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Sales Customer Service

Location:
United States
Posted:
May 21, 2014

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Resume:

Nicole Schonhut

**** *. ***** ******, ******** Heights, OH 44125 ● acd79z@r.postjobfree.com ● 216-***-****

FINANCE ● BANKING ● ACCOUNTING ● ANALYSIS

Professional Profile:

Experience as a finance professional with over 10 years of various aspects in accounting such as cost analysis,

balancing monthly schedules, preparation and posting journal entries, bank reconciliation, and assisting in

diverse auditing services. Skills also include a background in office management and administration with

strong organization and prioritization abilities, analytical, and detail-oriented.

Ability to demonstrate problem-prevention and problem-solving skills with a talent for identifying opportunities

for improvement. Excellent interpersonal communication skills in a team environment or can work well

independently. Effective under pressure and highly self-motivated. State of Ohio: Notary Public

Accomplishments:

Instituted new procedures for Cleveland Board of Education and City of Cleveland to produce efficient payment

schedule; therefore, increasing cash flow through payables by $100,000 or more monthly.

Successfully increased sales by 5-10% yearly through secondary sources of financing for clientele.

Recognized for effectively reducing past due accounts from 47% to 8% within six months, and later for

reducing past due accounts to zero.

Letters written to owner by customers acknowledging professionalism in collection proceedings.

Successful liaison between department management and customers to settle disputes.

Demonstrated the ability to successfully manage challenges and effectively produce desired results.

Highlights of Skills:

● Processed Financial Contracts ● Accounts Receivable ● Calculated Commission Reports

● Balanced Monthly Schedules ● Performed Cost Analysis ● Accounts Payable

● Managed Bank Deposits and EFT ● Assisted in Auditing Services ● Handled Titles and Warranties

● Reconciled Bank Statements ● Prepared and Posted Journal ● Process & Approved Credit

● Payroll Entries Applications

● Managerial Experience ● Processed Legal Binding ● Assisted with Month End Closing

Financial Contracts

Professional Experience:

Accountemps/Robert Half Cleveland, OH

Current

Accounting/Finance Clerk

Responsible for accurately and confidentially maintaining the general ledger through check runs, accounts

receivable, and payroll. Perform daily deposits through online banking and daily reconciliation.

Cleveland Convention Center – 2013 - 2014

Assisted finance department with preparation of financial statements. Successfully collected all

monies due in transfer of management group. Generated and posted bank deposits and applied

credit card or cash payments to events. Processed and posted all payables for facility and to

events. Completed two check runs per week. Performed various internal audits during

management group transfer. Responsible for updating records on events for sales department.

Caruso’s Coffee - 2013

Processed bank deposits and reconciliations for EFT’s, ACH’s, credit card payments, and inner

company funding transfers. Posting of daily payables and receivables. Balancing the daily sales

reports for management. Posted employee time sheets and reported to ADP for payroll

processing.

Marc Glassman, Inc. Solon, OH

2009-2011

Customer Service Associate

Accepted position while completing requirements toward college degree. Handled cash and credit card

transactions. Efficiently processed and bagged purchases, and resolved customer issues and service requests as

needed.

Cleveland Peterbilt, LLC. Cleveland, OH

2004-2008

Sales and Finance Administrator

Managed all paperwork related to obtaining customer financing and processing of contract, title, warranty, or

life insurance documents. Oversaw vehicle inventory for sales department. Prepared journal entries for monthly

schedules.

Wise International Truck Sales, Inc. Cleveland, OH

2001-2004

Account Receivable/Title Clerk

Performed accounts receivable functions and calculate and record bank deposits. Manage vehicle new and used

pay-offs. Balance monthly cash schedules and customer statements. Handled customer disputes related to parts

or service departments.

Education:

University of Phoenix

BSB/ACC

Selected Coursework:

Financial Reports ● Financial Accounting ● Contemporary Auditing ● Research and Evaluation ● Cost

Accounting ● Transactional Analysis ● Finance for Business ● Business Law ● Organizational Ethics

● Management

Software Proficiency:

ADP ● Karmak ● Microsoft Word ● Microsoft Excel ● Microsoft PowerPoint ● Peachtree (Sage 50)

SAP ● Latham PayClocks ● QuickBooks

Professional Affiliations:

University of Phoenix Alumni Association

KEY SEARCH WORDS:

MS Word, MS PowerPoint, MS Excel, GAAP, Generally Accepted Accounting Procedures, SOX, Sarbanes-Oxley Act, Audit, Auditor,

Auditing, SEC, Securities and Exchange Commission, PCAOB, Public Company Accounting Oversight Board, GAAS, General Accepted

Auditing Standards, Financial statements, Income Sheet, Income Statement, Balance Sheet, Balance Statement, Profit and Loss

Statement, P & L Statement, Cash Flow, Cash Flow Statement, Stockholder’s Equity Statement, Income and Retained Earnings, Owners

Equity Statement, General Ledger, General Journal, Journalize, Journalizing, Posting, Trial Balance, Adjusting Entries, Adjusting Journal

Entries, Adjusted Trial Balance, Financial Statements, Closing, Revenue, Expenses, Income Summary, Post-Closing Trial Balance, Retail

Earnings, Reversing Entries, Accrual Accounting, Cash Accounting, Double-entry system, Leasing, Capitalization, Capitalize, Analysis,

Analyzing, Analyst, EBIT, Earnings Before Interest and Taxes, Gains and Losses, Gains, Losses, Contingency, Contingencies,

Impairment, Impairments, Asset, Liability, Capital, Withdrawals, Revenue, Expenses, EPS Earnings Per Share, Ratio, Extraordinary,

LIFO, FIFO, Dollar Value LIFO, FOB, Average cost, specific identification, LIFO Reserve, LIFO Liquidation, Price Index, Inventory

Valuation Methods, Inventory Valuation, Summary, Analysis, Perpetual, Periodic, Inventory Systems, A/R, A/P, ACH, Financial

Accounting, collection



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