Walter Smith

*** ******* **** *****, *********, Ga 30360

908-***-**** Cell

470-***-**** Home

acd7hk@r.postjobfree.com

Summary

Over 20 years of experience in the Data Communications and Voice Field. Managed

installations projects for EDS, NCR, Wells Fargo, Signature Bank, Merrill Lynch and Chase Bank.

Managed installation of Cable / Cat5 / Fiber for large active financial trading organizations in the NYC

financial district and New Jersey. Expert understanding of Hardware, and software applications.

Knowledgeable of routers/switches/hubs to include Cisco 3600, 7600, 1700, 2500, and 2600,Nexus

2000,5000,7000 Cisco Catalyst Switches 2900, 4000, 5000, and 6000. Nortel ARN, ANH, ASN, BLN,

BCN, NEC 2000 and 2400. Maintained and installed real time market systems for financial clients

including Bloomberg, Reuters. Strong knowledge of Windows NT, Windows 2000, and Windows XP as

well as Protocols including RIP/RIP2. OSPF, IGRP, VOIP, VOATM and, IPX, and TCP/TP. Over ten

years of break /fix experience. Working on data Networks, and voice networks. Supported Lotus Notes,

and Windows Application based Personal Computers as well as Apple Mac, Dell, IBM and HP desktops.

Education

DeVry University

BS in Business Management/Project Management, 2013

MS in Project Management, Currently Enrolled

Southern Jr. College

AS in Computer Engineering

Training and Certificates

OSHA Certification

Nortel Certified Support Specialist (NNCSS)

Cisco Certification Training

T-1 Multiplexers CSU/DSU's

Frame 200 LAN/WAN

Dial Modems Technologies

Accelerated Router Configurations

Nortel Advanced IP Larscom

Skills

Project Management, Client and Vendor Management, Budget Controls and Financial Management,

Resource Allocation, Project Documentation, Client Presentations, Team Development, Procurement and

Filing Purchase Orders, Network Operations, Technology Development

Software: MS Office (Word, Excel, PPT), MS Access, MS Visio, MS Outlook, Windows OS and LINUS,

Cisco Unified Call Manager 7.0, Share-Point.

Networking: Cisco Technologies, Switches and Routers, LAN, WAN, Network Support and System

Troubleshooting, Frame Relay, SIP Trunking, PBX SL-100 Nortel, F5 Load Balancers, VOATM, Passport

15000, Cisco 6509, PBX, OC3, OC48, OC3, and Ethernet, LDAP, NIS and DNS, BGP, IPT, IGRP, SQL

Server, VoIP, Video Over IP, OSPF, RIP/RIP2 and IGRP, EDS, NCR, DIEBOLD

Experience

Sprint/Clearwire 6/2010 – Presently

Network Engineer/ Project Manager

• Managed high value long term strategic projects involving new and enhancing technologies

within the network operations

• Led large cross functional teams to manage project installations and configurations of Cisco

Routers and Switches

• Project Managed PICO Cell/4G deployment throughout New York City, requiring tight

coordination and integration within project teams and suppliers

• Provided troubleshooting and technical Support to customers and clients

• Developed detailed network modification work plans, installation schedules, cost estimates,

managed equipment procurement and closing out purchase order requests, budget management

and resource plans, created budget and project progress reports through Applications in Share-

point, MS Office (Word, Excel, PPT) MS Access, MS Outlook, MS Visio and MS Project

• Designed testing and troubleshooting guide lines. Configured all units being deployed on

customer sites

• Supported and Installed Servers, using Windows OS and LINUS. Project Manager of a team of

Engineers install and Support Cisco Unified Call Manager 7.0

• Installed and Supported F5 Load balancers

• Displayed technical knowledge of VoIP technologies in Installing, configuring and

supporting VOIP gateway networks using SIP trunking

• Led Technical Teams with network design and architecture plans, displayed VoIP Network

Architecture knowledge in creating system designs, developing network configurations, network

Routing and Switches

• Performed all Call Manager 7.0 Upgrades, repairs and Monitoring

• Installed and supported Dell and HP servers

• Led program meetings and was responsible for tracking and analyzing project deliverables,

ensuring quality standard adherence and vendor reviews

• Exercised excellent written and verbal communication skills in coordinating client requirements

to technical and development teams along with vendor management in integrating vendor tasks,

communicating business needs and defining business commitments from suppliers, vendors, and

clients

• Managed Projects that migrated from legacy servers and SAN, to VM servers.

