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Quality Assurance High School

Location:
Alexandria, VA
Posted:
May 20, 2014

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Resume:

Aiysha .S. Wilson

***** ******* ***** *** ***, Upper Marlboro MD 20772

Home- 301-***-**** or Cell- 301-***-****

acd7n1@r.postjobfree.com

OBJECTIVE

To secure a challenging position that will both utilize and enhance my clerical and interpersonal skill.

SUMMARY

Excellent people skills and competent goal oriented methods of achieving job efficiency. I have strong ability to

analyze and identify problems areas in an office operation and offer alternative methods to maximize employee

efficiency and productively. Ability to take initiative and produce results. I am a strong team player with flexibility to

produce independently. Occupational Skills: WordPerfect, Some Excel, Data Entry Skills, Photocopy, Facsimile

machines and Multi- Line Phone Systems.

EDUCATION

Criminal Justice, 1995 to 1997

Prince Georges Community College, Largo MD

High School (Diploma)

Frederick Douglass High School, Upper Marlboro MD

EXPERIENCE

(ADERONLLC) Diversified Technology Services of Virginia

Department Of Commerce Patent and Trademark Office (worksite) 01/14 to Present

RECEPTIONIST- (PATENT ACADEMY)

. Provide clerical/ administrative support for professional and other support staffs.

. Assist and direct visitors to the appropriate location.

. Screen and refer all calls to staff, and take messages.

. Receive and distribute mail.

. Assemble training materials and type various letters/reports.

(SERCO) Diversified Technology Services of Virginia

Department Of Commerce Patent and Trademark Office (worksite) 9/13 to 1/14

PRINT WORKING FOLDER (clerk)

. Monitor appropriate IFW mailbox assigned.

. Promptly identify examiner request for creation of a working folder.

. Print from IFW the requested document(s) and insert the document(s) into the folder(s) identified.

. Print serial numbers and bid labels and affix each to the front of the folder.

. Quality check each document to ensure that the request documents are correct.

. Verify that Palm cover sheet is placed on the correct folder(s) and place on the assigned pick up table for

courier to deliver to appropriate location.

(AKIMA/DTSV) Diversified Technology Services of Virginia

Department Of Commerce Patent and Trademark Office (worksite) 6/09 to 9/13

ADMINISTRATIVE SUPPORT/REPORTS CLERK

. Order all production supplies for all tech centers.

. Maintain a spreadsheet inventory of both production supplies and consumable supplies.

. Distribute all supplies to production areas as needed.

. Collect production reports and timesheets from team leads. Compare entries on both documents for

accuracy. Review errors with employee(s) for correction, then forward to supervisor for final review.

. Obtain production report from database and distribute to Supervisory appropriate personnel after

reviewing to identify potential problems.

. Audit daily safety inspections for completion and record keeping.

. Prepare, calculate, summarize and type various reports, memos, statistics and correspondence.

. Communicate with the government and other personnel via written and oral communication as needed.

. Preform administrative functions as needed.

. Maintain attendance records.

. Process forms for revision control systems and present for review.

. Perform other duties as directed.

(AKIMA/DTSV) Diversified Technology Services of Virginia

Department Of Commerce Patent and Trademark Office (worksite) 5/05 to 6/09

SENIOR INSPECTOR

. Responsible for checking all AKIMA/DTSV PTOSS buildings and departments routinely during work to

do (QC) quality control inspections.

. Responsible for filling out QC inspections efficiency sheets.

. Check all AKIMA/DTSV processes for any QA quality assurance concerns.

. Ensuring all AKIMA/DTSV processes is being done consistently.

. Train and update junior inspectors on information as needed.

. Back up any junior inspector when unable to do inspections.

. Explain all errors and report to inquiring personnel.

. Assist in QA report completion.

. Assist with other QA office functions as needed.

. Attend meeting and provide information as needed.

. Follow the directions and instructions as giving from the AKIMA/DTSV QM office and above for Quality inspection

work.

(AKIMA/DTSV) Diversified Technology Services of Virginia

Department Of Commerce Patent and Trademark Office (worksite) 5/99 to 5/05

SENIOR FILE CLERK

. Took on the responsibility for supervising the Paper Match team when needed.

. Maintaining all recorded daily reports.

. Responsible for accurate data entry to an automated document control systems.

. Responsible for providing file maintenance and clerical assistance.

. Overseeing daily office operations.

.Responsible for preparing documents for archival processes.



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