Jahlisa James

Corporate Concierge

Atlanta, GA

acd7wy@r.postjobfree.com - 845-***-****

A position with your will allow me to utilize my corporate concierge and customer service skills with enthusiasm

for given caring customer service while providing service beyond expectations.

WORK EXPERIENCE

Corporate Concierge

Les Concierges - Atlanta, GA - November 2013 to April 2014

Trained with multiple banking teams to employ contextual approach to ultra high net- worth clients request that

allowed me leverage on my expertise and deliver genuine delight

• Delivered service beyond expectations by providing the concierge touch in an environment with cutting edge

technology

• Trained to fulfill request exceptionally and consistently required quick thinking and creativity versus orders

which created an experience while in a call center environment

Front Desk Manager

Georgia State University Math Assistance Complex - Atlanta, GA - August 2013 to November 2013

Logged students into the Math Assistance Complex

• Check materials in/out and finding available tutors for the students who use the MAC

Student Assistant

Georgia State University Rialto Center for the Arts - Atlanta, GA - September 2011 to May 2013

Preformed clinical duties on Microsoft Office Excel

• Receptionist duties by greeting everyone as they approach the administrative office

EDUCATION

Bachelor of Science in Criminal Justice

Georgia State University - Atlanta, GA

March 2012 to Present

ADDITIONAL INFORMATION

SUMMARY OF SKILLS

• Significant experience with all types industries, cultures, and high net-net worth individual

• Work-related outbound phone calls, interacting with people or customers, assessing and meeting the needs

of customers and/or solving customer problems

• Executive gift giving services, handcraft gift baskets and bags, financial lending experience

• Event planning, coordination, selling products and services

• Windows 7, Microsoft Office Suite, word processing software, spreadsheet software, PowerPoint, Excel,

Adobe Reader 9, PDF Files, type 50 wpm

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