• Managed Projects utilizing Agile methodology.

AT&T 9/2008 – 3/2010

Network Engineer/Project Manager

• Project Manager for overall network operations, was responsible for Installing and configuring

PBX SL-100 Nortel Networks switches, making all cross connections to new users supporting

and upgrading all LAN connections, and adding new users to the network

• Was in charge of managing high value long term strategic projects, installing new system

technologies and modifying current network performance

• Provided overall direction and technical and analytical guidance in managing network

modification plans and installing new system functionalities, used network tools, such as

analyzers and scopes to test network problems, performed all backup and network configurations

as well as troubleshooting and phone connections and cross connection to switch

• Configured and upgraded SL-100 switch, installed and configured Cisco Routers and Switches

• Upgraded and Supported Window OS based servers. Supported and installed Cisco Call Manage

7.0 at several AT&T sites in the NJ area

• Installed and Supported F5 Load balancers

• Led technical teams during network and modification designing phase, displayed VoIP network

architecture knowledge in implementing network specifications, system configurations and

design implementation

• Displayed technical knowledge of VOIP technologies and configured and

supported VoIP gateway networks

• Installed, tested and supported M- Series Juniper Equipment

• Led a team of Network Engineers that upgraded from a PBX to Cisco Call Manager 7.0

• Performed all the installation, support and troubleshooting

• Installed IBM and Supported IBM servers

• Exercised excellent written and verbal communication skills in coordinating with project teams

and clients in creating detailed project work plans, system installations and project schedules,

resource plans and allocation, equipment and supply procurement and filing purchase orders to

suppliers, creating cost estimates and submitting progress and status reports, delivering

presentations creating drafts through applications in,Share-Point, MS Office (Word, Excel, PPT)

• Worked with clients and vendors through business planning phases, developing project business

objectives, modification and design costing, vendor buy in’s and defining business commitments.

• Managed Projects utilizing Agile methodology.

Viacom 8/2004 – 8/2008

Site Manager

• Provided installation of: Passport 15000, Cisco 6509, displayed technical knowledge of VoIP

technologies through Voice Gateway installations, Shasta, and Dell Servers

• Performed all network connections which include: OC3, OC48, OC3, and Ethernet

• Provided support for all desktops and voice connections, and performs all upgrades as needed

• Responsible for running Cat 5, and Fiber, cabling, installing OC3 connections to Passport 15000,

connecting Dell Servers, upgrading software, and connecting to the network

• Managed network protocols including VOATM networks, displaying VoIP network architecture

knowledge in designing voice IP networks, LDAP, NIS and DNS

• Supported clients such as IBM, Force, and CVS. Provided Exchange 2003 installation and

Support

• Installed and supported Apple Mac, Dell, IBM, and HP desktop and Servers

• Served as Site Manager at various locations, led project management teams and was in charge of

creating detailed work plans, budget controls, drafting vendor reports, activity management and

scheduling, and submitting progress reports through MS Office (Word, Excel, PPT) to clients

• Exercised excellent written and verbal communication skills in working with telco clients, and

vendors.

• Managed Projects utilizing Agile methodology.

