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Administrative Assistant Customer Service

Location:
Port Coquitlam, BC, Canada
Posted:
May 22, 2014

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Resume:

TANYA PIPKE

**-**** ****** ***** *****

Burnaby, B.C. V5A 4B7

604-***-**** acd84p@r.postjobfree.com

OBJECTIVE

To obtain a position in Human Resources where I can utilize my skills as an

efficient Administrative Assistant, gain experience towards my goal of

becoming a Certified Human Resource Professional and help others attain

success.

EXPERIENCE

Robert Half May 2012 - Present

Administrative Assistant/ Receptionist

. Post jobs to employment websites

. Complete candidate hiring contracts

. Set up assessments and training for candidates

. Edit and ensure candidates resumes are ready to present to clients

. Complete candidate timesheets

. Able to multitask by managing a multiline switchboard while completing

daily tasks

. Able to put my computer training to use using Microsoft Office and

company specific programs

. Handle client and candidate questions and concerns and react

accordingly

. Assist the branch and staffing managers with daily activities

. Use time wisely to complete all daily and weekly tasks

St. George's Greek Orthodox Cathedral November 2012 - September 2013

Event Bartender (on call)

. Prepared and served guests a variety of drinks in a professional

manner

BC Liquor Distribution Branch June 2011- August 2012

Sales Associate

. Handled customers in a respectful manner

. Completed cash transactions

. Up sold products to ensure maximum company profit

. Complete a Respect Matters course

Kinder Kampus September 2010 - June 2011

Teacher

. Planned day to day activities

. Responsible for opening and closing the daycare centre

Mercedes-Benz Canada Inc. March 2009 - September 2010

Service Greeter/ Receptionist

. Greeted clients in a professional manner

. Checked in clients and answered questions

. Answered phones / managed switchboard

. Preformed all types of payment transactions

. Responsible for taking the daily deposits to the bank

. Responsible for opening and closing the reception area

. Filed and kept records in order

Vancouver Convention Centre November 2008 - March 2009

Banquet Server

. Prepared and organized reception halls

. Served tables in a professional manner

. Responsible for assigned section

Best Western Coquitlam Inn May 2007 -April 2008

Best Western Chelsea Inn June 2006 - May 2007

Front Desk/ Guest Service Agent

. Developed and practiced excellent customer service skills

. Guest consultation

. Balanced the daily cashier audit

. Preformed all types of payment transactions

. Answering phone using a multiline switch board

. Completed staff schedule

Best Western Coquitlam Inn - Cold Beer and Wine Store May 2007 - April

2008

Sales Associate

. Responsible for opening and closing the store

. Responsible for stocking the shelves and designing store displays

. Up sold products to ensure maximum profit

. Completed customer transactions

EDUCATION

SFU (2013 - present)

Human Resource Management Certificate

Douglas College (Completed 2012)

Business Administration Management Diploma

Vancouver Community College (2008)

Event Planning Certificate

Burnaby Mountain Secondary

Grade 12 Graduate - honor role June 2004

CERTIFICATES

. Event Planning

. First Aid

. Food Safe

. Superhost

. Serving it Right

. Signature Training

References available upon request.



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