V. Vanessa Brown

SUMMARY:

Several years Human Resources experience with an extensive background in recruiting, administration

of policies and procedures, employee benefits, labor relations and program administration.

• Skilled at advanced human resources management, personnel planning, implementation of HR

programs and benefits administration

• Excellent at recruiting and staffing strategies and procedures

• Knowledgeable on employment laws, affirmative action, ADA, 401K administration, safety training,

accident prevention and compensation analysis.

• Extremely knowledgeable on workers compensation issues, employee welfare, health and wellness

• Advanced knowledge of MS Office (Word, Excel, Outlook) and HRIS software (ADP)

• Superior oral, verbal and written presentation and communication skills

• Excellent project, organizational and time management capabilities

• A creative driver; goal and performance driven and detail oriented

• Consistently exemplifies professionalism, empathy, tact and ethical behavior

• Strong problem solving, analytical, negotiation, interpersonal and labor relations skills

• Highly service oriented with an emphasis on teamwork and collaboration.

WORK EXPERIENCE:

VISTA DEL MAR CHILD & FAMILY SERVICES, Los Angeles, CA

06/2002 - 02/2014

Human Resources Manager

• Supervised departmental team of 4 HR staff. Oversee daily operations and administration of Human

Resources department.

• Provide senior level support to V.P., Human Resources. Assisted in the development of policies and

procedures and implementation of programs to a company of 300 employees.

• Maintain consistent HR practices to ensure the consistent implementation of company policies.

Develop, interpret and administer company policies and procedures.

• Act as primary point of contact to address human resources related questions, concerns and

inquiries from staff and line management in regards to company policies, procedures and benefits

administration.

• Address complaints and conduct investigations as necessary relating to sexual harassment, ADA

accommodation, discrimination, individual grievances, etc.

• Effectively handled sensitive and/or confidential information such as background checks, complaint

investigations, hiring and termination procedures.

• Conducted exit interviews for resigning staff as well as involuntary terminations.

• Fingerprinted new hires when necessary.

• Handle all recruitment procedures including coordination and set-up of job fairs, internet recruiting,

preparation and posting of job notices, new-hire training and orientation.

FREMONT COMPENSATION INSURANCE COMPANY, Glendale, CA

03/1990 – 08/2001

Human Resources Assistant

• Organized and executed employee benefits plans and programs including medical, dental, vision,

LTD, flexible spending account plans, 401K and Employee Stock Ownership plans.

• Implemented human resources policies, procedures and programs to support the company’s

business objectives.

• Administered all human resources responsibilities including but not limited to: wage and salary

administration, organization of on-site benefit enrollment, interfaced with carriers and other

vendors, coordinated performance reviews and merit increases, carried out training and

development duties, handled outplacement counseling, conducted weekly new -hire orientations,

managed workers compensation, disability and leave of absence programs, administered HRIS and

Ad-Hoc reports.

AMERICAN MEDICAL INTERNATIONAL, Beverly Hills, CA

1988 – 1990

Benefits Secretary/Human Resources Clerk

• Oversaw 401K plan for staff of 500 employees. Handled all 401K administration procedures

including but not limited to: processing termination paperwork, processing hardship withdrawa ls

and providing an on-site resource for plan participants with requests for information and

clarification of benefits.

• Managed all administrative and clerical functions for the entire benefits department. Provided

prompt responses for all benefits related requests regarding individual plan details, policies and

procedures.

• Performed general receptionist and departmental administrative duties as needed.

EDUCATION

University of Southern California (USC)

Major: Communications (degree not complete)

PROFESSIONAL AFFILIATIONS:

Active member of: Professionals In Human Resources Association (PIHRA)

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