Norvergence, Newark 12/2003 – 8/2004

Network Operations Engineer

• Provided installation of Passport 15000, Cisco 6509, Voice Gateway, Shasta, and Dell Servers

• Performed all network connections which included OC3, OC48, OC3, and Ethernet

• Provided support for all desktops and voice connections, and performed all upgrades as needed

• Accounted for running Cat 5, and Fiber, cabling, installing OC3 connections to Passport 15000,

connecting Dell Servers, upgrading software, and connecting to the network

• Installed and supported Apple Mac, IBM, Dell, and HP desktop and Servers. Managed protocol

which included: VOATM, VOIP, LDAP, NIS and DNS

• Provided installation and Support of Exec hanger 2003

TEKSystems 7/2003 – 12/2003

Network Engineer

• Provided desktop support at customer sites. Installed network assessment at customer

sites. Managed installations for Zales and Siemens Corporation

• Equipment supported and installed: Cisco Routers and Switches, Dell Computers

• Protocol supported: VoIP, VOTAM, TCP/IP, IPX, OSPF, RIP/RIP2 and IGRP

• Installed and supported checkpoint and PIX Firewalls

Money Marketing 2/2003 – 6/2003

Support Engineer

• Provided desktop support and installation

• Supported SQL servers and provided hardware and software upgrades. Installed firewalls and ran

cabling

• Protocols supported: VoIP, Video Over. IP OSPF, RIP/RIP2 and IGRP

• Installed Cisco and Nortel Routers and Switches

• Supported the Cisco ICM network, installed the software, which included the ACD, PBX and

IVR which enabled the company to interact with its customers via phone, web and email

• Provided all system upgrades as needed

• Supported and installed Nortel Passport, using Protocols such as, BGP, IPT, IGRP, LDAP, NIS

and DMS

• Supported AS/400 network

• Installed and supported checkpoint and PIX Firewalls

• Supported and installed Apple MAC

Harbor Technologies 12/2000 – 10/2002

Network Engineer

• Provided Desktop support and installation. Installed Cisco, and Nortel Routers and Switches

• Provided WAN support; monitored, maintained, and proactively troubleshoot T-1 networks

• Adjusted circuit connectivity to ensure ample bandwidth availability for primary circuits

• Supported PBX links for transcontinental tie lines. LAN support: wire Cabletron hubs, edit

workstation configurations for network access, ran CAT 5 cabling throughout the campus, applied

Sniffer to isolate segment problems

• Updated CMS database: added circuits, defrayment the hard disk, and monitor network activity

• Managed major ATM Installation projects for EDS, NCR, DIEBOLD, Signature Bank, Merrill

Lynch and Chase Bank

• Provided help desk support to customers as well as Cisco ICM installations, which included

ACD, PBX, and IVR

• Supported all ICM Cisco upgrades and troubleshooting when needed

• Installed and supported Nortel Routers, Switches, and Passport

• Protocols used were, BGP, IPT, and IGRP

• Installed and Supported Apple Mac, Dell, IBM, and HP desktops and Servers

• Supported AS/400 for Merrill Lynch and Solomon Smith Barney

• Installed and supported checkpoint and PIX Firewalls

Racal Datacom 10/1985 –

12/2000

Network Engineer

• Provided on-site support for the entire New York City Area. Specialized in servicing sites with

chronic or intermittent problems

• Proficiently worked with various technicians, vendors, as well as first level management

• Installed and maintained the full line of Racal Datacom products, as well as installing and

supporting Cisco and Nortel routers and switches

• Worked on various projects for WorldCom, MasterCard, and Nortel Networks, supporting from

site surveys down to central site management and support of remote installations

• Serviced equipment for analog and digital telecom circuits from 2400 analog to T-1/Fractional

circuits directly through to ATM fiber lines

• Served as 1st level support for other field personnel when it comes to supporting our high-end

equipment

• Supported Power Builder applications on multiple NT servers in a Nortel Networks 100 base TX

TCP/IPLAN environment for the State of New York

• Installed and supported Cisco ICM, Nortel Passport, Apple Mac, IBM, Dell, HP desktops and

Servers

• Provided support for ACD, PBX and IVR. Protocols used were, BGP, IPT and IGRP

• Supported AS/400 for Merrill Lynch and Solomon Smith Barney

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