Renee D. Shoemaker

*** ***** ******** ****** *******, Mo. 63755

573-***-**** (cell)

Email: acd72i@r.postjobfree.com

JOB OBJECTIVE

To obtain a position in the office management, customer service, or administrative

assistant field; therefore, requiring excellent business management skills in an office

environment. Position should require a variety of tasks, including office basics, word

processing, spreadsheet, and database program use.

EDUCATION AND TRAINING

• National American University, Distance Learning Online, South Dakota

Currently Attending, Administrative Business, Associates Degree

• Metro Business College, Cape Girardeau, Missouri

Business Specialist, Associates Degree in Business Management

• Career and Technology Center, Cape Girardeau, Missouri

Workplace Readiness Credential, Medical Billing Specialist

• Barbizon Modeling School, Clayton, Missouri

Professional Sales Model

• Southeast Missouri State University, Cape Girardeau, Missouri

GED

EXPERIENCE

2010-2014 I returned to school to upgrade my business and computer skills, and to also

obtain a degree to ensure employment security. I have worked as a customer service

representative and billing advisor for NARS, and a Health Insurance Eligibility Specialist

at Electronic Billing Services. I specialize in private insurance, Medicare, Medicaid, and I

am up to date with the Affordable Care Act and the Healthcare Reform. I have great

knowledge of the medical and general billing field. I have experience and completed

courses in accounting, medical billing, numerous spreadsheet and database programs,

publishing, business management, human relations, marketing, critical thinking,

workplace psychology, new office techniques, office writing and correspondence,

customer service, and records management.

2006-2009 To-go Hostess Supervisor, O’Charley’s, Cape Girardeau, Missouri

Preformed daily tasks including answering multi-line telephones, taking orders,

managing inventory, maintaining hostess schedule, effectively increased to-go sales, met

deadlines, and always ensured excellent customer service.

2002-2006 Professional Sales Model, Barbizon Modeling Company, Clayton, Missouri

I attended modeling and behavioral school to increase my knowledge of sales, proper

etiquette, and professional behavior in the workplace. I am knowledgeable on how to

increase sales in various positions through various marketing techniques.

PERSONAL

I quickly learn new computer applications, and I am also experienced with a number of

business software applications. I am always willing to learn new things. I have excellent

interpersonal, written, and oral communication and math skills. I accept supervision well,

very able to supervise others, and work well as a team member.

References available upon request.