ALEJANDRO A. ALVAREZ

Houston, TX / 713-***-****

acd7wb@r.postjobfree.com

Bilingual General Management and Business Development Executive with experience in profit & loss

responsibility, sales management and strategies, new business develo pment, supply chain logistics, and

board-level engagement in international marketplaces. Proficient in rapid delivery of value -added business

growth, optimal revenue results, and operating efficiencies

CAREER HIGHLIGHTS

● Directed strategies to grow sales over 800%, from US$2,400,000 in 2008 to over US$23,000,000 in 2011,

developing the Sales, Sales Support, Operations, and Administrative teams

● Reduced costs and improved efficiency, allowing the company to manage 50% more order lines and

improve shipping accuracy to 99.5%, by analyzing and redefining business processes

● Created and executed a merger communications strategy for the Panama market. Managed the

relationship with major customers, media, and government relations

● Highly skilled in building, training, motivating, mentoring and supervising top-performing teams of cross-

discipline management and professionals; fully familiar with P &L, budgeting, and cost control

SKILLS & COMPETENCIES

Supply Chain Profit & Loss Responsibility Strategic Planning

Inventory Management Strong Team Leader Relationship Building

Process Improvement Sales Initiatives Change Management

EDUCATION

B.S. Industrial & Systems Engineering, Georgia Institute of Technology, with Honors (GPA: 3.96/4.00), 1996

MBA, University of Texas at Austin, with Honors (GPA: 3.95/4.00), 2000

PROFESSIONAL EXPERIENCE

2012 – Present

Epiphany Solutions, Inc.

Project and Account Manager

● Led the implementation of NetSuite’s ERP and Epiphany’s Suites of Maintenanc e and HR solutions for

customers in several different industries

● Managed 15 projects in within budget and planned time

● Assigned to manage over 30 accounts to ensure customer satisfaction, manage escalated issues and

collaborate with all company departments to achieve resolution

● Currently acting as Project Consultant in 3 Field Service Implementation projects

2008 – 2011

Tecún Panamá S.A.

Tecún Panamá is the only authorized distributor in Panama for International Trucks, Case Construction

Equipment, and Sandvik (mining equipment), and is part of Grupo Tecún, a large Central American conglomerate.

The company has revenues of more than US$23,000,000.

Managing Director

● Led the startup and growth of the International heavy truck dealer/distributor ( Navistar) and established all

critical business functions

● Directed strategies to grow sales from US$2,400,000 in 2008 to over US$23,000,000 in 2011

Alejandro A. Alvarez / 713-***-**** Page 2/2

● Drove the largest truck-related business in Panama, representing 60% of the company’s profits in 2010

● Achieved a market-leading share of over 45% in 2010 and 2011, leading the company to win awards from

Navistar Corporation

● Managed all aspects of P&L, departmental budgeting, operating processes, contract negotiations, staffing,

customer service, and marketing

● Managed relationships with suppliers, major customers, and financial institutions

● Recruited, trained, motivated, and supervised a team of top managers and professionals to meet market

requirements

● Directed the merger process, including systems, procedures, departments and human resources.

● Coached sales teams to increase cross-selling and collaboration within divisions

2006 – 2008

Sistemas y Soluciones de Software, S.A.

Sistemas y Soluciones de Software, S.A (Solusoft) is an authorized Oracle and NetSuite reseller and service

provider in Panama, with revenues of more than US$6,000,000.

Business Development and Consulting Manager

● Played a central role in piloting the transformation of the company from a product-oriented to a service-

oriented business, resulting in the company’s first non -software related sale

● Drove new business development, process improvements, and sales life cycle in the Professional Services

and Business Applications segments, representing over 20% of revenue

● Project-led the on-budget implementation of the Oracle eBusiness Suite at a major Financial Services firm

● Led the sale of Oracle eBusiness Suite at a Consumer Products Group distributor, representing 5% of the

company’s revenue and the first client in that industry

2002 – 2006

J. Cain & Company

J. Cain & Co. is the largest Third Party Logistics company in Colon Free Zone (Panama), with revenues of more

than US$5,000,000.

Business Operations Manager

● Managed the Import/Export, Warehousing, Customer Service, and Order Processing functions with 120

employees (80% of the workforce) and US$2,500,000 operating budget

● Responsible for handling over US$450,000,000 in annual sales and US$60,000,000 of aver age monthly

inventory for our clients, including Panasonic, Pfizer, Wyeth, Philips Electronics, and Black & Decker

● Streamlined operations and eliminated non-value added activities, resulting in the handling of 50% more

order lines, improving shipping accuracy to 99.5% with only a 20% increase in manpower

● Transformed the customer attention model by creating and maintaining an Account Executive position that

handled all aspects of account management, improving reporting capabilities and customer satisfaction

2000 – 2001

Dell Inc.

Direct Shipping Engineer (Nashville, TN)

● Coordinated critical aspects of rolling out and supporting a new comprehensive shipping system

● Expanded daily shipping capacity through the portables production plant by 2,000 units (10%)

● Oversaw several process improvement initiatives in the Materials Organization & Portables Manufacturing

units

● Promoted to this position after initial hire as Materials Project Manager and Manufacturing Engineering

Consultant at the Austin, TX facility (2000-2001)

Fully Authorized to work in the U.S.A.

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