College, Orange, TX

Associate Degree (Magna Cum Laude) (1999)

Registered Nurse

Class President

Lamar University, Orange, TX

Diploma (1997)

Licensed Vocational Nurse (Summa Cum Laude)

Class Vice President

Sowela Technical Institute, Lake Charles, LA

Certificate of Completion (1988)

Accounting

Student Council/Team Building

Professional Affiliations

National Association of Directors of Nursing

Administration(NADONA)

American Nurse Credentialing Center(ANCC)

American Nurses Association(ANA)

California Nurses Association(ANA/C)

Phi Theta Kappa

National Gerontological Nursing Association(NGNA)

American Society of the Prevention of Cruelty to

Animals(ASPCA)

National Association for Home Care & Hospice(NAHC)

Certifications/Licenses

Psych

BLS/ACLS

Behavioral Modification Instructor

Crisis Prevention Intervention Instructor

Nursing Educator

Red Cross First Aid/CPR/AED Instructor (New Mexico)

CA RN License

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