Rolynn Navarro, RN, BSN, MBA

**** **** ***** *****, **** Worth, TX 76137

acd82g@r.postjobfree.com / 817-***-****

SUMMARY

I have a solid history of multi-million dollar budgetary responsibility, operations, multi-departmental

oversight, service line development, revenue cycle improvement and integration of healthcare information

technology within my areas of responsibility. My expertise in both clinical operations and fiscal

responsibility allows me to take a balanced and holistic approach to the business development and growth

of clinical services while maintaining and constantly seeking areas of improvement in patient care, safety

and compliance.

P ROFESSIONAL EXPER IENCE

Senior Consultant 12/2013 – 5/2014

( R I F)

Santa Rosa Consulting, F ranklin, TN

Health care consulting with specialties in electronic health records/Meditech for meaningful use

a ttestation and compliance, clinical workflows and clinical quality measures.

Chief Nursing Officer/Chief Clinical Officer 04/2011 –

11/2013 (R I F)

Pine Creek Medical Center, Dallas, TX

Responsible for all clinical operations and clinical education in a 100% physician-owned surgical specialty

hospital. Departments/programs of responsibility included

o Surgical Services (OR, OR Scheduling, Sterile Processing, Pre-Op/PACU)

o Quality Services (Quality, Risk, Case Management, Infection Control/Employee Health)

o Med-Surg

o Ancillary departments (Pharmacy, Radiology, Respiratory, Lab)

o Medical offices (Tarlov Cyst Institute, Medical Offices at Pine Creek)

Rolynn Navarro, RN, BSN, MBA

• Major accomplishments included:

o Established clinical orientation and t raining processes including knowledge assessments,

annual skills, department competencies and new hire orientation plans for both novice and

experienced nurses

o Helped oversee construction of new Clinical Laboratory in MOB

o Helped open and establish Tarlov Cyst Institute

o Established Patient Satisfaction t raining for orientation and annual review

o Oversaw EHR implementation to ensure maintenance of compliance with regulatory

requirements for documentation and meaningful use

o Multiple revisions of policies and processes for Joint Commission compliance and

i mprovement of CMS clinical quality measures

Chief Clinical Officer 08/2010 –

03/2011

Kindred Hospital Fort Worth - Southwest, Fort Worth, TX

• Responsible for all clinical nursing operations including ICU, Med/Surg -Telemetry, Staffing Office,

D ialysis, Wound Care Program and Special Procedures

• Responsible for Support Services and hospital operations including Environmental Services,

I nfection Control/Employee Health, Dietary/Dietician Services

• Contributed to marketing, growth and development of volume and services.

Regional Di rector, Revenue I ntegrity 07/2008 –

08/2010

HCA – Dallas Shared Services, I r ving, TX

Oversaw and successfully developed Revenue Integrity Services departments at Dallas Shared Services

O ffice to provide services to 15 HCA hospitals over three divisions to include Dallas/Fort Worth, TX, El

Paso, TX, Kansas and Oklahoma.

• Responsible for managing unbilled clinical edits and alerts for timely claim filing and minimal AR

days as well as multiple audits, including external 3rd party audits.

• Assured provision of ongoing education to the facilities to improve the charge capture process,

accuracy of charges and revenue cycle compliance with all hospital, state and federal regulations.

Rolynn Navarro, RN, BSN, MBA

• Provided guidance and expertise to hospitals’ leadership regarding revenue cycle function,

establishment of new services, implementation of new processes, and identification of clinical

department operational improvement as it pertained to the revenue cycle, and external and

corporate audits.

• Assured facility staff’s ability in project management, presentation and educator skills.

Service Line Di rector, Cardiology Services and Critical Care 09/2007

– 06/2008

Centinela Hospital Medical Center, I nglewood, CA

250 FTEs. Operations and clinical oversight of the Tommy Lasorda Heart Institute which included

Cardiovascular ICU, Cardiac DOU, Cath Lab/EP Lab, Non-Invasive Cardiology, Neurodiagnostics and the

L A County STEMI Receiving Center program. Responsibilities included:

• Oversaw and directed cath lab room construction, cardiac PACS installation and implementation,

cath lab hemodynamic monitoring and documentation system implementation

• Led team with Pharmacy director for hospital-wide Pyxis Med stations installation and

i mplementation

• Member of implementation team for hospital-wide Pyxis supply installation

• Member of EHR implementation team for overall hospital in addition to departments of

responsibility

• Additional responsibili ties:

o Responsible for clinical oversight of the Diagnostic and Interventional Radiology nurses

o Functioned as chairperson of Code Blue/RRT Commit tee

o Previously functioned as the Critical Care Director for the Medical ICU, step-down ICU,

D ialysis services and the Discharge Lounge.

