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Sales Engineer

Location:
Frederick, MD, 21704
Posted:
May 20, 2014

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Resume:

William N. Zook III

301-***-****

acd7js@r.postjobfree.com

TS/SCI with Full Scope Polygraph, DoD & DHS

SUMMARY

Accomplished information technologist, providing technical solutions to government and commercial customers. Demonstrated abilities to manage relationships and expectations, both external and internal partners and customers. Expertise includes: Cloud Storage, Storage Area Networks, Disaster Recovery (DR) / Continuity of Operations Plan (COOP), and link optimization. Solid background in assisting product insertion into an Information Assurance (IA), Certification and Accreditation (C&A) organizations, and understanding of impacts on and how to mitigate IA/C&A challenges of leading edge technologies. With, additional background in Virtualization, Networks (Cisco, Juniper, Brocade) and Cyber Security (IDS/IPS, DLP, Firewalls) Network threat analysis (RedSeal) and tools to assist in the cyber security domain.

SPECIAL QUALIFICATIONS

Past presenter at INTEROP and Association of Storage Networking Professionals.

Traveled in North America (NA), Europe Middle East, Africa (EMEA), Asia Pacific.

Leverage degree in Psychology to assist in Sales and Business Development efforts.

Developed training material and trained the trainer as well as client and staff.

Basic fluency in German

PROFESSIONAL EXPERIENCE

Independent Consulting Professional 2013 -

Independent Consulting Professional for various private client organizations. Recent experience includes: Cloud(Software as a Service), Data Protection, Business Development, Sales Engineering, Trusted Advisor activities.

Senior Systems Engineer (SE) / Sale Engineer, CommVault, 2011 - 2013

Achieved 120% of sales objectives.

Briefed both Government and Federal Systems Integrators on CommVault and Simpana.

Expanded into a new business practice within special programs accounts.

Developed relationships with Government and Systems Integrator (SI) at both executive and technical levels in support of Defense/Intel and Civilian Account teams.

Advised leadership team concerning federal risks (budgetary and resources).

Data Center Architect, Converge Information Technology, 2011 - 2011.

Architected for a six-fold increase in demand for IT infrastructure.

Implemented a proof of concept lab, to evaluate technologies: data replication, encryption, link optimization and suitability of infrastructure.

Provided technical leadership for future infrastructure challenges, drafted policies in support of CIO (government).

Composed white papers on data survivability / cloud storage and briefed leadership to shape mindshare within the organization.

Evaluated leading edge technologies (e.g., Meta Data, Cloud, Solid State Storage, Data Replication, Federation, Infrastructure as a Service (IaaS), Platform as a Service (PaaS,)) as to fit within customer’s current and future requirements.

Senior Solutions Architect, SMS Data Products Group, Inc. 2007 - 2011.

150% improvement of Data Storage utilization and performance in a NetApp and EMC environment.

140% project growth from the start to completion.

Performed total life cycle refreshment to over seven (7) data centers.

Supported Business Development, Sales and System engineering for DoD and Civilian customers.

Architected, designed, implemented and managed international Data Replication and Disaster Recovery projects in Asia and Europe.

Senior Information Technology Scientist, CACI, 2004 - 2007.

150% improvement in organizational efficiencies by building intra-organizational relationships within the customer’s eco-system.

Analysis of infrastructure to meet, server modernization program requirements.

Individual Contributor on multiple proposal efforts from content contributor to Red Team reviewer.

Evaluated leading edge technologies as to fit (Business and Technical) within the special programs community.

Provided senior leadership, technology updates leading edge technologies.

Designed business continuance and disaster tolerant solutions spanning 6000 Km.

Senior Principle Engineer, Computer Sciences Corporation, 2002 - 2004.

150% Improvement in the management and maintenance of storage networks by documenting issues and implementing SOP and processes.

Evaluated leading edge technologies as to fit within special programs community.

Architected, implemented and managed Storage Area Networks (SAN) and Enterprise Backup Solutions (EBS) for the Federal Government.

Business development team member, wins included: multi-million dollar, and multi-year, opportunities.

Evaluated takeover targets to enhance the service our offerings.

Senior Pre Sales Systems Engineer / SAN Architect / Technology Consultant, HP/Compaq/Digital Equipment Corporation, 1995 - 2001.

Exceeded sales quota by 110%.

