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Customer Service Manager

Location:
United States
Posted:
May 20, 2014

Contact this candidate

Resume:

Deja S. Mears

(Cell) 443-***-****

(Home)410-***-****

*** ***** ********** ******

Baltimore, Maryland 21223

Objectives: I would love to secure a position within a company that offers the opportunity for both professional and

personal growth. I am eighteen years old and I am looking for a job where I can contribute to my community, and in a larger

aspect, the world. I would like to be able to lend a helping hand when it comes to supporting my family and also become

more independent as a young adult.

Highlights: - Work well with little or no supervision

- Extensive leadership and customer service skills

- Able to work independently as well as a part of a team

- Great with Animals and Kids

- Detail oriented with excellent organizational and communication skills - Well educated

- Well rounded personality

- Fluent in English

Experiences: Jobs

Walter P. Carter Recreation Center[June 2008-August 2008] Baltimore, MD

-Supervised children ages 5-12

Cold Stone Creamery [July 2008- June 2012] Canton, Maryland

• Processed sales quickly and courteously.

• Received payment from customers.

• Operated cash register and scanner.

• Made Ice cream and cakes.

• Stocked any items that needed to be stocked.

• Count and prepared money for banking.

• Assisted customers with returns or unwanted goods.

• Open and Closed store

Towne Park [June 2012- Present Day] Baltimore, Maryland

• Valet Attendant

• Warmly welcome guests of Four Seasons Hotel and it’s restaurants

• Give guests information on rates applied to valet

• Speedily yet carefully park guests cars in garage

I am a “people’s person”. I love being able to work in places that allow me to interact and please people. Working as a

manager at a very fast pace and high energy store like Cold Stone Creamery, has allowed me to discover my managerial

skills and really test my leadership capabilities. I am a very well rounded person who can juggle various activities at once,

contribute in a lot of different ways, and still keep everything under control. I have the potential to be one of the best

employee's you have ever had because I am a quick learner, I love to work, and I enjoy working in a place where I can love

what I do and see others benefit from my services as well. Working as a valet attendant also has allowed me to work in an

environment where agility is needed, but being careful and paying attention to detail is required.

Education: Baltimore City College High School (IB World School)

Graduated June, 4th 2011

Coppin State University

Currently preparing to begin my sophomore year and maintaining a 3.5 GPA.

Awards:

Ben Carson Scholarship 2003 and 2004

IB(International Baccalaureate) Diploma certificate

Coppin State Merit Gold Scholarship

Maryland Higher Education Committee State School Scholarship

SECU Scholarship

Skills:

Microsoft Excel, Microsoft Word, Power Point, Publisher, Photoshop

Volunteer Work: York Wood Elementary School

Tutored children and helped around the main office

Garden Work Farm Work

Helped developed my school’s garden Help run and organize a farm for a day

Travels: New Jersey, New York, North Carolina, South Carolina, West Virginia, Virginia, Delaware, and Pennsylvania

I am an extremely hard worker who works to please the costumer while maintaining a positive attitude. I look forward to

adding my personal style of great costumer service to the company. I can turn any one's bad day into a great day. I am

looking for a job where I can grow, learn, succeed, and mature as a young adult.



Contact this candidate