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Customer Service Assistant

Location:
Atlanta, GA
Posted:
May 20, 2014

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Resume:

V alencia LaChelle Boone

**** ******* *** ** ***. E Kennesaw, Ga. 30144 770-***-****

acd7k8@r.postjobfree.com

Seeking a position as a Customer Service Representative

Career Objective :

Virginia College, Mobile, Al. Medical Assistant Diploma, 12/2005

Education:

Virginia College, Mobile, Al. Associate of Science in Healthcare

Reimbursement 9/2010

Qualifications and Skills

•Generate patients' statements and post payments

•Generate, transmit, and report on the status of a claim

•Record payments from payers

•People person

•Computer literate

Work Experience

Emory Healthcare

11/12-Present

Patient Services Agent

• Schedule patient appointments

• Answer phones and greet patients

• Verify insurance

• Create and update patient accounts

Skyline Contracting, Mobile, AL. 12/05-03/12

Administrative Assistant

•Preparation of reports and analyze data

•Resolves administrative problems

•Maintains professional and technical knowledge

•Responsible for weekly payroll

Mostellar Medical Center, Bayou La Batre, AL. 07/10 -08/10

Externship

•Electronic claims (Medicaid and Blue Cross Blue Shield)

•Entering all patient data and charge information

•Accurately coding diagnoses and procedures

•Abstract and compile data from medical records for optimal reimbursement

•Insurance processing proficiently without errors

Mobile Diagnostic Center, Mobile, AL 12/05 -02/08

Medical Assistant/ Clinical Research Assistant

•Collecting vitals and injections

•Review of medications with patient

•Assisting the physician during examinations

•Electrocardiogram and Stress Test

Mobile Diagnostic Center, Mobile, AL. 10/05 -12/05

Externship

•Performed electrocardiograms accurately

•Phlebotomy and injections

•Assisted patients with holter monitors and stress test

Burlington Coat Factory, Mobile, AL. 9/99- 3/03

Assistant Store Manager

•Responsible for maintaining well organized departments

•Performed visual merchandising and assisted with holiday and seasonal displays

•Handled accounting duties accurately and proficiently

•Review of daily sales with employees



Contact this candidate