CURRICULAM VITAE

Mrs. JYOTI AMOL GUNJAL

ADDRESS FOR COMMUNICATION

***/**, ******* ******* *******,

Shinde Nagar, Old Sangvi, Pune 27.

Maharashtra, India.

PERSONAL DETAILS

Name : Mrs. Jyoti Amol Gunjal

Address : 342/12, Hirkani Housing Society,

Shinde Nagar, Old Sangvi, Pune -

411027. Maharashtra (India)

Date of Birth : 13th October, 1984

Marital Status : Married

Languages Known : Marathi, Hindi & English

Contact No : 955-***-****/844-***-****

E-Mail Id : acd77e@r.postjobfree.com

EDUCATIONAL QUALIFICATION

* Passed B Com in Academic Year (2005)

with Second Class from Dr. D.Y.Patil College, Pimpri.

* Passed H.S.C in Academic Year (2002)

with Second Class from Dr. D.Y.Patil College, Pimpri.

* Passed S.S.C in Academic Year (2000)

with First Class from Bhairavnath High School.

COMPUTER AWARENESS

* M S Office

* Tally version 6.3, 7.2 & ERP 9

* DTP (Desk Top Publishing)

WORK EXPERIENCE

* Effort BPO LTD

Worked with the organization as a Team Leader For the period of 1 and

a Half Year.

* Sparsh BPO Services

Worked with the organization as a Customer Service Executive For the

period of 2 Year.

* H.K.G.N Mobile

Worked with the organization as a Customer Service Executive For the

period of 2 Year.

SKILLS AS A CUSTOMER SERVICE EXECUTIVE

. Superior communication skills

. Patience

. Attentiveness

. Good Listener

. Willingness to Learn

. Ability to Use "Positive Language"

. Time Management Skills

. Goal Oriented Focus

. Experience in dealing with the public

. Phone skills

STRENGTHS :- Confidence, Team player, Full commitment to my work,

punctual

Determined & Positive Attitude.

HOBBY :- Music & Movies

Date : 21st May, 2014

Place : Pune

{ Mrs. Jyoti A. Gunjal }

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