P rincipal Consultant 10/2006 –

08/2007

Siemens Medical Solutions USA, I nc., Global Solutions Group

Delivered healthcare consulting services to hospitals and outpatient facilities

• Service emphasis on integrated performance of clinical best practice, operational excellence,

healthcare information technology and medical modality applications

Rolynn Navarro, RN, BSN, MBA

• Developed and implemented integrated solutions for improvement of clinical, financial and

operational performance of key clinical service lines

• Specialty in cardiovascular, imaging and critical care service lines, within the healthcare

enterprise

Service Line Di rector, Cardiovascular Center / Respiratory Svcs

05/2005 – 09/2006

N orthr idge Hospital Medical Center, North ridge, CA

150 FTEs. Operations, clinical oversight and business growth and development for the cardiovascular

service line and Respiratory Services. This included Cath Lab, EP Lab, Non-Invasive Cardiology

(pediatrics and adults), Cardiac Research, Cardiac Rehab, CV Quality and Data Reporting,

Cardiovascular/Cardiothoracic Surgery, Chest Pain Center, Cardiovascular Community Outreach,

Respiratory Therapy and the Pulmonary Lab. M ajor accomplishments included:

• Created 3-year Strategic Plan for business growth and development of cardiovascular service line

• Established the Cardiovascular Center structure naming, branding and marketing campaign

• Achieved a 12% reduction in direct variable cost for PCIs with and without AM I while maintaining

and/or improving quality outcomes, including a decrease in door-to-balloon time.

• Developed clinical and operational process improvement teams for PCIs and CABGs

• Reformed CRM device coding and charge capture processes between the OR and Cath Lab for

consistency and increased reimbursement potential

• Oversaw Cath Lab angiosuite construction

• Led cardiovascular information system (CVIS) planning and development for hospital and

enterprise-wide Cardiology Council

• Established Cardiovascular-focused quality improvement and data-reporting department

Service Line Di rector, Cardiovascular Services and Staffing Office

06/2000-05/2005

Baylor All Saints Medical Center, Fort Worth, TX

250 FTEs. As the service line director, oversaw operations, clinical practice and business growth and

development for the cardiovascular service line and Staffing Services. This included the Cath Lab/EP Lab,

Non-Invasive Cardiology (pediatr ics and adults), Cardiac Rehab, Pulmonary Rehab, CCU, CVICU, PCU,

Rolynn Navarro, RN, BSN, MBA

Cardiovascular/Cardiothoracic Surgery, Cardiovascular Community Outreach, CV Quality Improvement

and Data Reporting, Staffing Office, Resource Pool, Bed Control and House Supervisors; As the Clinical

M anager, oversaw operations for the Cath Lab/EP Lab, Non-Invasive Cardiology and CVICU; As the

Quality Coordinator, collected, submit ted and analyzed cardiovascular reported data, conducted critical

care nursing, basic EKG and 12-lead EKG education classes and designed EP cross-t raining; As the

C linical Supervisor, oversaw daily operations and provided direct care (scrubbing, circulating, monitoring

and EP programmed stimulation) in the Cath Lab/EP Lab. M ajor accomplishments included:

• Created 5-year Strategic Plan for business development and growth of cardiovascular service line

• Spearheaded the development of a $3+ million dollar Cath/EP Lab renovation project. Designed

and oversaw cath lab suite and EP suite construction and renovation

• Spearheaded a comprehensive CVIS design and implementation for cardiovascular service line to

i nclude Cath Lab/EP Lab, Non-Invasive Cardiology, Cardiac Rehab, CVOR, and data management

w ith interfaces with ADT/EMR and Apollo (Radiology did not have PACs)

• Developed and implemented staff development programs for open heart recovery, IABP care,

hospital-based CVT program and cardiac step-down nursing

• Reformed revenue cycle process for CV service line, resulting in increased charge capture as well as

a decrease in coding corrections and rejections

• Established front-line cardiovascular coder located in Cath Lab/EP Lab department

• Collaborated with Admit t ing to increase pre-certification capture from <40% to 95%

ADD I T IONAL BACKGROUND

• Nurse Assessor 03/2011 –

5/2012

L ife Plans Long Term Care Insurance Physical Assessments

• Pr ivate Consultant for Start-Up Home Health Agency 03/2011

– 05/2011

Accessible Home Health Care, Bedford, TX

• Field Clinical Specialist – I ndependent Contractor 01/2001-

01/2002

Biotronik, Inc, Lake Oswego, Oregon

Rolynn Navarro, RN, BSN, MBA

• Clinical Nurse I I, Cath Lab/Special Procedures 06/1998-

06/2000

St. Joseph Hospital of Orange, Orange, CA

• Critical Care Registered Nurse 11/1998-

06/2000

All-Star Staffing, Carlsbad, CA

• Clinical Nurse I I, Cardiovascular ICU 04/1997-

11/1998

M ission Hospital Regional Medical Center, M ission Viejo, CA

EDUCAT ION

• In Progress – M SN, Education (anticipated graduation date 12/15) (Name during attendance – Navarro)

• MBA, 10/2011 - California Coast University, Santa Ana, CA (Name during attendance – Kimball)

• BS, Nursing, 8/2000 - California State University, Dominguez H ills, Carson, CA (Name during

a ttendance – Sandoval)

• AS, Nursing, 12/1996 - Saddleback College, Mission Viejo, CA (Name during attendance –

M acyshyn)

L ICENSURE/PROFESSIONAL TRA I N I NG

• TX RN, License #669663, Exp. 10/15

• CA RN, L icense #529567 ( renewal in process)

• BLS, Exp. 8/14

Contact this candidate