KEITH MILLER

***** *** *** ** ( Greenville, IN **124 502-***-**** (

acd7p2@r.postjobfree.com

OVERVIEW

International Manufacturing ( Quality ( Production Engineering (

Plant Design & Startup

Expertise in manufacturing utilizing over 20 years of experience in initial

plant design and startup, operations, production engineering, supervision,

and quality management. Significant international experience in startup,

manufacturing and quality control within operations located in China,

Singapore, Malaysia, Costa Rica, Panama and the United States.

CORE STRENGTHS

Plant Startup & Management

Profit Minded Process Improvement

Quality in Real World Manufacturing

Management & Mentoring

Catalyst for Change

Leadership in a Multi-Cultural Environment

EXPERIENCE AND ACHIEVEMENTS

L&D MAIL MASTERS INC

April 2013 - present

Chief operating officer

Responsible for all operations for a $25M print, mail, web fulfillment

and direct marketing firm.

. Implemented cultural changes, process improvement measures and

staffing modifications to enable the business to double in size

. Introduced, developed and incorporated corporate and departmental

metrics which are now used to understand current production rates, to

identify areas for improvement and to allow for forecasting to

determine sales commitments

. Redesigned production and warehouse floor plans in order to integrate

new equipment and add efficiencies to work flow

SAMTEC INC 1999

- 2013

director Global supplier quality

2011- 2013

Responsible for quality management and auditing TS16949 and ISO9001-14000

quality standards for over 50 external suppliers located globally.

. Created and standardized inspection processes which allowed consistent

view of Asia suppliers as compared to US, and led to 20% efficiency

gain in inspections

. Conceived and directed initiative to connect all external global

suppliers to a quality defect database to streamline communication

between suppliers and Samtec

. Established new metrics for supplier quality engineers to meet

customer service expectations, determine root cause and corrective

actions

. Conceived and initiated inspection of supplier tooling which

identified engineering issues allowing identification of systemic

issues with external vendor tooling

. Designed and managed a supplier scorecard to communicate and compare

vendor performance

. Developed in-depth quality processes to monitor and support new

operations (stamping and molding) that were moved in-house

KEITH MILLER

502-***-**** ( acd7p2@r.postjobfree.com

SAMTEC INC (continued)

director corporate quality

2006 - 2010

Responsible for global quality management for internal assembly

operations for plants located in Singapore, Malaysia, China, Costa Rica

and Panama.

. Conceived and implemented employee quality bonuses. Implementation of

quality bonus led to 30% decrease in defects.

. Created and managed a repeat offenders program that helped manage

opportunities to improve personnel with poor habits or understanding

of the operational processes

. TS and ISO corporate auditor - conducted monthly audits regarding all

areas of the business including sales, customer service, engineering,

purchasing, assembly and shipping

. Conceived and implemented metrics, based on product sales, to specify

number of associates needed for quality staffing

. Developed and managed internal process audits to verify and maintain

corrective actions that improved overall parts per million defective

manager manufacturing quality

2001 - 2006

Responsible for creating department, processes, staffing and managing

quality of products produced by 1500 associates located throughout 12 US

plants and 3 facilities in Asia. Quality errors decreased by 20% within

one year.

1. Apprised senior management of developments and trends in quality, and

recommended strategy to engineering team for manufacturing

improvements

2. Managed a global team of 20 quality inspectors in New Albany,

Malaysia, China and Costa Rica

3. Created processes and procedures for defect investigation and

associate accountability

4. Initiated and completed a process improvement/recycling project which

reduced waste by 50% resulting in a savings of over $1M a year

PLANT MANAGER

1999 - 2001

Responsible for startup for a new manufacturing facility to assemble

electronic connectors. Responsibilities included physical site

selection, plant layout, hiring of 35 production associates and full-time

management of operation.

KOETTER WOODWORKING INC

1980- 1999

PLANT MANAGER

Responsible for startup of new manufacturing and warehousing facility

which grew from an initial 4 employees to an 80 associate mill working

two shifts.

5. Scheduled production for all operations including rough mill, door

department and louver mill

6. Designed and created detailed Microsoft Excel spreadsheets to analyze

profit and track costs

7. Designed the layout of production lines, including installation and

engineering alterations to all machinery

PROFESSIONAL DEVELOPMENT

TS16949 Internal Auditor

ISO9001 Internal Auditor

ISO14001 Environmental Internal Auditor

Process Auditing and VDA Audit

Internal Quality Systems Auditor

Custom Connector Engineering

Project Management

Problem Solving

Professional Development Planning

Focus on Strengths

Performance Evaluations

Root Cause Analysis

Quick Clear Thinking

Measurement Tools

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