Successfully resolved multiple customer satisfaction situations, developed plans to correct deficiencies, resulting in protection and growth of product, mind share and account growth.

Mentored and developed junior consultants.

Won the multiple multi-million dollar hardware opportunities

Architected, designed, and deployed Storage Area Networks (SAN) Solutions, Video Conferencing solutions on a global basis, for both civilian and defense customer.

EDUCATION

BS, Psychology, University of South Carolina, Columbia SC

Graduate work: Educational Computing, The George Washington University

Telecommunication Management, University of Maryland University College

CERTIFICATION

Certified Administrator, CommVault 2012

Storage+ Certified, CompTIA /SNIA 2012

Sales Expert, CISCO 2008, 2009, 2010

Sales Professional, VMware 2008, 2010

Proven Sales, EMC

Certified Storage Professional (SCP), SNIA, 2005

Fibre Channel Storage Networking Professional, SNIA, 2002 (403)

Certified System Engineer, Microsoft, 1996 (256143)

PROFESSIONAL SKILLS SUMMARY

Storage Fabrics:

Fibre Channel: CISCO MDS, NEXUS 5XXX, 7XXX, Brocade Switches,

Inifiniband: XSIGO, SilverStorm/Qlogic, Obsidian, HBA / HCA: Emulex SilverStorm/Qlogic

Storage Hardware:

CleverSafe, CORAID, Dell Equallogic, EMC Clarion (CX3 CX4, VNX), Copan, NetApp (6080,3170,2020), Data Direct Networks, HP HSG70/80 EVA, ADIC, Sun /STK, Overland, Dell

Storage Array Software:

EMC (FAST, Navisphere/Unisphere) NetApp (OnComand, Snap Mirror, Snap Vault), Compaq (StorageWorks (DRM, EVM, VR, SRM), StorageWorks command console (SWCC), Insight Manager (CIM)),

Data Protection, Business Continuity Disaster Recovery, HSM, Archiving:

CommVault Simpana Version 9 &10, RecoverPoint, NetBackup, Time Machine, DRM

Protocols:

Erasure Encoding, FCoE, INFINIBAND, ISCSI, Fibre Channel, RAID, ISDN, ATM, 802.11b/g/n (Wireless LAN) TCP/IP, Ethernet (802.3),

Network Hardware:

Juniper EX Series, CISCO NEXUS 5K-7K, Foundry, Fastlane KG-75a, NetScout Probes, Routers, Wi-Fi: Lucent Wavelan, Cabletron Roamabout, CISCO Turbo 4800, Ascend (MAX and Pipeline series)

Link Optimization Appliance:

Juniper WX and WXC, Riverbed Stealhead, CISCO WAS,

Management Environment and Tools:

CISCO Works, Brocade fabric watch, NetScout Manager Plus, Network Associates Sniffer, Aprismia Spectrum, Intel LANDesk, FTP LANwatch, Cabletron LANview, HP OpenView

Other Technologies:

Security Appliances: RedSeal, Blue Coat, Websence

Hosts/mobile: iPhone, iPad, Aero to IPAQ; Servers (Intel, alpha, Motorola),

Virtualization/Cloud Environments: Cloudera, VMware, Parallels, HyperV

Operating Systems: MS Windows NT3.51 - 2008, Novell Netware, Various UNIX /LINUX (Ubuntu, Debian, CentOS) OS X, IOS,

Enterprise Applications: Email/Messaging (CCmail, MS Mail, Exchange,Mailbus400) Databases: (SQL Server, Oracle, Mongo)

TRAINING

PMTI PMP Boot Camp 2014

CommVault, Simpana10 training, 2013

CommVault, Sales Kickoff, 2012 and 2013

CommVault, Simpana System Administrator, 2012

CommVault, Simpana System Engineering 2012

SNIA, Storage Network World 2011

SNIA, Cloud Burst Cloud Storage summit, 2011

Creative Storage conference 2011

RedSeal product training 2010

Riverbed, User conference, 2010

NetApp, Partner Training 2009

Websense, v7 Technical Readiness 2008

Juniper Training on the WA, EX Platforms, 2007, 2008

Blue Coat, Wan optimization and Accelerating Business Applications 2007

AFFILIATIONS

Member of: IEEE Communication Society

Information Systems Security Association

Project Management Institute



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