Ramita ****,CHURCHILL Mobile: acd855@r.postjobfree.com
AVE 647-***-****
MISSISSAUGA,ONT Home:905-***-****
customer care representative
Goal: To aggressively prospect, maximize sales, provide exemplary service
and squash the competition
o Quota-surpassing representative with a history of exceeding employer
expectations. Enjoy talking to people and establishing a long-term, loyal
customer base.
o Persuasive communicator; use consultative skills to identify
opportunities, overcome objections, build relationships.
o Tenacious negotiator and closer; adept in conveying the benefits of
products/services and generating soles interest. Quickly learn, master
and sell new product offerings.
Key Skills
Account Acquisition & Retention Powerful Presentations
Served individual efficiently Trained and guided personal
Data entry Lead Qualification & Generation
Career Progression
mindmaxx - CITY (Jalandhar) 04/2008/02/2014
ENGLISH INSTRUCTOR
Help better the company with excellent organizational and time management
skills. Build relationships with key decision makers and match
individuals with the right solutions for their needs. Promoted to the
head of the department with in a year.
Responsibilities:
o Training and mentoring students for IELTS/TOEFL/GRE/GMAT AND OTHER
COMPETITIVE EXAMS WITH 100% RESULTS.
o Consistently exceeded follow-up calls weekly, served individual
enquiries, determine individual needs and provide solutions.
o Assisted with coaching new staff members.
o Highly enjoys networking meeting new people and social situations.
o Effectively used a variety of computer programs to access details and
databases, and research options.
o Continual awareness of business requirements
o Plan and facilitate events for members by brainstorming event themes
and topics
SD Girls sr.secondary school - CITY (Jalandhar) 10/2007 to 04/2008
ENGLISH INSTRUCTOR
Excelled in role requiring the ability to handle a variety of juniors and
administrative tasks and resolve issues with expediency .consistently
praised by management for the quality and timelines of reports, attention
to detail, exemplary good service and team-player attitude.
Responsibilities:
o Experience working with youth of all abilities and personally
succeeded in helping to raise talent.
o Participate in post event evaluation discussions to determine
improvements.
o Research, source and communicate with others.
o Enforce all administration policies and rules and rules governing
personal
o Used a variety of computer programs and applications.
Education
guru nanak dev university,jalandhar - Masters in Arts in Literature,2002